Absolutely the BEST insurance office. Jennifer & Candice are amazing. They are always willing to…read morehelp, knowledgeable and friendly!

After several months and several attempts she was unable to resolve my issues with my auto…read moreinsurance policies. Switched to a new agent a couple of miles away and my issues were resolved on both cars in a week.

AWESOME CUSTOMER SERVICE !!! BEST INSURANCE AGENCY !…read moreAmazing service. I must say I was surprised, relieved and thrilled to resolved with my insurance just in couple hours. MILLIONS THANKS !

IT'S A SCAM!!!! Been waiting over 30 days for my refund that was SUPPOSED to be issued within 10…read morebusiness days, getting nothing but lies and bullshit run around from ANYONE!!!!! DO NOT GO THROUGH THEM FOR ANYTHING!!!!!

Major move from East Coast to West Coast. A smooth and…read morepersonal transition with Alain and Maria!! Stayed with me before trip, ended up located in my neighborhood! Communication is the key AND I GOT IT! Thank you ALLSTATE/Alain#Mari 9/2019. Almost one year transplant from FL to CA. I have had excellent communication with my local group. Always receive updates and I feel 'arms' around me as a new CA resident. Thank you, Alain and Mari PS - no more hurricanes for me, also. 11/1/2019 New lease/new car. Communication between dealership, DMV and Allstate. Daniel from Allstate walked me through tangled 'mess' and issue was resolved via phone and internet. Good spirited and patiently Thank you Allstate!!

We purchased life insurance through this person and later discovered that our personal information…read morewas sold to multiple third parties without our consent. When we tried to close the account, he refused to help and simply said he was "no longer in business with the insurance provider." We are now left dealing directly with the insurance company to cancel policies we never authorized and to protect our information from further misuse. This was unprofessional, dishonest, and feels like a complete scam. Be very careful before giving him or his business any of your personal or financial information.

This company in my opinion is very pushy and extremely rude. I spoke with Blas, whom I believe is…read morethe owner. Once he gave me my quote for 1 of 3 properties that I was requesting a quote on, he hung up in my face after I said that the quote given was more than I wanted to pay. Please be warned that the staff here who work for BA Lazaro are unprofessional and disrespectful. I would never do business with this company and I would advise that everyone bypass this company. They are money-grabbers. They're just after a buck at the expense of customer service and ethical business standards. I wish I could give zero stars!

I was contacted by BA Lazaro Insurance Services. It was a slew of unsolicited emails requesting my…read moredriver's license number and vehicle VIN numbers. I asked the young man to cease contact. I had to repeat myself several times over a period of weeks, but he finally stopped contacting me. Overall, I think he's a great guy. He might be too eager to obtain customers, but many individuals are overly eager in regard to business matters. I give this business 4 out of 5 stars. After all, they eventually honored my request, and I feel comfortable knowing that he's moved on to the next potential customer. Take good care, my friend.

Stay FAR FAR AWAY from them. They are always the lowest price, but you'll get exactely what you…read morepaid for. GRIEF, Pain, and screwed over by them. The WORST insurance company I've every dealt with in my intire life. LOOK at the reviews on them. Save yourself time, money, and headaches by shopping around, but don't let their low offer to beat ouot the competition to suede you to buy their insurance. Unless you want to feel the pain what others have felt dealing with their shady tactics.

This is a 2 part complaint one for geico for sending safeflite to come out and fix a small chip in…read moremy window about the size of the tip of a pen, and the tech completely cracking my window and then quoting around 900 to replace the window. This is ontop of getting my window completely replaced about 3 weeks prior, and uv tint applied 2 days before that. So according to geico I would now need to pay my deductible to get my window replaced. They take no responsibility for sending an incompetent company that made the situation a 100x worse.

Came in to pay a bill, only seen one employee so I walked over and sat at the desk she was at,…read moredidn't get no "hi -I'll be rt with you-broker was on the phone as I was also was. As I sat for like 2 minutes, I was told-"I'm on the phone"- with a look on her face like I'm bothering, i said ok me too, I asked where are the other employees because I didn't want any service from her. She was very unprofessional. lost a customer now.I left before I became unprofessional-Hope she gets fired

Drucellah is the best! She helped me save half on my car insurance. I was paying $424 monthly for…read morethe last 6 months. Now I was $200

Brian and Wendy are gifts from god, straight up. I used their services for about 2-3 years and…read morehated switching but I had to go with lower rate and more coverage. In those years they truly helped me out so many times, from answering my silly questions about car insurance in Mexico to always send me declarations and modifying my policy at random intervals on the spot. This place saved my ass when no one would insure me, I definitely recommend.

I've been doing business with these guys for years now, Brian is always there to help. They make…read morethe whole process pretty simple and keep prices fair when most insurance people are just actually after as most money as they can get from you. They also are worth every penny because they actually provide good customer service by having good communication. I've had other insurance companies that won't call you back or transfer you to an 800 number but not Insurance On The Go. Thank you guys so much!

Karissa is absolutely AMAZING! I have been getting my insurance from her long before she went…read moreindependent. I am so proud of her for persuing her dreams and becoming her own boss. She cares about each and everyone of her customers..one time she emailed to let me know that she just randomly requoted me, prior to my policy being up and could save me $$ by switching early...I truly appreciate her level of service and always going above and beyond for her clients. Oh, she is also a Jack of all trades and now offers notary services as well. If your looking for great rates with even better service, Karissa is your girl!

Karissa really knows her stuff. Really friendly and got me insured quick and easy.10/10 service…read more How insurance should be.

Everyone was really nice and helpful building is clean and not to decorated…read more But they have really good policies

Update on my previous review. After looking at my policy, I see my policy says $1405/year. I am…read morebeing billed $1965/year. I can't wait to renew with a different company STAT.

Extremely disappointing. The sales staff was dismissive, rude, and completely unprofessional. I…read morecalled to get a quote and was hung up on without explanation. It's clear they don't value potential customers--would not recommend.

So I was calling around to get a good insurance quote , couple places that I called I was not…read moreimpressed , then I contacted Allstate and I spoke to Andrey and he really took great care of me , he signed me up on a great insurance policy and I was very happy with the price. Over all I had a wonderful experience and I will be coming back to see Andrey at Allstate.