This company is well organized, covid protocols are in place, very little wait, multiple doctors,…read morehygienists, and staff are present. The facilities are clean and there is plenty of parking. The Hygienists are very thorough and pleasant to speak with. I've been going here for two years now and glad that I transferred here for my dental work. This is my expectation for how all medical facilities should operate. If you are a business struggling in customer satisfaction please give the Operations manager at this Delta Dental location a call for some assistance.

my family and i left this dentist due to them always pushing services we didn't need. I went back…read morethinking they may have changed. I had a root canal done by them many years ago and was never done right. I always complained at every cleaning. they suggested a tooth extraction. so when I returned I still complained about it throbbing all the time ever since I had it done. pain is manageable with ibuprofen. the doctor walked in tapped on my tooth asked if it hurt I said no it just throbs all the time. she says "you grind your teeth " and left the room. like why don't my other teeth hurt. I didn't get a chance to ask because she just turned and left the room

Zach Frazier and his team have always gone above and beyond in caring for all three of my children…read more From getting me an appointment with a fellow ortho to help with a mini ortho emergency on a Saturday afternoon when Dr. Frazier was out of town, to working with our regular dentist to help with some dental work that needed to happen around a spacer and to helping us navigate some interesting dental issues that go beyond orthodontics - we know we are in the best hands. It is apparent how much Dr. Frazier cares about his patients and that it goes beyond just a job. Highly recommend!

Excellent staff and Amazing doctor that knows how to treat patients thank you very muchread more

Coming to her office was the most uncomfortable experience every time and I would not recommend her…read moreto anyone. She is one of the rudest people I have ever met, swore at me multiple times over not wanting to wait for her to print my retainer for an hour. I offered to come back and pick it up and her assistants set up an appontment for the next day but she told me "she is my doctor and what she wants is more important than anything else i have going on and she has final say" and made me sit and wait or she would call the cops on me because my insistance on returning to pick it up was "threatening" even though i asked nicely and explained why i couldn't. I never threatened anyone with anything other than a bad review. Because they had just offered me a starbucks giftcard to leave a good review then revoked their offer after the whole ordeal i had to change my review. she ended up calling the police to tresspass me after holding me hostage for an hour and popping up in my face every 5 minutes to taunt me about not paying me for my review, how shes going to reply to my review with a "story" to get people to ignore my review, and more threats. she said shes had to do that to other patients in the past and the officers are familiar with her practice - its no suprise shes the common demoninator and uses the police as a weapon to manipulate people. I was going to leave out some details. But given her actions I'm going to list my other grievances anyway. U should know how the front desk will call u over 6 times a day to confirm an appointment even if ur busy and ask them to stop calling multiple times. They tried to refund me the incorrect amount of money after refusing to do services that was agreed upon when I joined their practice and tried insisting on holding onto my money until my last appointment for no reason other than shes "terribly busy". They held my mouth hostage and refused to take off the braces until every last payment was made even though the braces themselves were paid off. i had other treatments in my payment plan that i was paying off too. I thought she would be the best because shes a professor in orthodontics but her bedside manner is scary, manipulative, selfish, and aggressive. She should not be working on patients or with students in my opinion. Shes very harsh and barks at adults who are waiting quietly on their phone for her because "having people on their phone during an appointment is distracting and annoying". She is impatient and unwilling to answer any questions u might have about the process or procedure at hand. In fact, she thinks it is insulting to be asked any questions at all about what is happening during an appointment. She demands ur silence, obedience, and full trust without question. She does fine work on teeth, but overall i would've paid 2x to get seen by somebody else.

"Beware" I would like to make everyone aware of the situation that happened to me this past Monday…read more, July 12th. Upon arriving everyone was pleasant . Once I went into a separate room with the receptionist that's when the deception started. 1st-Red Flag When I called to make an appointment for braces for my son I was told my down payment for top and bottom would be $540 down.. When I got there I was told $840 down. 2nd-Red Flag. The receptionist told me that my son could only get his top braces because of how expensive the supplies are however If I pay $1,800 down he couid get top and bottom. 3rd-Red flag . The dentist told me that she only recommends everyone getting top braces first then the bottom on your next appointment which is two months later. 4th- Red Flag The receptionist talked about another customers child to me , She said " Quote on Quote" a kid who we did braces on was weird becuase she wanted purple and pink brackets !! She also scolded me for saying that my son wanted black bands . The dentist said that its not about the color its about the braces . If I'm paying $6,000 why can't we make it about the colorful bands and the braces ?? 5th red flag - The receptionist asked me to sign the contract without allowing ne to read it. When i asked to see the contact that I was signing she said okay but I do things a certain way!! I said i cant sign a contract that you will not allow me to read. Once. i read the contact it had tons of hidden fees that I questioned. One was a $100 fee for a sliver membership . When I asked what does the membership entail she said to be able to make an appointment in the morning , I told her that , I'm not interested in paying $100 to make an early appointment. She left and walked away , cane back and said I drive a hard bargin like I was at a car reading the final updated contract . I could not continue to be treated this way so I said that I do t like the service so my son and I will be leaving. I asked to speak to the dentist she never came out , The receptionist asked what did she do wrong , I told her , She gave me a fake apology and Me and my son left. The receptionist cost the company $6,000 !!!! And please If you go here read the contract , Its better places that you can go to that care and wont have all sorts of hidden fees.

I want to thank Dr. Radu and her staff for providing me and my family with such an amazing…read moreexperience. Even with being under staffed she was so genuine and informative to the treatment my daughter needs and prioritizing what is important. I cannot stress enough how happy I am that I found a doctor that is more concerned with my childs oral health and providing affordable treatment for family with no insurance!!!!!!!!!! I highly recommend...... 10/10 experience.

We could not be happier with the treatment that Dr. Radu and her team are providing to our…read morechildren. We highly recommend her.

Dr Ramzi, Dr Lee and Dr Oweiss are all fantastic providers. 3 of us (my two sons and myself) have…read moreall been receiving care for orthodontics care for about 18 months and my two kids see Dr Lee for pediatric dentistry. We have had a wonderful experience. Dr Lee goes above and beyond to talk with my kids in a really genuine caring manner. She always asks about them their goals school their life and it just really feels great to be in such a caring, clean, and professional place. The front t desk staff always greet us with a smile and they are so efficient. They've helped us with several dental issues and always apotiosch us with grace and kindness. Thank you all! We love Band and Wire.

BEST DENTIST…read more Doctor Deric, was so calm and made my daughter feel so at ease. He knows what's hes doing and does it in the most seamless way possible. My daughter was able to spin a fun prize wheel and choose from an extensive prize box. Also, a gift card to Starbucks! These moments are some of the hardest experiences that our little ones go through in their life. This makes it seem like nothing. :) Thank you Band and Wire!

I was treated with a bad case of overbite in the mid 1970's. Dr. Callahan made everything right…read moreand it's still that way 50 years later!

You can tell Dr. Callahan loves his job and takes pride in his work. He knows how to talk to kids…read morewho may initially be lax in their participation in the treatment. It's a very friendly, down to earth office with helpful and competent staff, and you don't feel like a number. My 2 kids have done orthodontic treatment here. Staff were helpful in working with our insurance and showing us up front the treatment plan and costs. My kids' plans went as predicted with no surprises and their teeth look great! I love that comparatively the costs are reasonable. Here you are paying for excellent quality work (and not for continual high-end office remodeling jobs like at some places). There's a parking lot adjacent to the office with enough parking for patients. And they've been adhering to safety measures during this pandemic. Thanks for the great work!!

I haven't been to the ortho in 35 years but inquired about clear aligners. Such professionalism…read morefrom the entire staff. They explained everything thoroughly and the Doctor was honest with me when explaining my options. Highly recommend!!

Amazing staff! They take such good care of my teeth and always are kind! 5 star orthodontist!read more

CHT Orthodontics is hands down the best ortho around. I'm in my 50's and had braces as a teenager…read moreand a year and half ago I started on Invisalign. Dr Carrie assessed me with a cross bite as well as an open bite. I'm extremely happy with my results. Their office is hi-tech and is always extremely clean and inviting. I've never had to wait more then a minute to get seated. The staff is very professional and very friendly. You are in the best care with Dr Carrie , Dr Ami and staff. Lisa H

Doctor Carrie was amazing. The staff was super helpful and pleasant experience in and out very…read morequickly. All questions answered.

I was debating between two different places to get adult braces and I'm SO glad I chose Oakbrook…read moreOrthodontics! From the moment I went in for my consultation they made me feel welcome. They were very informative in the type of treatment available for me and answered all of my 101 questions! I loved that they weren't pushy like other places. Every visit was pleasant and I don't have a single complaint! My braces were taken off ahead of schedule which I was so happy about. My only wish is that I would've found Oakbrook Orthodontics sooner! Dr. Neal and his team are very friendly and great at what they do. So thankful for them:)

I just had my braces removed today. Unusually, I was assigned an assistant who removed them who had…read morea terrible habit of interrupting me whenever I tried asking whether I should keep on my permanent retainer, which did not sit well with me. It could have either been because she did not want to undo the work she just did of putting it on, because she might have been late for her lunch break, or both... ...Other than that, both Dr. LaRoia and his staff are pure professionals. They're skilled, attentive, considerate, and pleasant to be around. There's also so many beautiful people there. With my now wearing a retainer, I'm only saddened that I have so few excuses left to visit them.

We had an awful experience with Dr. Girgis personally. Things went fine with my older son but there…read morewas a major problem, lack of communication, and a disgraceful final meeting with him regarding my daughter's treatment. Our daughter started with a palate expander over 3 years ago, she's had baby teeth pulled and 2 years ago had surgery to expose teeth impacted in the roof of her mouth. One year ago she noticed that the last emerging tooth felt reversed/backwards. She felt it was smooth and round on the inside. Dr. Girgis DISMISSED HER CONCERNS and told her she was wrong. He offered her no explanation and NEVER EVEN MENTIONED the issue to us. Now, with the tooth almost in position, the bracket is not glued to the outside of the tooth! My daughter was right that the tooth is FLIPPED BACKWARDS! It could have been rotated over the year as it's been slowly pulled into position if Dr. Girgis had listened to her and considered that he might have made a mistake. How could he not have seen that?! We confronted him about this, after our dentist confirmed it, and he was very angry at us and said we were all wrong. He even said about our 15 yo daughter, "SHE'S A CHILD. SHE DOESN'TKNOW ANYTHING." Then he offered (or threatened) to pull the bracket off her tooth to prove he was right. We refused because he was angry and she was scared. So he said there was nothing he could do and we should seek treatment elsewhere if that's how we felt. He stormed out of the room, leaving the three of us, the tech, and another patient and tech nearby speechless. The office manager was called and Dr. Ito stepped it. They handled things as best they could, and Dr. Ito mentioned that the tooth was rotated. He didn't know that Dr. Girgis had NEVER SAID ANYTHING to us about it, so Dr. Ito's explanation was not very clear and we still don't know for sure what he would do to fix it. He did say it would take another 6-8 months, when Girgis said the braces would be off in 2-3. So maybe Girgis was going to stop with a backwards tooth? I don't know, but we've long since paid this office, so what do we do?

Dr.Ito is kind, knowledgeable and a great doctor. My son had an expander and upper limited braces…read moreto close his gaps. My husband and I highly recommend him. The office is clean and they have fun arcade games for the children.