My children have been going to Dr. Nayor for over 25 years! My youngest will be aging out soon and…read moreI can't imagine there is a more caring and thorough doctor that could have provided the type of care any parent would want .She has been there through everything and developed a great relationship with my kids from early childhood to early adulthood. The office staff is great and always accommodated appointments that were convenient for us. The other drs were also amazing. Look no further, this office is definitely where you want to be to help support you while you raise your children!!

I definitely like this place Dr.Kaiden and Dr. Rominivitz (thinks I spelled his name wrong) but the…read moreentire team are nice and welcoming really good with kids

I am so lucky to have found this practice. This place was recommended to us by a colleague when we…read morefirst moved to Jericho two years ago. I've met with all four practitioners - Dr. Renna, Dr. Shapiro, Dr. Davis, and Lori the NP. I do have a favorite but I will not say who. ;) They really are all so warm and extremely knowledgeable. The nurses are generally very nice and sweet. I did have a small issue with one who shall not be named. She seemed like she was getting visibly upset and very annoyed with my special needs child because he had trouble staring at the vision screener for anything longer than 5 seconds. While it did make me uncomfortable a bit, it is easy to shrug off because honestly I just have way too much going on in my life to sweat small stuff like that. Plus, trust me... I get the frustration. The front desk staff is very good in terms of answering the phone, assist in getting paperworks and forms filled, and setting up appointments. It is a busy practice so sometimes there may be a short wait to be connected with them on the phone. I will say that in the past I've notice their office line shutting off before the office even closes... which is not cool. But alas, I've never had trouble getting same day appointments for a sick child which is HUGE. I do wish they have later appointment times during the week though. They have Saturday appointments which is nice as well. Their turnaround time for filling out forms is usually pretty quick too, typically within 2-3 business days. Overall, I love this practice and have recommended to many other people.

The Doctors are fantastic. Read on to find out why only 2 stars given to this practice…read more.. My two boys have been patients of Drs. Renna & Shapiro since they were born. We've also seen Dr. Davis and Nurse Lori as well as other medical staff members. Each one is excellent, and we had been delighted to have them as our boys' doctors over the years. However... this is now a conglomerate owned practice and the service is nothing short of awful. Here's what happened two days ago on Thursday April 11, 2024.... I called to set appointments for my boys during the mid-morning hours, not overnight after hours. Got Andre in the Philippines who was very hard to understand. Took a while but he eventually found their records. I asked him what age they see patients up to. He responded "Age 23", and we made the appointments for both boys on Friday April 19th, at 3pm and 3:15pm with Dr. Shapiro. We always book together, back to back, since it is a 2 & 1/2 hour roundtrip to go there and back from where we live. We confirmed the appointments and thought we were all set. 10 minutes later my older son tells me that he got a text saying his appointment is on May 3rd with Dr. Renna! (WTH?) I call back, of course I CANNOT GET THE OFFICE - I get the Philippines again. This time a woman who is even harder to understand. She has no idea who Andre is and can't even find my boys' records in the system. Despite me telling her over and over again that we just booked the appointments 15 minutes earlier! Finally she finds them and says they ARE booked for the different days. I explain the distance situation, she doesn't seem to care (button pusher / order taker mentality). I ask her to change my older son's appointment back to 3:15pm on April 19th, she says she cannot do that, "They are set now". RIDICULOUS!! I ask her to connect me directly to the Dr's office, she says "No, I cannot do that." What the hell has this practice turned into?? You can't even get someone at the office to talk to! I keep insisting to talk to the office, so she puts me on hold while she calls the office..... she comes back on the line and says, "I spoke to the office and they said I can now transfer you to them." She transfers me and I get Casey (She) on the phone, she confirms that she is physically in the office. I explain the situation and what is going on. She says "Hold on while I see what happened." She comes back on and says "We cannot see you, we have to cancel both appointments." "What, why?!" I ask. Her response is that my older boy is 22 and they don't see patients that age. (Never mind that my younger son is only 19, she cancels him too!) I tell her how that is ridiculous, we just booked them 20 minutes ago! I also say to her "Doesn't your practice see patients up until age 23?" She replies "Yes, but your boys haven't been here in a couple of years, so we can't see them. You have to find new Doctors." WTF?!? I persist, asking "What the time gap has to do with anything. Renna and Shapiro have been their Doctors since they were born! They have never gone to anyone else!" Casey didn't care. She said "You had a gap in the visits so now we consider them "new patients" and we don't see new patients over the age of 18." WTH!?!? I reply, "They are not 'new patients', they have been going there since they were born!" We argue over this. I point out "Would you see younger patients if they didn't come for a couple of years?" She replies "Yes", I say "Then there is no difference! What does it matter if they are 9 or 19?! A time gap is a time gap." She says she will check with the Office Manager. She comes back on and says, "My manager said 'No, you have to find new Doctors. Your boys are new patients because you had a time lapse in visits'." What bullshit is that!!?? They are not new patients!! They've been going there since birth! If I don't see my Doctor for a long time and then I go see that same Doctor after several years, they do not consider me a new patient!! I relay that bit of logic and wisdom to Casey, she doesn't care. I ask her to please let me speak to the office manager, she refuses. I ask her again for the office manager or one of the Doctors, she again refuses and says, "You cannot speak to them. You have to find new Doctors somewhere else." And hangs up. My whole family was stunned.

During my pregnancy, I kept on hearing that I have to pick a pediatrician sooner rather than later…read more This was especially stressful during COVID as I couldn't go and tour the offices. This office was referred to me by a close friend who has two young children, but I didn't want to go to the first office referred to me right off the bat. That is why I placed several calls to other pediatrician offices. This office immediately stood out. And now, even after going for my son's two month wellness check up, I know for sure I made the right decision. Right off the bat, from my initial call, the office manager was extremely informative. She sent me paperwork prior to our first visit and let me know how things would go about after my son was born. I was instantly relieved as they explained what needs shortly after birth. Our first visit (and the others right after, because our son was a bit on the smaller side) were just as informative as my initial phone call. I also had a visit with their lactation specialist who was super cool, easy-going, and very reassuring. She is there every Tuesday, and you could book an appointment just to see her or book an appointment to see her on the same day your child has and appointment. They also have a great protocol put into place for COVID. You wait in your car and once you arrive you text the office to check-in. They text you back with a number for where you can wait in the waiting room. Appointments are very well spaced out and I feel safe visiting each time. They have several doctors at the practice, and we've seen three of them so far and they all have been great. The nurse staff is awesome as well. After today's two month check up I noticed that our nurse recognized our son, which was very refreshing. The office itself is very clean, and fun for children. Each room has a different theme and there's also a huge fish tank in the center of the waiting room, very entertaining for children. Finally, I do have to speak to their telehealth system. A few weeks back we had a question and didn't know if it was serious enough to bring our baby boy in. We set up the app and booked a telehealth appointment and within 30 minutes we saw one of the doctors, virtually. He was empathetic that we were first time parents and reassured us that our baby was OK and we were doing a good job. If I could praise this place more I would. I am super comfortable with my baby being treated here, and look forward to him growing with this office.

I was a patient at this office and only very recently left because we moved out of the area. A lot…read moreof the doctors and staff are fine, but one recent incident was completely inappropriate and has left me feeling very uncomfortable. During a brief insurance lapse of just a few weeks, when my 2-year-old with asthma began coughing, I reached out for help getting his usual medication -- and the entire experience was unnecessarily cold, bureaucratic, and dismissive. I was told that because I hadn't filled that prescription since April (less than a year ago), we'd need to come back in person, even though it was clearly on record. I was also told there were no refills left, but CVS confirmed there actually was one -- which they refused to transfer from our old pharmacy on Long Island. When I tried to clarify what to do next, the front desk repeatedly talked over me -- even after I calmly said, "I'm still speaking" -- and then hung up. A doctor called back at one point and left a voicemail saying, "Call if you need anything," but when I did, I was told the doctor wouldn't speak with me and that I'd need to wait until Monday for the office manager. It's now Wednesday, and no one has called me back. Most concerningly, I was repeatedly shamed for not taking my son to a local doctor -- even after explaining that we were temporarily uninsured and trying to avoid hundreds of dollars in fees for what should have been a simple refill of a medication already on record, prescribed for a 2-year-old child with asthma. One staff member even accused me of not bringing my son in for months, which was both untrue and completely inappropriate. He is fully up to date on all well visits and vaccines per AAP guidelines -- I simply hadn't needed to bring him in because he hadn't been sick until now. The lack of compassion and communication was deeply disappointing. I'm a concerned mother trying to prevent my toddler's asthma from turning into something serious while waiting a few days for insurance to restart. It shouldn't take this much effort, or meet this much indifference, to get a necessary medication for a young child. Ironically, the same week this happened, the office was still calling and texting me to schedule well visits -- so perhaps their systems, and their approach to patient care, both need some reevaluation.

I bring two of my kids to Dr A. He is great! Such an amazing pediatrician. Very Knowledgeable,…read moregreat bed side manner, explains everything, and has the experience. Staff is nice also. His waiting area has pictures of all the families Dr A takes care of. It's not just my approval, but hundreds of parents like me.

I strongly recommend taking your child elsewhere after our experience at Caring Pediatric…read moreAssociate. I brought my child in for a fever and sore throat. "Dr A" ran the flu/COVID rapid tests but not the strep test. I requested a strep test be done and was told that it was not necessary after a very brief examination. Five days later, my child's symptoms never improved, so she received a strep test at another doctor's office which was positive. This, along with the excessive wait time for results and low quality of facilities (no garbage can to dispose of tissues/excessively bright lighting and noise from other rooms) made this a miserable experience for my child that ended up being a waste of time anyway.

These Drs are very good and caring. It's two Drs they know who you are and know your child's…read morehistory. Someone is always there and when my son was born they opened the office for me and just saw my son and told me not to worry. I now live further away and still make the trip to them for both my children. In a world where most Drs are herding their patients like cattle and are factories with insane waits it is absolutely amazing to find a place where the Drs remember you and care.

Great, thorough care. Open 7 days and always on call. The doctors even came to the hospital to…read moreexamine each of our newborns, no other doctors are doing that these days!

Dr. Aranda was rude and condescending. I was sick so I decided to call and to make an appt. I…read morehaven't had a physical in a while...the receptionist said it was ok and TOOK MY APPOINTMENT regardless. When I got there they tried to do a physical on me, I told them not today considering I was sick and just wanted to be seen and go home. Dr. Aranda had a chip on her shoulder over this. She told me after todays visit to go and see a "big boy doctor" due to my age and because I haven't been there in a while. I also heard Dr. Choset making snide comments in the other room while I was waiting. If they didn't want to see me they should not have taken my appointment, I would've went somewhere else! Clearly their staff is not all on the same page. The attitude was so unnecessary.

Service is extremely slow. Need medical attention immediately? This isn't the place. I went to this…read moreplace for immediate care for my strep throat, service was fine then, but they had me come back to hear about the results, which could have just been a phone call. They attempted to charge me more than what I paid for copay last time. I waited a total of 1 hour just for results. Waste of my day. It wasn't even busy. I ended up walking out. When I left, nobody was around. They finally noticed I left 20 minutes later. If I could give 0 stars, I would.

If your seeking someone whose not just amazing doctor but will truly lookout for your wellbeing,…read more there is no one better than Dr Farooqi as i felt the care he showed never have i seen it from any other urgent care doctor. He's someone who will throughly check you out, ensure your health and wellbeing is prioritize. He has over 20+ yrs of experience that's a huge plus as well. If your here, ask for Dr Farooqi and you will be in good hands ‍

I'm so glad I was recommended by all my pediatric nurse pals. They trust Dr S because he's not an…read morealarmist and doesn't prescribe antibiotics at the drop of a hat. We never have an issue getting an appointment. Dr S always calls back within an hour of leaving a message. The best part- the office staff treats you like family. Although I'm not a fan of Optum, Dr Swersky is an incredible pediatrician. There aren't many caring, consistent providers like him left in healthcare.

This unprofessional practice turns away new patients. What kind of practice picks and chooses their…read morepatients. I see plenty of parents with newborns. Are they not new patients? What is the underlying reason ?