The automatic drive thru wash is pretty good, however the self clean bays are absolutely horrible!…read moreThe cost to start is $2. The options for spray types are limited to brush, rinse, degrease, and hot wax. The hot wax is a trick as it does not actually work. The brush only sputtered clear water with no signs of soap. The other options that were apparently there before are covered with tape or blank. In addition, the timer to warn you that your time is running low only gives you circa 30 seconds. The normal time left warning from the other self wash locations have always been the standard 60 seconds. I would HIGHLY recommend the other self wash location, Hastings Laser Wash at 1530 S. M-37, Hastings, MI. If you don't, you will be disappointed.

UNQUALIFIED!!! BEWARE. Last week Thursday (8/1/2019), while I was out of town, my wife brought in…read moreher 2012 Chevy Impala for an oil change. While she was there, she also decided to have her cabin air filter replaced. $100 later we now have a car that has 12 quarts of oil in it. They NEVER drained the old oil before refilling with 6 more quarts of Mobile One. At this point we do not know the old oil had not been drained out, so, after the oil change was "Complete", my wife started the car, and immediately noticed the car idling rough. Prior to leaving, two separate times she notified two of the employees working (Jake being one of them) they dismissed her claim and told her she just needed a tune up. She then drove 10 miles home to Midddleville and called me. I was not going to be around until Monday evening, so I asked her to drop the car off at our mechanics shop in Hastings, 6.6 miles from our house in Middleville. Once the car made it to the mechanics shop, it had been driven a total of 16.6 miles with ~12 quarts of oil, it has not been moved since. Keep in mind, my wife has been coming to this location since they opened, she thought close to 20 years ago, so I didn't have any reason to not trust what she was told or have any reason to think the car would be damaged by driving it. Yesterday afternoon I called Spotless Auto at 269-945-9933 and asked for the Manager, what I got was Jake, a truly terrible employee. Over the phone I explained the car had way too much oil 4"-6" past the full on the dipstick. Jake told me this was not possible, and "there is no way a car could get filled up before it was drained out", I replied with "I don't know what to tell you, the car IS overfilled and Spotless Auto are the only people who have touched the car". I then mentioned the Google review for this company where Spotless Auto forgot to put oil back in a car, Jake didn't want to hear about Google reviews saying, "I don't care about google reviews". I then told Jake I would be there around 4:15pm so he or someone could come and see for themselves how the vehicle is in fact overfilled, then discuss what the proposal to fix this was. Around 4:45pm my wife and I arrived at spotless auto and asked for a manager. Once again, Jake was presented. Jake said he would follow us the 4.4 miles to the mechanics house. When we arrived, I popped the hood and Jake checked the dipstick. His instant defensive response was "This car did not leave my shop like this", indirectly telling me we were lying about this. I asked him who else would have added oil to an oil change that has 16.6 miles on it? He continued to repeat proper company procedure, which obviously was not followed, more than likely by him personally. I could see the conversation was going nowhere and I was going to need to talk to an owner, real manager, or such. The discussion became heated when he started pointing at my wife, literally, blaming her for "bringing in a car that had an issue before they touched it". He obviously has no common sense; I do not know a man in the world who is not going to stand up for their wife when wrongly accused. I looked at him and said "we are done here, shut your mouth, get in your truck, and get the hell out of here...It's a good thing you didn't ride here with me, I would have left you here to walk back". We then returned to Spotless Auto to get in contact with an individual who can use reason. I arrived and got the customer service "hotline" which is an answering machine. I left a message for "Hemmi". My message included many details of the events mentioned above, I requested a call back ASAP. Being that my wife has been without a car now for nearly a week, and the seriousness of the situation, I expected a call back this morning. Again, Spotless has let me down. At the end of the day, I do not believe this was done intentionally, it was a mistake. The problem is, this business does not own its mistakes, it turns blame on the customer. This place employs people who couldn't even spell accountability, let alone customer service. Their 100% satisfaction guarantee seems to be a bunch of smoke and mirrors. There is a reply in another review from the owner mentioning 13 cameras, I wonder if these recordings will be "lost" or if they will even look at the video.

Very polite and professional staff who don't try to scam you. A lot better than a lot of other…read morechain auto repair shops. They don't try to sell you stuff you don't need and don't charge ridiculous prices for what you need done. Much better than other big shops. Worth the wait if they can't get you in immediately and you need to wait a few days to get the repairs done.

I can always rely on Hastings Pro Auto to diagnose and repair my vehicle properly. They have the…read moreright diagnostic equipment, tools, and qualified personnel to make repairs, always leave there satisfied!

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Have gone to them for mechanical work for over 12 years . Always fair and honest . They will keep…read morethe work within your budget and done quickly . Would recommend.!!!

We have purchased two vans there and tires over the last seven years. We also have purchased tires…read morefrom them. Good service.

I'm a traveler from out of town, they take AMEX which is great, and are very fast. Price for their…read moreoil changes is also really cheap $55 for synthetic, $45 for synthetic blend and $21 for conventional. I normally go to wal mart for cheap oil changes, but the wait is horrible there. Definitely worth stopping by, as they actually changed my oil, and got me out in 9 minutes. Ryan was the guy who services my car, very polite and didn't try to up charge me on anything like many of the other places will try to. Keep up the good work guys.

Excellent service, knowledgeable staff, no upselling, fair pricing, and they go above and beyond to…read moremake sure car is sent off properly. Highly recommend.

The boys at Costa got me in and out for an oil change quickly and painlessly for a fair price. AND…read moreI got new wipers on a BOGO special!! They communicated with me through out the short time I was there about what was currently happening and what was coming up. Best of all: no one tried to up sell me anything!! Can I give you 10 stars??

They did a great job with our daughter's vehicle. They did a complete inspection and then performed…read morethe oil / filter change. Fair prices. Quickly and thoroughly done. We will be back.

I had a great experience with bringing my vehicle to Speed Republic. They were very kind and walked…read moreme through all the things they needed to do with my vehicle. They frequently kept me updated on the progress. Speed Republic was able to get me into their shop right away and finished a lengthy/complicated job quickly. This will be my go to for any future service. I definitely recommend them for your automotive needs/repairs

I am so impressed with the service I received by Dylan here today, Performance plus has just gained…read morea returning customer! Both mechanics were very knowledgeable and thorough in explaining to me what they were doing, which I really value as someone who is not well versed in car stuff. They offer multiple price points dependent on the type of vehicle you drive. 5 stars!

What a rip-off! I went for an oil change and was told they would check all my fluids, filters, tire…read morepressure, etc. and they did NONE OF IT except change my oil for which they charged $76.00!!! When I confronted them, they first said it was because they were having a problem in the other bay. Then they said they don't carry my type of air filter so that's why they didn't bother to check it. I had a belt that squeals and they said nothing. I watched them check the other customer's headlights and blinkers but they never checked mine. I had my oil changed 3 months ago at Muffler Man for $19.99. I guess I'll be going to them from now on.