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    Ideal Cut Jewelers

    5.0 (92 reviews)
    Closed 10:30 am - 5:00 pm

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    Services - Ideal Cut Jewelers

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    Recommended Reviews - Ideal Cut Jewelers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Three-stone engagement ring
    Jen L.

    Tan is the best jeweler!! We worked with him to design this custom engagement ring. He was extremely knowledgeable and helpful through the entire design process and took elements that we wanted and executed perfectly. Everything from sourcing the diamonds to the CAD rendering and sizing was seamless. 100% recommend for any jewelry needs.

    Gold bangles that Mr. Tan made round again
    Foram M.

    Needed to get my engagement and wedding rings resized, post-baby, and I read great things about this jeweler. I'm glad I went! Mr. Tan did a fantastic job, and it was a very fast turnaround. (Ready the next day, but I picked them up a few days later.) He also fixed a couple of gold bangles I wear every day that had become bent out of shape. I got them back perfectly round and sparkly. Will absolutely come back again for other jewelry needs and will recommend to others!

    Yes my hand looks weird, but check out the great work Tan did in repairing and polishing my ring!

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    1 year ago

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    3 months ago

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    7 months ago

    I took a bracelet and necklace for repair. The job was done quickly and affordable. Recommend!

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    1 year ago

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    6 months ago

    Helpful! Kind! Efficient! Helped fix a broken latch of a beloved irreplaceable necklace. Very much recommend.

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    1 year ago

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    8 years ago

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    5 years ago

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    8 years ago

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    2 years ago

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    3 years ago

    Fair price, quick turn around and quality work for a gold bracelet fix. I would use them again and again.

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    8 years ago

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    3 years ago

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    7 years ago

    Business owner information

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    Tan H.

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    4 years ago

    Great and fast customer service! Needed my engagement ring resized and they had it done in one hour; the fix is almost invisible!

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    9 years ago

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    7 years ago

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    Tan H.

    Thanks! We appreciate the review and hope to see you soon!

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    Page 1 of 3

    Ask the Community - Ideal Cut Jewelers

    Can you drill a hole in a Tahitian pearl?

    Yes we do

    Can you do resizing on an engagement ring while I am there?

    yes it's will take 30 minute to an hour.

    Does this jeweler do resetting/make custom pieces from a diamond that is currently in another ring?

    Yes we do all custom make on site from beginning to finish. Please stop by to see our collection and our studio workshop. Thank you

    View All 5 Questions

    Review Highlights - Ideal Cut Jewelers

    I sent Tan a few styles for inspiration and it was easy to work with him to make adjustments to the design.

    Mentioned in 35 reviews

    Read more highlights

    You might also consider

    Catbird - Store front

    Catbird

    (8 reviews)

    Georgetown

    I have loved Catbird ever since my friend first introduced me years back. This was my first visit…read moreto the Georgetown location and we made an appointment for another zapped bracelet. I really love their jewelry - it is dainty yet durable. I've had several of my pieces for years, and added another this time. I now have 3 bracelets and 3 rings, all that I wear daily. The customer service here is fantastic and the prices are reasonable for the quality. Highly recommend stopping by any of their stores!

    I've been a fan of Catbird for years. I've shopped in their LA location, Soho NYC and Brooklyn…read morelocations, so I was excited to check out this new Georgetown location as it's currently the closest to me. This was yet another great experience at Catbird! I came in already knowing the necklace I wanted to get and having an idea of a few rings I wanted to try on. I came on a Friday morning right by opening. Parking in Georgetown is definitely challenging; but you can find free street parking ~0.3-0.7 miles away in the residential areas if you circle around a bit and walk over. There was one employee there when I arrived and she was incredibly attentive, friendly, and helpful! They didn't have the Sylvie Medallion I wanted in stock but given that the necklace has an engraving option, this made sense. I wanted to come in and try it on though to gauge size of the pendant itself as well as figure out which chain length I wanted. The employee who was present totally understood this and produced another necklace pendant that was the same size and measured it with a ruler to double check, pulled out the exact chain I was thinking of and let me try out different samples wearing the necklace. I was able to pick out the chain I wanted and confirm the necklace was the size I wanted. I also tried on a bunch of rings to narrow down what I wanted and she was so patient with me as I tried several rings in multiple sizes to determine what fit and looked the best paired with my current stack. This location has a lot of jewelry on site, but if you're coming from far maybe call in advance just in case if you want to carry the jewelry out of store. I was able to order my necklace in store and have it shipped to my home with the custom engraving I wanted so that worked for me.

    Brilliant Earth

    Brilliant Earth

    (120 reviews)

    $$

    Georgetown

    We chose this location because I fell in love with a particular ring, and the customer service was…read moreso great we will probably purchase our wedding bands from here! It's totally fine if you know nothing about rings- the associates will walk you through the ENTIRE engagement ring process. They'll teach you about the importance of cut, carat, clarity, color and most of all COST. They also have lab grown diamonds which are a great economical and ethical choice if you're looking for a diamond you can feel good about.

    I honestly left this experience heartbroken and disappointed. This was my partner and I's first…read moretime engagement ring shopping. This was supposed to be a really special and exciting milestone for us, but instead, I left the store feeling embarrassed, uncomfortable, and genuinely hurt. We were already nervous going into the appointment because this was completely new for us. We arrived about 30 minutes late because we could not find parking, and we called the store around 5:05 PM to let them know we were running behind. We completely understood that our appointment would have to be shortened, and when we were told that we could still do about half of the appointment, we were okay with that. We weren't expecting special treatment or extra time. We were simply excited to have the opportunity to start this experience together. Bri was the representative assisting us, and unfortunately, her attitude made an already nerve-wracking experience so much worse. From the beginning, I felt like I was being talked down to. I told her that I wasn't very familiar with ring settings and that I wasn't particularly picky because I was genuinely looking for guidance. Instead of feeling like I had someone there to help me navigate something I knew very little about, I felt like every question I asked was met with a snarky or condescending response. At one point, I tried on a ring with a gold band and mentioned that I'm typically more of a silver-toned jewelry person. Her response was that everything is customizable and that I was "just trying bands on." I understand that the rings are customizable. I wasn't confused about that--I was simply expressing my preference and trying to understand what I liked and didn't like. It's difficult to explain how upsetting the overall interaction was because it wasn't just one comment. It was the entire energy of the appointment. I felt rushed. I felt like we were inconveniencing her. I felt uncomfortable asking questions. And instead of leaving excited about potentially finding my engagement ring, I left questioning whether I had done something wrong. I completely understand that we were late. We took responsibility for that. But if the remaining 30 minutes wasn't enough time for Bri to provide us with a welcoming and respectful experience, we should have simply been told that we needed to reschedule. We would have understood. What I don't understand is why we were allowed to continue with the appointment only to be made to feel like our presence was a burden. This was supposed to be a memory I looked back on fondly. This was the first step in choosing something that I may wear for the rest of my life, and I wanted to feel excited, supported, and celebrated. Instead, I walked out of Brilliant Earth feeling hurt and honestly dreading the idea of continuing the ring-shopping process. I don't expect someone helping me shop for an engagement ring to know exactly what I want when I walk through the door. That's literally why I'm there. I expect patience. I expect kindness. I expect someone to understand that this is an emotional and meaningful purchase and that I may have questions. I sincerely hope management takes this feedback seriously. No couple should walk into their first engagement ring appointment feeling nervous and excited and walk out feeling embarrassed and defeated. We deserved a better experience than the one we received.

    Jewelers' Werk Galerie

    Jewelers' Werk Galerie

    (7 reviews)

    $$$$

    Georgetown

    On a stroll through Cady's Alley in Georgetown, we ended up inside Jewelers' Werk Galerie. From…read moreoutside this tiny store there is barely a hint of the dazzling treasures you will find inside. All of the extraordinary pieces of wearable art on offer here are stored in drawers. Opening each one means finding a slew of surprises from bracelets to earrings to necklaces and rings. The pieces range from whimsical to architectural. My friend and I couldn't stop gasping and saying to one another, "Look at THIS!" From lucite to rubber, silver, plastic and even flower petals, extraordinary pieces are crafted from rather ordinary materials. The results? Stunning! If ever you've sought an inimitable gift for someone special be it your mother, finacee, sister or wife, this is where you ought to be shopping. Never in one place have I seen so many exceptional and beautiful creations.

    This store is the most consistently innovative jewelry store in all of the metropolitan area since…read moreit's opening. The jewelry is outstandingly varied and is priced from very high to very affordable. Do not forget to look in all the drawers -- great fun and full of treasures. The staff is fully knowledgeable about the jewelry and the jewelers. One staffer even helped me to find galleries that carried an artist I was looking for but they no longer carried. I cannot say enough about the jewelry, the staff, and the store. Gayle Monkkonen

    James Allen

    James Allen

    (12 reviews)

    Georgetown

    After my initial 1-star review in Dec 2025, a few emails have been exchanged, and my problem has…read morebeen solved to my satisfaction. Thank you. It shipped back to me in the same overstated, bulky box. I'd be happier to see the size reduced by 3/4 to better our environment.

    I'm really disappointed with our experience here…read more When we first walked in, we were greeted and initially assisted without any issues. However, once we sat down, things completely shifted. Our sales associate brought out two sets of ring options -- and then essentially disappeared. There was no walkthrough of metal options for men's or women's bands, no explanation of customization choices, and no guidance at all. We were just handed rings and left to figure it out ourselves. I kept having to ask, "Do you have more? Are there more options? Can I see more please?" It felt like pulling teeth just to see additional selections. At times, it genuinely felt like he was reluctant to show us more -- almost as if he just wanted to rush the process, get the order submitted, and move on. That's how it came across. What made it worse was noticing other couples being shown a much wider selection and having options thoroughly explained by their sales associates. They were being engaged with, educated, and guided through the process. We weren't even told additional options were available unless we specifically asked. The overall experience felt very cold and hands-off. I will say another associate kindly checked in on us and asked if we needed anything, which we appreciated -- and honestly, looking back, I wish we had accepted the help. But we wanted to give our assigned SA the opportunity to do his job. On top of that, everything had to be processed online, as they don't take payments in-store. We went ahead and placed our orders, but three hours later, we were still bothered by how disengaged and transactional the experience felt -- so we canceled. I'd rather spend my money somewhere that values customer experience, especially for something as meaningful as wedding rings. It's unfortunate because James Allen was always on my shortlist for wedding jewelry. After this experience -- and seeing similar reviews -- I won't be returning. I just hope the refund process is handled promptly.

    Pandora - Elegance Collection

    Pandora

    (12 reviews)

    $$$

    Georgetown

    This was the only Pandora in the area to have the promise ring that I wanted in my size. I ordered…read moreonline and picked it up from the store. It was a nice and easy quick process. If the location wasn't too far from where I live, I would probably go back.

    This is my first time in a Pandora store period. Sure, I've heard of them but never went in one…read moreuntil now. I was trying to think of something to get my mom for for her milestone birthday (yes, all birthdays are milestones but you know what I mean). My sister got her theatre tickets, a day at the spa, dinner and a cruise. I guess she's trying to prove that she's the good one [insert eye roll]. Anyway, it didn't take long before Pandora popped into my mind. This location is not too far from my job so I went on a Friday after work. It was it was empty except for one other customer and then all of a sudden, it got crowded (the employees called it the Friday evening rush). Salesperson Shahgol assisted me and I think she did a great job. I was interested in getting a bracelet with a charm that had my mom's birthstone. She showed me an already created set called the Elegance Collection. I thought it was perfect and the additional birthstone charm when well with it. As luck would have it, there was a promotion in the store--if your purchase is at least $125 dollars, you get a free ring (value up to $65). Since my purchase was double, I got two rings. Shahgol said that I could give my mom the other ring. Umm, no--the bracelet is for mom, the rings are for me! I can't believe that it took me this long to go into Pandora. I think you could fine just about anything in here in terms of jewelry. The customer service was great. I'm already looking forward to my next visit to Pandora.

    Ideal Cut Jewelers - jewelry - Updated August 2026

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