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    Allied Pediatrics of Jericho

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    2 years ago

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    Ariele A.

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    ProHEALTH - Waiting room

    ProHEALTH

    4.1(17 reviews)
    0.6 mi

    I am so lucky to have found this practice. This place was recommended to us by a colleague when we…read morefirst moved to Jericho two years ago. I've met with all four practitioners - Dr. Renna, Dr. Shapiro, Dr. Davis, and Lori the NP. I do have a favorite but I will not say who. ;) They really are all so warm and extremely knowledgeable. The nurses are generally very nice and sweet. I did have a small issue with one who shall not be named. She seemed like she was getting visibly upset and very annoyed with my special needs child because he had trouble staring at the vision screener for anything longer than 5 seconds. While it did make me uncomfortable a bit, it is easy to shrug off because honestly I just have way too much going on in my life to sweat small stuff like that. Plus, trust me... I get the frustration. The front desk staff is very good in terms of answering the phone, assist in getting paperworks and forms filled, and setting up appointments. It is a busy practice so sometimes there may be a short wait to be connected with them on the phone. I will say that in the past I've notice their office line shutting off before the office even closes... which is not cool. But alas, I've never had trouble getting same day appointments for a sick child which is HUGE. I do wish they have later appointment times during the week though. They have Saturday appointments which is nice as well. Their turnaround time for filling out forms is usually pretty quick too, typically within 2-3 business days. Overall, I love this practice and have recommended to many other people.

    The Doctors are fantastic. Read on to find out why only 2 stars given to this practice…read more.. My two boys have been patients of Drs. Renna & Shapiro since they were born. We've also seen Dr. Davis and Nurse Lori as well as other medical staff members. Each one is excellent, and we had been delighted to have them as our boys' doctors over the years. However... this is now a conglomerate owned practice and the service is nothing short of awful. Here's what happened two days ago on Thursday April 11, 2024.... I called to set appointments for my boys during the mid-morning hours, not overnight after hours. Got Andre in the Philippines who was very hard to understand. Took a while but he eventually found their records. I asked him what age they see patients up to. He responded "Age 23", and we made the appointments for both boys on Friday April 19th, at 3pm and 3:15pm with Dr. Shapiro. We always book together, back to back, since it is a 2 & 1/2 hour roundtrip to go there and back from where we live. We confirmed the appointments and thought we were all set. 10 minutes later my older son tells me that he got a text saying his appointment is on May 3rd with Dr. Renna! (WTH?) I call back, of course I CANNOT GET THE OFFICE - I get the Philippines again. This time a woman who is even harder to understand. She has no idea who Andre is and can't even find my boys' records in the system. Despite me telling her over and over again that we just booked the appointments 15 minutes earlier! Finally she finds them and says they ARE booked for the different days. I explain the distance situation, she doesn't seem to care (button pusher / order taker mentality). I ask her to change my older son's appointment back to 3:15pm on April 19th, she says she cannot do that, "They are set now". RIDICULOUS!! I ask her to connect me directly to the Dr's office, she says "No, I cannot do that." What the hell has this practice turned into?? You can't even get someone at the office to talk to! I keep insisting to talk to the office, so she puts me on hold while she calls the office..... she comes back on the line and says, "I spoke to the office and they said I can now transfer you to them." She transfers me and I get Casey (She) on the phone, she confirms that she is physically in the office. I explain the situation and what is going on. She says "Hold on while I see what happened." She comes back on and says "We cannot see you, we have to cancel both appointments." "What, why?!" I ask. Her response is that my older boy is 22 and they don't see patients that age. (Never mind that my younger son is only 19, she cancels him too!) I tell her how that is ridiculous, we just booked them 20 minutes ago! I also say to her "Doesn't your practice see patients up until age 23?" She replies "Yes, but your boys haven't been here in a couple of years, so we can't see them. You have to find new Doctors." WTF?!? I persist, asking "What the time gap has to do with anything. Renna and Shapiro have been their Doctors since they were born! They have never gone to anyone else!" Casey didn't care. She said "You had a gap in the visits so now we consider them "new patients" and we don't see new patients over the age of 18." WTH!?!? I reply, "They are not 'new patients', they have been going there since they were born!" We argue over this. I point out "Would you see younger patients if they didn't come for a couple of years?" She replies "Yes", I say "Then there is no difference! What does it matter if they are 9 or 19?! A time gap is a time gap." She says she will check with the Office Manager. She comes back on and says, "My manager said 'No, you have to find new Doctors. Your boys are new patients because you had a time lapse in visits'." What bullshit is that!!?? They are not new patients!! They've been going there since birth! If I don't see my Doctor for a long time and then I go see that same Doctor after several years, they do not consider me a new patient!! I relay that bit of logic and wisdom to Casey, she doesn't care. I ask her to please let me speak to the office manager, she refuses. I ask her again for the office manager or one of the Doctors, she again refuses and says, "You cannot speak to them. You have to find new Doctors somewhere else." And hangs up. My whole family was stunned.

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    Dr. Dania Rumbak, Certified Mohel & Pediatrician

    Dr. Dania Rumbak, Certified Mohel & Pediatrician

    4.5(14 reviews)
    23.2 miManhattan Valley

    My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

    Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

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    Dr. Dania Rumbak, Certified Mohel & Pediatrician
    Dr. Dania Rumbak, Certified Mohel & Pediatrician
    Dr. Dania Rumbak, Certified Mohel & Pediatrician

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    Allied Pediatrics of Jericho - pediatricians - Updated July 2026

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