Not only were they able to get me a great savings over my last insurance company but when I had a…read moreclaim, Mallory went above and beyond to make sure that everything was taken care of perfectly! Thank you so much to everyone on the team.

Chrissy and her team are great!!! Very helpful and outgoing! Highly recommend!…read more Tim Griffith

Office Staff very attentive , efficient. Answered all of my questions in a very short period of timeread more

Bailey and her team at State Farm are so kind and helpful. When we called wanting to reduce our…read morepayment she had us do a virtual review online with her. She took us step by step through our deductions and what might be best to change to help us lower our payments. She also thoroughly explained what each policy covered and how it would serve us if we ever got into an accident. HIGHLY RECOMMEND!

I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

Aaron is such a great agent. He has helped me with all of my insurance needs and will continue to…read moredo so. He has definitely earned my business for life. I was with two larger companies before I signed on with Aaron. He goes the extra mile, and even calls just to check in and see how things are going. Highly recommend!

From the owner: Alfa Insurance can provide Auto, Home, Life, and Commercial Insurance for customers. We will work…read moreto provide your family with the protection you need and the protection you deserve.

Had recent pleasure to work with Maria Tello from Rosa's agency- She is professional, experienced…read moreand a very kind person. This office has provided stellar service to me for many years. I recommend.

I am posting this negative online review of State Farm Insurance for a property damage claim that…read morewas GROSSLY MISHANDLED by State Farm. I believe the public should know about my experience with State Farm, its claim's department, claim's adjusters, agent, and remediation company. I am cautioning the public about doing business with State Farm. My mother's State Farm Agent is the located at 4330 S. Lee Street, Suite 300B, Buford, GA 30518. My mother recently experienced a water damage loss at her home and her insurer, State Farm, was contacted to take action as water had soaked most of the indoor carpeting. My mother is 97 years old, home bound, and long-time State Farm customer. She had to walk on wet carpeting for days and was exposed to putrid odors and potential exposure to mold. It is important to point out that this is only the 2nd claim made by her after having made premium payments to State Farm for 31 years! I believe the public needs to know how poorly State Farm handled the claim: That State Farm delayed in returning my many phone calls over several days at the outset of reporting the loss. That State Farm kept passing me around to different departments and agents, apparently unable to handle or process the loss. That State Farm's own remediation company failed to return its calls to take action at my mother's house. This is a remediation company selected by State Farm to act on its behalf for its customers. That the initial State Farm adjuster had an extremely bad attitude, and in fact, HUNG UP THE PHONE ON ME, which is an outrageous display of lack of customer service and moreover, disrespectful conduct exhibited by a State Farm employee. The assignment of a new adjuster unreasonably delayed State Farm's processing the claim and taking action. That State Farm failed to provide my contact phone number to their remediation company, which delayed remediation services by several days (I had provided a specific cell phone number to the State Farm agent and to the claims office). Evidently, State Farm and/or the State Farm Agent failed to forward the correct contact number to the remediation company. Another blunder by State Farm. That State Farm's failure to dispatch the remediation company in a timely manner caused further damages to my mother's property and potentially harmed her health. That the remediation company billed an exorbitant fee for emergency services when, in fact, I had requested remediation services through State Farm several days prior, to no avail. State Farm failed to act promptly. Another blunder by State Farm and erroneous over-billing by the remediation company (the fee was ultimately removed after I complained, without any help being offered by State Farm to assist). Last but not least, State Farm incorrectly (or intentionally) posted the reported claim in their computer system several days after I had contacted the State Farm agent regarding the loss and the urgency to dispatch a remediation company. I am of the opinion that this act was intentional so that State Farm could "cover its tracks" in failing to act promptly on the earlier date the claim was reported by me to the State Farm agent.

She takes care of what you need, it's never just a sale !! Life insurance is more than just after…read moredeath, can be used while living too. Wish I had it when I broke my leg but now I'm informed thanks to Mrs. Jackie!!

Called me continuously before we bought a new home. As expected when auto renewed after 6 month,…read more(car was older, no claims) cost went up by 10%. Sent and email asking why and no response. Sent three email with other insurance related questions and no response. No even a hint of customer service after Mike got paid. Cancelled both homeowner and auto. Waste of time to try do be a customer with this agency. Probably won't be around very long. Buyer beware.

I suspect these good reviews written by themselves or their friends, families, etc. Because I read…read morethese good reviews then I bought insurance from them, then turned out to be nightmare. Every renewal, price went up at least by 20% or more. Called in, Mark suggested to get rid of good coverage to reduce the price, in addition to that, he typically didn't answer calls or return calls, or returned calls late, had to call him or his office many times to reach him, very poor customer services. This agent also didn't care about lower rates for customers, for example, vintage cars should go to vintage car insurance company, such as Hagerty or Liberty, etc. which has much much cheaper quote, and much much better coverage. Mark didn't tell us about that for 2 years that we could get a vintage car insurance from Hagerty through him, by the way, you also can buy vintage car insurance directly from carriers. We didn't know these information until recently I was tired of his very very poor customer service and keeping increasing price, and I called another agency, the moment I told them our car's year and brand name, they immediately said your car is vintage car and should go to vintage car insurance and that can save a lot of money and can get real value replacement instead of actual cash value (ACV). Later I mentioned to Mark that our car is collectable car, he still tried to sell Allstate policy(which has much much higher price and much much worse coverage) to us. 10 minutes after I hung up with him, he called back and said he didn't realize this is a vintage car, so for the past 2 years, because of his incompetence we had to pay much more than it should be and get much worse coverage. Eventually, when he agreed to get vintage car insurance from Hagerty, I told him to add "add on" of uninsured coverage to the renewal policies of both of our cars, he refused and insisted on putting "reduced" uninsured coverage, I told him "no", but he went ahead not to do Hagerty insurance for our vintage car any more, instead, he did both cars with allstate with "reduced" uninsured coverage, he did not follow our instructions at all, then he sent us insurance cards. I cancelled all the policies including homeowner insurance with him. Then the refund with auto insurance got difficulty to get done. That's another long story. We are still waiting for our homeowner insurance refund. Terrible company, terrible agency, terrible agent, terrible service.

I have worked with the American Family Protectors team for about 20 years. They have always been…read moreattentive, caring, knowledgeable and have saved my family a lot of money on insurance over the years. I highly recommend them!

Candy and Jennifer are the best. I was referred to this company by another agent, and I had the…read morebest experience. In the ever changing world of insurance, they are a lighthouse to keep you on course in the right direction. They are knowledgeable, prompt and professional. I could not be more pleased with the assistance I received from them!