Always a fair and honest assessment from Bill and his team. I always know they will not waste any…read moreof my time or money on unnecessary repairs. Wonderfully operated like their own company which what every corporation would love for all their individual shops to do.

These people know how to take care of a customer!!! Had flat tire and they sealed the bead and set…read morepsi on all tires and put it back on my car for only 15.00 dollars!!! Very impressed with front desk customer service!!!!

My car wouldn't start. The battery was dead. I called Alton Area Towing around 6:30 a.m. The…read moretechnician arrived within 30-45 minutes. A nicely dressed young man very polite and friendly greeted me. He had the car started in about 2 minutes. I have added this service to my rolodex and will recommend them to my family and friends.

So, had a battery that went dead and I bought one from a local shop but they didn't have time to…read moreinstall it. Went to NAPA and they wanted $60 and said it would take a half hour and the couldn't do it same day. Called AAT&R and they said come on by and they'd do it. It took the guy about 10 minutes and then they wouldn't even let me pay for the service. I know where I'll take my towing business if ever needed. Thanks folks!

I would leave no stars if I could twice they took my car apart did not fix it Either time I…read moresupplied all the parts all the everything that was needed to fix it but still after two days of having it from seven in the morning till close, they could not fix it, but they are charging me for something they couldn't fix. I am super unhappy with their service and will not be using them again or referring them to anyone else.

After a super cold weekend I went to leave and take my daughter to school. Well as we were already…read morein a rush, the car would not start. I called Bill & Joes at 7:36am and spoke with Steve, he took my information and let me know that someone would be headed my way. Within maybe 5 to 10 minutes the driver arrived and jumped my car. He was super polite and I let him know how grateful I was for his help. I was then able to get my daughter to school without being late. Thank you Bill & Joes, you guys are the best!!

Truck died on the highway on my trip from TX to WI. Was told by the tow driver that Hamel was the…read moreonly shop around that would be open the next day (7/3). Hamel got me back on the road that next day and gave me advise on how to make it home. Highly recommend. Great service with a smile.

I was on my way back to Chicago on Sunday afternoon and decided to pull off at a Love's quick. To…read moremy surprise, when I tried to leave, my car wouldn't start. I was in shock and also upset. Luckily, Brett and Scott from Hamel Sales happened to be there towing another car and offered to help. They quickly determined that it was my starter that would need to be replaced. I was lucky in that my family was able to pick me up and I could stay in STL for the night. Hamel Sales called me early the next day to inform me of what they needed to do, cost, and timing. They were very communicative and nice. No one loves to spend $$$ on getting their car repaired but it eased the blow to do it here. They were really kind and helpful. I highly recommend them if you're in a pinch near Hamel!

Totally satisfied with our first two interactions with this local business. We first got brake…read moreservice for a Nissan sedan, and went back for oil change/tire rotation for Nissan SUV. They are thorough and do complete checks as the complete your requested service. Everyone is professional, friendly and effecient. I also love that they have a uniform and everyone I have seen looks clean, in well repair and ready for work. That means they care, and there is leadership. The facility is clean, and everything is in it's place. Of course I looked, I suspect it would pass a motor pool inspection. They are likely not the "cheapest" but I have found over many years of life and buying things that you do truly get what you pay for. I imagine we have some good years ahead.

I go to Bud's for an oil change every time it's due. Mark does the best job and I feel totally…read moreconfident of the great service that they offer. They go above and beyond for the cost of it. He does my tires also.

Eric and crew have always taken very good care of us and keeping the maintenance up on our vehicle!read more

We were driving from Ohio to Missouri when our car started shaking on the highway. We were panicked…read moreand rushing to be in Missouri for a wedding. We were referred here by Greenville Tires. They only had one tech so they were unsure if they were able to get us in. After explaining our situation they immediately did everything they could to get us in and help us. They got us in and out so fast and we were on the road in no time. I would definitely recommend them and if I could give them 20 stars I would!!!

These guys went above and beyond when my kids car was towed in. They swapped on the spare tire for…read moreme at no charge so I could drive the car home, and the charge was very reasonable considering the circumstances. After reading recent horror stories of other area tow companies I was worried when I found the car was towed, but Freds was awesome! Highly recommend these guys and will use them in the future of the need arises. Thanks guys!

I had lost brakes in my 2008 Jeep Wrangler. Texted a few trusted friends and family where I should…read moretake it. Even checked out Yelp for their reviewers suggestions. Costellos definitely stood out so I gave them a call. Surprisingly, they could get me in two days later. At 8:30 am I dropped off the Jeep and Dylon (I think that was his name, I am terribly about names) quickly recognized and greeted me. We talked quickly while standing a good distance and gave him the situation. Shortly after lunch they called to let me know that they had fixed the leak and it was ready to be picked up. A brake hose had rusted through and they replaced it then flushed and bled the brakes. Upon picking up my Jeep the price was a little higher than I expected. But to be honest I usually try to do the work myself. So of course I have not used a mechanic for a very long time. The Jeep was clean and no paper mats, plastic bag seat covers, or greasy fingerprints found anywhere. So, this is really a 4 1/2 stars review as the work was done quickly, cleanly, and most importantly correctly. The price may be a bit high but they only fixed what needed fixed and did not turn it into something more than it was. Would I take my vehicle there next time I am unable or unwilling to work on it, yes definitely. Will I not complain about the price... well... I am human.

Jim Costello is a vehicular detective. No one I've ever taken my car to has taken more time to not…read moreonly investigate the problem/trouble or taken the amount of time to fully explain the issues. He solved a particularly bizarre problem I was having with my Nissan after I'd been told by another mechanic that the problem couldn't be fixed and that the only chance was a dealership. On the recommendation of someone at Blackburn College, I took the car to Costello's. Jim spent about two weeks trying to locate and fix my car and finally solved the problem. He took about an hour when I went to pick up the car to explain in great detail everything that he trialed and errored before finally fixing the issue. Jim is also quite an honest guy when it comes to unnecessary repairs or repairs that in the grand scheme of things won't be worth it. My girlfriend took her ancient Pontiac in with an exhaust problem and Jim said it could be fixed but given the age of the car and the cost of the repair, he told her it was probably a better idea to save her money for a new car (which she did). In short, couldn't possibly recommend Costello's enough.