Highly disappointed with Brewster's got this to go called them back said they would make another but now I got to go all the way back most likely will not be eating here again I don't know hopefully they step up read more

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When you see this restaurant is full of complains about overcooked food, non-exsitentnce service and overly long waiting time, you gotta believe reviews are not from yelp trolls but people are seriously disappointed. Naive me, I thought I should give them a try anyway. TL;DR version: Don't tell them they messed up the order or they will get extremely mad at you and give you hard time. I went to this place for lunch with party of 5. The restaurant was packed at the time. We placed our order, and patiently waited for 45 minutes until our food were served. My order was: Medium tuna steak, whole wheat buns and dressing on side. What I got: Overcooked chewy tuna, white bread buns, no dressing. I tried to tell waitress something is wrong with my order, but she disappeared and never showed up to our table for another 40 minutes. Ok, I don't want to be difficult so I finished the disgusting meal. I decide that I don't want to cause any trouble but I should still let the waitress and kitchen know they messed up my order and they would be careful for other customers. When we have to walk to the casher because they never showed up to give us the bill, I told the casher that my order was wrong but don't worry about it, I just want them to be aware. Then the drama began, casher's face turned even colder than before:"What do you mean your order is wrong? There's nothing wrong!" I showed them my ticket that clearly said all my requirements, "For example, I didn't get my dressing on side." "You should." Ah excuse me, I'm sorry that I should have my imaginary dressing on side? Then casher asked who took my order, all waitresses step away and said they didn't take the order and they started to turn the cold shoulder to me and my group. Casher then ignored my credit card, and taking payment from other customers. I was standing there without knowing what was going on. The atmosphere turned to ice cold. It seems like everyone started hated us and staring at us. I approached to casher again and asked her to take my payment. She said:"Oh, I am trying to look into the issue." When she apparently didn't do anything but giving us the look. I told her that's fine just charge me, I wasn't looking for any reimbursement but just wanted to notify them something went wrong with the order. She took my cards and charged me. No one communicated with me nor anyone apologized for messed up the order, they only wasted my another 10 minutes. After entire weird small drama, I can only be thankful that I walked out of the restaurant alive. read more

We visited Brewster's most recently on a Friday evening around 7PM, after having eaten here many times before. I used to work in the area and would come here for lunch once a week. We've also had dinner here about once a month for the past two years. Oh, the good old days. This last visit was on a busy night, and there was a long wait for a table. Only a handful of people waiting for a table were ever acknowledged by the staff, I presume they were regulars, despite a large and growing group of people gathered by the door. After 35 minutes, we were finally seated. And then we continued to wait. Waiting was trending that night, if only we'd checked Twitter beforehand we would've known what we were in for. Several tables seated after us got a drink order in, while we waited for a server to even come by our table. After 25 minutes, a waitress finally came by our table. No apology for the wait, no acknowledgement of it even. She must've learned crisis response from Bill Cosby's PR team. Typically guests are given peanuts to snack on while they wait for their food. We're still waiting for ours. Good thing our food came fast... Oh, wait. We were finally able to put in our food order after another 15 minute wait. At this point, it was a grudge match between us and time. Time is a cruel prick. How long was it going to take to receive a hamburger? I felt like the waitress may have whispered, "May the odds be ever in your favor," after she said she put our order into the kitchen. At this point, we could've been served peanut butter crackers for dinner and we would've happily thrown twenties at our server out of sheer gratitude. Instead we got lukewarm burgers with half melted shredded cheese on top. Needless to say, worth the wait. read more

I came here with some coworkers who recommended it as a good place to get a burger for lunch. The place itself is an unassuming front in a run-down shopping center in the middle of nowhere. There is a seedy bar on one side and a seedy restaurant on the other half. Our lunch table was graced with the staring eyes of a stuffed deer head. The menu is short and concise and is printed on rolled-up pieces of well-handled paper placed in the middle of the table. The fare consists of burgers, big slabs-o-meat, potatoes in various incarnations, and lots of fried stuff. Peanuts were waiting for me when I arrived at the table. The service was very slow for some reason which was surprising as the place wasn't full when we first arrived. My "baby burger" had grated cheese sprinkled on top which didn't quite melt and was served on a cold bun. The french fries were not quite crispy and didn't have a lot of flavor. The prices were very reasonable but the food was definitely sub-standard. I would have thought that in the middle of nowhere LA you could at least get a decent burger but I was disappointed. read more

A good friend recommended this place when I picked up something from her shop today. The food itself was very good, but I went there today and was waited on by a EXTREMELY RUDE AND LOUD waitress by the name of Desiree G. I ordered from the sandwich side of the menu and ordered a burger and a sandwich for my friend's daughter with special needs. She asked my friend's daughter what side she wanted (her sandwich was 5.49 and came with fries) and I ordered a burger (priced 6.99 from the same side of the menu and she asked me what side I wanted thinking the burger I was getting came with a side). No attention to her customers, but instead criticizing EVERYONE in the place calling people stupid (including a comment she made regarding the busboy who was working harder than she was). When I asked for the bill she came with a tablet and said I owed 27.50 for our food. No paper bill was offered so I asked her for it and she reluctantly gave it to me. I was charged 9.99. When I questioned her about the bill she said I ordered the Burger Basket on the other side of the menu. I told her I ordered from the sandwich side and she proceeded to argue with me. She stated that her boss told her to do this and immediately walked away before I could ask to speak to him (or her) about their misleading menu. Something definitely fishy about this waitress!!! Will not go back unless they get better and more respectful help. If you go there, ask for a paper bill and check it!! You may be scammed by a waitress by the name of Danielle G. Paid what was owed for the food but she messed up and lost out on a 20% tip!! I didn't fall off the turnip truck!! read more

This used to be my favorite place for cheeseburgers, hands down. HOWEVER, they have done away with their signature french bun and now use a regular hamburger bun... yawn. Totally changes the whole burger. Still flavorful but just not the same. Please go back to the french bun!! Also, great potatos and the tuna is awesome! These people know how to cook. Friendly, quick service. Always get my order to go, I smell like an ashtray coming out of the place. read more

I've been a regular of this place for a few months now, coming with a standard set of work-friends. The venue itself is nothing impressive, just another small-town resturaunt set in a run down strip mall. I would positively rate the food though. Their standard fare is the Brewster Burger and Baby Brewster Burger. The full burger is probably a bit much for lunch unless you're a solid eater, but the baby burger and potato makes for a good lunch plate. Like previous reviewer, I would probably not recommend their fries, go with the baked potato (I particularly like the potato with shredded cheese). The cheese on the burgers has never come melted in my experience there, but I had no issue with that. The burgers themselves are better than anything else I've found in the area. It's nothing gourmet, but it definately hits the spot. Service is hit or miss. I've gone in and gotten our drinks/orders taken and had food within 6 minutes or so of sitting down, and some days where it'll be 20 minutes before our food comes out. Number of customers doesn't seem to affect the time, as I've had quick service in a full restaurant as well as while it's empty. The servers are genearally pretty decent though, always keeping up on drink refills and being quick about taking orders. Price range is currently about $5 for the Baby Burger $8 for the full burger. Tables to seat parties of 4-8. All in all, I would definately recommend as a good lunch place if you're out in New Orleans East. read more

Food was decent at best and the service Was TERRIBLE we order our food, and a burger to go and it took forever to get our burger and I mean forever. You can kill a cow and cook it before they even put in the order. Absolutely Ridiculous! read more

Brewsters has some good burgers and their prices are reasonable the onion rings are to die for

If you're looking for a great restaurant that will satisfy everyone's taste buds, search no more. Brewster's provides a variety of options for everyone in your party at an affordable price. The atmosphere is casual and the service is always great. They also host a number of events here on a regular basis, giving you every excuse to stop in to grab a bite! read more

The food is great and makes up for the not so great service. This is a casual place I come to hang with friends or bring my family to eat. The prices are reasonable. The biggest drawback for me is the smell of grease in the air that sticks with you once you leave the place. read more

I love their burgers and cheese fries. The staff are always friendly and my order is always correct, but the shredded cheese fries can be dried out at times. read more

We ate there last nite. Food was excellent and serve was great. Always enjoy going there.

I tried the burger at Brewster's. I call it the poor-man's Port of Call. Not as good, but very good nonetheless. Best burger in St Bernard, definitely beating Lee's and Bud's. Time to go get me another burger! read more

Wow! between the non-existent service and the extremely over cooked steak we won't be back anytime soon. We sat on the bar side and wanted to stay and watch the game after we ate but left after we ate. We ordered a Medium Rare Ribeye and I was told that a steak with no pink in the middle is a MR steak, Yes, he did eat half of it to the point he couldn't eat anymore. We had to ask twice for silverware after we ate our spinach dip sans plates or napkins. The bartender was so hung over she made me not want to drink, which defeats the purpose of being in a bar. We go to Brewsters about once every month or so and don't consider ourselves regulars but go often enough that a couple of the bartenders do recognize us. The manager would not come out and talk to us and they did give us a 10% discount on the steak which was $1,70. read more

Had Brewsters looking for a late night spot to get seafood. Ordered a shrimp plate and catfish plate they came with homemade onion rings and we ordered cheese fries. The cheese dried out the fries and was really hard. The onion rings were cooked to perfection. Nice and crispy! The shrimp were good fries old school in corn meal and a little fish fry they were small but tasty. The fish was fried dark in color so I thought it would be too done, but it actually was good. Brewsters is that spot to grab something to eat when your hungry as they sell a variety of American and Italian food items. read more

So here's the breakdown: Service 5 stars, prompt, pleasant, professional Cheeseburger (Brewster Burger) 5 stars - totally yummy homemade burger. Good quality meat, great taste, nice thick patty, fresh veggies and a good bun. I love it that all of the veggies and condiments are "on the side" so you can put it together the way you like it. Sweet Tea - 5 stars - Yum - perfect Onion Rings 4 stars - not homemade but good flavor and they were nice and crispy Chili - 1 star - says homemade on the menu but it tastes more like the really cheap stuff you get in a can from the dollar store. Grainy texture, no meat chunks, 1 chunk of tomato and not even a chunk of onion or a bean ! Just a cup full of grainy , chili powder flavored who knows what. Lastly - 1 star - for the rap music coming out of the kitchen the whole time we were eating (we were seated almost by the front door and could hear it) - know your clientele - there were 3 tables of customers, all 3 tables were folks 50 or older. We probably don't think that's ideal music for lunch. I'm sure it is motivating to the kitchen staff to work at a fast energetic pace but for lunch music , the fast beat and deep fast "rapping" makes you feel like you need to hurry up and eat. Not very digestively relaxing if that makes sense. The short of it is - Yes I will want to come back for the burger. It was really one of the best I have ever had . But - If I walk in and hear rap music, I will most likely turn around head out the door and go somewhere else. My lunch break is the only relaxing moment of the day, I don't want to feel rushed and tense while I'm eating, read more

Brewster's has the BEST burgers and are a great price too! I'd much rather eat here than any other place, the food is always great and the service is so friendly! It's connected to the bar but it's barely noticeable, it's not loud and there's no icky smoke smell! I love eating at Brewster's! read more

First time food was great, recently though it seems to be lacking flavor and size.

I order food from here very often the Brewster burger . Every time I order the same thing this time my order came incorrect and I got it delivered. When I called them to say my order was incorrect and i would like a new burger the waiter asked what could be done and the KITCHEN MANAGER started screaming in the background the he wasn't replacing my burger over cheese cursing and being so disrespectful to both me and the waitress I could clearly hear him over the phone . Then I offered to have someone bring the burger over and get a new one and she tells me he won't remake my burger just scrape the cheese off and put new cheese on it mind you my food is cold at this point so I tell her that she and she says he isn't going to give you a new burger without recharging me she said that's what he told her even tho my foods cold . Her response was he would reheat my burger . At this point I'm afraid to send my food back at all. but the manager refused to give me a new burger . And maybe I wouldn't be so angry if he wasn't so disrespectful. I also asked to speak to a manager and he refused to get on the phone I could hear him in the background still being So disrespectful. What's crazy is I wouldn't even be making the review if the supposed to be manager wasn't so god damn rude . The waitress was ok but still refused to just agree that there was a miscommunication instead insisted I ordered my food wrong but also agreed that the pos manager was indeed a pos . Don't mess up your order guys or a asshole kitchen manager will refuse to remake it . Fuck you sir . read more

We eat here frequently. I'm talking about once a week. And yes many places can have hiccups - spotty service, sub-par food, and so on. But I can not quite understand the bad reviews. I generally do not like to review a plac on my first visit... or even the fourth for that matter. I like to have realistic expectations of a place. And while Yes, people - this is not Commander's. But you can expect a pretty good burger as well as chicken and grilled pork chops and they are consistently. And that is what matters most. read more

Best burgers in the parish .. Good prices , friendly service & a lot of side item choices / appetizers that are all delicious !

really good food. good specials. my fam has been going here for years. location is decent even though it looks like that strip mall is getting really worn down. read more

I will never eat at this establishment again the bartender/server was very rude and disrespectful towards me and I have contacted my lawyer because she was that rude good food very shitty service and employees I hope this place shuts down and find pleasant people to work there I loved eating here but after this experience never again read more

For the price you can't beat it. I would eat there again. I don't know why all these other people say it sucked, maybe they went on a bad day. read more

Never able to get the meat I choose to be cooked the way I order it. If I ask for medium it comes medium rare. If I ask for medium well it comes well. If I ask for just a minimal touch of pink it comes medium rare. No matter how I ask them to prepare it they can't get it correct. read more

I have been coming to Brewster's for literally decades. Since the late 80s, I have frequented this place with friends until Katrina. I played darts, ate, drank, and had fun here. I never had a problem ever. After they reopened after Katrina, I didn't hang out here anymore, but I did order alot of take-out. I never had a problem ever, that is, until this past Friday. I ordered and picked it up for me and 3 coworkers. When I got back to work, we realized that the side of jambalaya that was ordered with the 14 oz ribeye was missing. Also, the fried catfish in the 2 catfish baskets were were laughably small. On the online menu there is a pic of what it is supposed to look like and what you get is smaller than what you might find on a child plate. I called and told the woman on the phone and she said that they would call me back. Idk who but a woman called me back and said that they reviewed the camera footage, lol, and that I was given the jambalaya and that the catfish they gave me was the usual amount given. She said that they did nothing wrong and would not do anything for me. Needless to say, after telling her how long I have been going there and never had a problem to no avail, that I would not be returning there again. My coworkers said the same. The workers at Brewster's should seriously consider that they would not have a business without the customers. read more

I decided to eat at the bar since I was by myself. it actually took the bartender a while to actually acknowledge me being there. It seemed she was too busy chatting with a girl from the restaurant part of the store and the other 2 customers sitting at the bar. When she had finished her chatting she finally noticed me sitting there and I asked for a menu. I ordered the Shrimp plate with the baked potato with a Coors Light. The food came quick enough. The Shrimp were not too big but pretty good in portion size. The problem was the shrimp was bland,not very seasoned at all and the breading on the shrimp was not unlike what you would get if you ordered boneless chicken. If not the the cocktail sauce,it would have been very bland to eat. The baked potato was fully loaded and very good and filling. Overall the meal was pretty filling. Altho i woudnt recommend the shrimp, the baked potato fully loaded gets my full recommendation. The service at the bar was practically non-existant and maybe i should have eaten at the restaurant side. I dont know if i will go back to Brewsters tho. read more

Recently i had a couple bad experiences that i left a not so great review. The manager reached out to me and apologized for the bad experience. Asked me to return and have another meal on them to give them another chance and to say sorry. I went back last night and got the exact same meal, a rare ribeye with a loaded potato. The service was great, very quick and very friendly. My steak came out perfect, cooked exactly how i asked for it and tasted great. Another server asked if i wanted steak sauce, i denied it, a good steak doesn't need sauce to cover up the taste. This steak had great flavor, but not over powering that many restaurants do to mask cheap meats. The only reason i didn't give a full 5 star was the fake bacon bits on my potato, and my wife's steak was ok. Nothing wrong with it, but expensive for what she got. Overall this place is great for burgers and steaks, not sure about everything else since i typically only get burgers and steaks lol read more

Food is great and Cheap!! Service is slow and you do wait a very long time for you food. Don't go there if you are in a rush but its the perfect place to relax with friends. All depends what you are planning for the night. read more

LOVEEEEE their burgers! We love their burgers even more than Port of Call, for a LOT less money. We usually get take out and twice have had problems and have to wait a bit but always worth the wait and when it has happened they discounted our ticket. Definitely recommend this to others! read more

Came her for company event. Service wad fast because we preordered. But waitress was busy flirting with coworker when we were trying to get her attention. Ordered the baby burger with fries which wasn't great but was far from awful. Was cheap for amount of food given. Overall I will go back and try something else. read more

HORRIBLE! I went during lunch time...The restaurant was packed so I had to sir in the bar. I can't say how the restaurant survive is but the bartender seem overwhelmed & the bar wasn't as packed. She asked what I wanted to drink as she zipped by to go to another table. I ordered a burger only minutes later to hear her offer new customers different types of buns..didn't suggest any to me. She brings me the burger & walks off...no utensils or napkins. It was a just a horrible experience...I had to ask for everything I needed. read more

The Brewster Burger Dinner is the best bang for your buck. A thick juicy burger on bun with a side of your choice. My favorite side is the extra creamy baked potato. The grilled chicken with the garlic butter is yummy. As an added bonus there are peanuts to enjoy while waiting on your meal. read more