With the rampant increases in home owner's insurance rates over the past few years, my existing…read morepolicy renewal was over $1,000 MORE than the previous year. A friend recommended I call Gene. Gene was able to get more MORE coverage with a different A+ rated company and the result was my premium ended up LOWER than my original policy rate. I actually SAVED money on my new insurance!

Been very unhappy with the service. If you are desperate for SRA-22, they can probably help. Gene…read moreand Peggy are crabby and lack attention to care to explain things to paying customers. Run away.

Insurance- yep not the sexiest thing to talk about but you simply have to have it. I've read in…read moreseveral financial columns, magazines and online that it's smart to review your coverage every once on awhile. I recently received my annual homeowners renewal notice and decided now would be a good time to shop around. Especially since they were increasing my premium- not a huge increase but nonetheless an increase and like everyone I want to be smart with my money. I decided to call an independent agency as they will do all the leg work for you, compare companies and find the best coverage for your situation. I called Philleo Agency Insurance in Brookfield and what a stroke of luck that was! Jenna Starr took my call and listened to what I needed. She asked me many detailed questions about my home and current coverage. Then she asked me to send over my current insurance company's declaration of coverage so that she could do a thorough comparison. After 3 days Jenna called me and was excited to tell Me she found me some great coverage, for BOTH my home and car, much more than I currently had and for less money. She emailed me The paperwork so we could review it. Then a few days later we met in her office and went over all the coverage and numbers. I was amazed at the increase in coverage including a one million dollar umbrella policy and it cost me much less- Than I was currently paying. The company I am now with is A+ rated too. Philleo is a small agency and I like the fact that they actually have an office that I can walk into and talk to my agent. I also like that when I call a human picks up the phone- none of this "press 1 if you want blah blah blah..." sometime I just want to talk to a person! They truly know the meaning of customer service. The personal touch was evident in all our conversations. I certainly hope I will never have to call Jenna with a claim BUT if I do, I know I will be well taken care of. Jenna handled everything even cancelling my current policy. It was a total "No-brainer" MORE Coverage for LESSI money. I am so happy I finally reviewed my current home and auto policies and that I called Philleo Agency Insurance. If you need insurance (and you do!) or if you need to review your current policies ( and you should!) then give Jenna Starr at Philleo Agency Insurance a call. Your wallet will thank you ;)

This was my first time seeing our insurance entirely on my own so I was worried about how…read morefrustrating it would be. However, Jessica Beaman and the business is amazing. She responded quickly to my calls and emails. I felt that I understood the entire process and received the best deal. I greatly appreciate how kind and helpful Jessica was while we went through the different steps. It would highly recommend this business (and Jessica) to anyone seeking out assistance finding insurance coverage. Insurance is not easy to understand but I feel much more knowledgeable now. Someone else recommended this business to me and I'm very grateful that they did!

We were referred to this insurance agency by our accountant. We have been with them for a few…read moreyears now. Theresa is typically my main point of contact. She is absolutely amazing! Her communication is excellent. She is on top of everything, and has a wonderful personality! She is a breath of fresh air for anyone. On top of that, every one of the agents I've worked with have all seemed to truly care about getting us the best quote, making sure we are fully covered, & our well being when we've had an issue. Very helpful people!

I'm so impressed! Nothing was working to get a tow for my son's car, website down, dropped calls,…read morejust one of those days so I called the office for help & they had a dropped call too, but connected & made it happen! I literally couldn't of done it without them!! Thank you so much to Kathy for being the positive force I needed to get the job done!!!

We switched to progressive last year, worst decision ever. my wife got t-boned by another…read moreprogressive customer and we have been fighting with them for months now over a diminished value claim. They have terrible customer service, the rep originally handling our claim wasn't even in that position anymore but was still acting as though he was and then ignoring emails and calls for days at a time.

I made a call to change insurance and the quote I received to start is not the quote I am paying…read more And there is no way for me to get my money back because I missed the email to sign up for the coupons I needed to use for my bill to be the correct price. I get a million emails everyday I didn't know my insurance wasn't completed. There service doesn't offer a call or anything just if you miss that email you have to pay way more then what you were quoted.

I have been a client since 2007 and have had only great experiences with Ms. Rivera and her staff…read more They are courteous and on the ball. Rare times I have needed to make claims it has been an easy process. I highly recommend using them.

I have had the great opportunity to be a client of Ms. Rivera since 2000 and I must tell you. She…read moreis a GOD sent angel. She has helped me in so many ways ensure that I am appropriately covered. If there is a person that is not a client of her's I firmly believe they are lacking the experience of a true professional. I have gotten prompt service whenever I call. The entire staff demonstrates distinguished levels of customer service. If you are looking for a great agent. State Farm coupled with Sodie Rivera is there...... Thank you Ms. Rivera for your constant attention to my insurance needs!!!!!

TERRIBLE EXPERIENCE with State Farm and this agency. Apparently it's a good business practice for…read moreyour auto insurance provider to make a clerical error that cancels your auto coverage, ADMIT the error was entirely THEIR fault after reviewing emailed Proof, Learn that you were in an accident, then refuse to correct their wrong doing and leave you holding the bag!!! Save yourself the headache by finding a coverage provider that actually cares about their customer, Pays Attention to Detail!!!, Values Ethics in their business transactions, and Stands by their word. I've always heard insurance horror stories from others, Never knew I would experience one first hand. Thank you very much State Farm, YOU EXCELL IN MISTREATING LOYAL CUSTOMERS !!! I'll be sure to continue share my experience to all that will listen!

Alex is a great agent to work with and also a great person. He'll go out of his way to assist you…read more I can't say enough good things about him or his business.

I've been holding off writing this until my mom was able to write to Dave himself personally which…read moreI believe she has now done. My parents had Allstate home and auto for 38 years and were with Dave and his office specifically for I believe at least 10 of those years. Their home on 52nd and Cleveland was flooded due to once again the city's terrible job of water management and the basement walls caved in, scaring them as elders terribly. The house was a loss. My parents were so upset and shook that I took over the process of dealing with insurance and the City of Milwaukee. Of course I was told that they didn't have flood insurance but when I asked about sewer backup insurance I was told by an agent that my parents didn't have that either.....My mom said it was never offered and this is the first time she's heard of it. Never the less, the agent I spoke with told me that if he were to "get in the Allstate car and come out to the house, it was going to be denied as a claim and their insurance would GO UP!!!" Mind you, they never made a SINGLE CLAIM in those 38 years!! To add insult to injury they never received so much as a phone call, email, letter, ANYTHING from Dave himself personally to say sorry for their loss. Thanks for 38 years of premiums though, right? I suppose this review will be put on the "have to download the app" like the one other bad review while the good reviews are there for all to see. Of course Allstate and Dave have been dropped since. Be careful of these insurance people folks!! Sincerely, John Treuden Jr

First the agent Corrissa Kelley stayed late to set up our policy. Second the team helped when the…read moreold agencie Firehouse Insurance and provider Integrity Insurance failed to cancel the old policy. They helped again when the same idiots were trying charge me $153 for earned premium for my new vehicle which the failed to properly cover for seven months. Corrissa, Dawn, Craig and James are an excellent team.