If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

If I could leave a negative review I would! -10! The homes are not cleaned before you move in and…read morethe yards are overgrown. When they send someone out they charge you $100 and they don't do anything to fix it. They lie, won't contact you and charge you fees constantly. And don't have questions because all they can do is send an email that doesn't address the issue. They won't give you keys to the residence even when you ask for them. We are now being harassed by the staff and they are deliberately avoiding me yet trying to charge me more fees. I have spent a few thousand dollars fixing their lawn and they don't care.

As a contractor that works with many Management teams It was a pleasure to work with Kaylie. She…read morewas so professional and easy to work with Really appreciate that as it is rare! Keep up the good work!

Had an awesome experience with Comuneo and its accounting representative Ms. Hannah, in particular…read more She walked me through the system, patiently and professionally coordinated the communication and directed me not only to the right part of the portal, but to previous records to satisfy my concerns on balances due on my HOD. She also helped tremendously to seamlessly manage and clear all past balances and to also set-up my monthly HOD on Auto-Pay. Just what I needed as an older client, a fresh young and professional approach, with ample patience and professional courtesy. Kudos Hannah

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

Spoke to Joshi and his knowledge and customer service in property management is high level. Would…read morerecommend speaking with him for all your rental needs.

My experience so far has been remarkable. I cannot say enough about how wonderful Brian Langus has…read morebeen as a realtor. Love that he is personable but direct in his communication. While I'm sure we are not one of his top clients, he has certainly made us feel that way. John Maclaughlin has been a gem as well! So professional and his system of breaking down the homes we have seen and how to remember them is so helpful...plus he's just a great time. Erika has also been amazing. Answers all my phone calls and questions with ease! Such a great experience! We are KW Van Poole lifers!

Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

I feel kind of late to the party because I didn't find out about apartment/home locators until…read morepretty recently. It all started on Instagram with Smart City Apartments. They post regular content and often do negotiated deals. However, I quickly learned that the only way you can really take advantage of these deals is if you're ready to sign then and there. It is first-come first-serve and unfortunately, it was not practical for most people to wait around for the perfect deal not knowing the timeline. Most apartments require you to provide 60 day notice of intent to vacate. This timeline felt shorter for me because I was going on an international business trip. I did not really have the time to look around and wasn't sure what to do. Luckily for me, I stumbled across The Realm Agency on Instagram. I liked that their posts showed pricing and location. Sometimes apartment locators can be really obscure in my opinion. I sent them a message and sure enough someone contacted me shortly after. That's when I had the privilege to meet Chris- the best locator around! Chris was super attentive to all of my needs and questions. He inquired about what type of apartment I was looking for, amenities, my budget, expected move in date, etc. I gave him some areas I was interested in and within a few days he had compiled an extensive list for me. I am not lying when I say that Chris worked around the clock to help me find the perfect apartment! We were texting each other during random hours since I was traveling and working in both the Philippines and South Korea. He always kept me informed about my options and was never pushy on a single property. I appreciated his honesty and feedback in regards to the pros/cons of available properties. Working with him honestly felt like talking to a friend! There was one property that I really ended up liking and Chris was able to set up a virtual tour. However, that same apartment ended up getting leased during my tour. I was pretty upset over it, but Chris was able to offer me an even better alternative shortly after (literally the next day or so). I felt so grateful since it felt like a huge burden had been taken off of my shoulders. Let me also point out that I am a pretty picky person. I had high expectations for my new apartment and was so worried I wouldn't find the perfect place. I finally moved in today and I truly love it! I moved to Harvest Lofts at Farmer's Market (an area that I did not even first consider). Chris truly wants to help you find a property that you will not only like but love. If you're looking for a new place, do yourself a favor and contact The Realm Agency!! It is completely free and saves you so much time. I honestly don't even know why people bother to look for apartments on their own if businesses like these exist. Chris- THANK YOU SO MUCH! You are a life-saver and super awesome. Rio and I have finally found our new home and it wouldn't have been possible without your help. Yelpers- Please consider these other companies that I used that would make your move perfect alongside locating with Realm :) Utilities/Services: BeeConnectedNow (free) Movers: Leader Movers

My locator was Kaitlyn Bomar and can't say enough GREAT things about her! She worked with me for…read morealmost a year and half and we kept in touch the whole time. She reassured me that she would find something that fit my qualifications. Let's just say, she exceeded them. My new apt is a dream come true! She treated me like she was a friend helping me look for a place and not just another client. I refer everyone to her! She really is a GEM! If you go with Realm agency, i beg you to get Kait! She will exceed your expectations times a million!

Andrew did an amazing job with taking AirBnB pictures of my property. He was prompt and extremely…read moreprofessional. The photos turned out fantastic and he went over and beyond with making sure every shot was perfect. I highly recommend him and hope to work with him again.

From the owner: Elevate Your Listings with Premium Real Estate Media. First…read moreimpressions sell—make yours unforgettable. We specialize in high-impact visuals that captivate buyers and drive results. Our services include: 📸 Professional Photography 🚁 Aerial Drone Imaging 🎥 Cinematic Videography 🏠 Matterport 3D Tours 📐 Detailed Floor Plans 🌟 Special Offer: For a Limited Time Only! Receive a FREE video reel with our Bronze Package OR Enjoy $129 OFF our Silver and Gold Packages Let us showcase your property at its absolute best. 📞 Call now to schedule your shoot and take your listings to the next level.

Jonna was an absolute pleasure to work with!…read more She was on top of the entire process, from start to finish: 1) We closed exactly one month from our first contact with Jonna. 2) Except for the one day of seeing the houses (which Jonna was totally prepared) , the entire process was done remotely. 3) She was involved in the entire escrow process, along with clearing up discrepancies along the way with the mortgage and title companies. 4) Absolutely personable and professional! We love our new home and are lucky to have worked with Jonna Rodriguez!

Jonna brings a whole new definition to the word HUSTLE. She went above and beyond as our realtor…read moreand I would recommend her to ANYONE looking to buy or sell. She is always available to answer any and all questions and doesn't overlook a single detail. If you want to be absolutely confident in your realtor, Jonna is the only option.

There was a man parking his Terminix vehicle at our house instead of his for TWO YEARS, walking on…read moreour lawn or just sitting in this ghastly silver and green vehicle for hours, able to see us at our dinner table, and they finally finally got him to move it. Two years, tons of emails, over 60 phone calls, pictures, and now he's back and I'm going to have to start this fight all over again. Two years of not calling me back, telling me they didn't have my emails or pictures, and even once me running behind their compliance car to try to have a talk and witness. (I was seen and they drove off leaving me huffing and puffing in the street by the way. ) I want to move.

Unfortunately, I would not recommend this company. Before buying your home, please check to see…read morewhat HOA your community is under. There is a lot of hidden fees and extra burden of costs that should never occur. They are always courteous and respond, but without any kind of realistic expectations or communication, it makes it very frustrating to live in a community that does not value its residents. I have lived in my current community for six years and never had any real issues until this last year where they have find me $100 in weeds even though it has been taken care of there is a six month period. Where they can give you a second violation, which you encourage a $25 fee for. And if you're like me and out of town, then you reserve a third notification and a very quick turnaround time that turns into a $75 fee. You communicate back-and-forth through an app. The lack of community and working together is very evident. Please do your research before moving into a community governed by this HOA.

Andrew did an amazing job with taking AirBnB pictures of my property. He was prompt and extremely…read moreprofessional. The photos turned out fantastic and he went over and beyond with making sure every shot was perfect. I highly recommend him and hope to work with him again.

From the owner: Starting at only $129read more

Zoom helped me find a great place near my place of work. Given that I had to relocate from the…read moreother side of the metroplex and had only a few days to search for a place, I don't know how else I would have been able to see the number of apartments they showed me and apply for a place within a 3 hour period. This place is not only great but a necessity for those relocating from else where.

I visited several apartments looking for that "perfect one" just to get more frustrated and…read morestressed with each one I saw. I stopped at a fast food restaurant to take a much needed break and got on the internet. Zoom Apartment Finder came up and I filled out the information to get assistance. The list I received matched my needs so perfectly and for a person like me that's constantly on the go there can't be too many compromises. I am so grateful to them and will definitely turn to them then next time I move, though I love where I'm at and won't be moving any time soon. Thank you so much Zoom Apartment Finder!