Real pro auto is trustworthy, reliable, communicable and so helpful. I've had two different…read morevehicles that are about 10 years old and they are thorough in their diagnosis and offer suggestions of potential issues and if this is an immediate concern or can put off for a bit.

The old service manage Vince worked with my father years before and was honest as the day was long…read more I never knew he worked with my father until I told him my father was a mechanic for almost 50 years and I told Vince where he worked. He retired. I do most all of my own vehicle work, but on occasion I used to go to Real Pro Auto in Wyoming. I had my truck in there the last time I went to Real Pro Auto in Wyoming. Before my truck was off the lift I asked the mechanic and service manager if they could give me a price on the exhaust manifold getting replaced, and only the exhaust manifold, I could do all the other work myself. The service manager and the mechanic immediately told me they would have to replace my whole exhaust system, and it would probably be over $3,000. I knew better, and I knew they were just trying to up-sell me. I always laugh when any shop gives me a list of things that need repair, and I know 80%-90% of those things have just been done or are not bad enough for me to worry about yet. After they told me that they would need to replace the whole exhaust system, I asked them "Why would I need to have the other exhaust manifold replaced, it isn't leaking, and why would you have to replace the whole exhaust system and not just what I was asking you to do?" The both said that they would only replace the exhaust manifold if I agreed to replace every single exhaust piece. I know the talk from service managers, and mechanics, I grew up knowing many because of my father. They give the customer a big list on what needs to be done, or things they think up, even if they don't ask for it, then hope the customer is dumb on vehicle repairs and believes that everything needs to be done ASAP in their shop. I was so pissed they wouldn't budge at just fixing what I wanted fixed, and leaving the rest for me to fix. It wouldn't be a safety issue, it wasn't a request to get rid of the Catalytic Converters, (Which I know is illegal for them to do). I could buy OEM parts to replace my whole exhaust myself for under $675 if I wanted to. In there defense I know I would need to figure in the cost of the hours of the mechanic if I agreed to have them do it. But $2,325 of mechanic hours, and $675 or less for parts??????? I don't think so. I will just say this, I met the owner John many years ago, and he seemed like a nice guy. However, I truly think he hired the wrong people after Vince left. Maybe John gives the service managers a bonus if they bring in more money than his other locations, who knows, seems like it though. Maybe John should look at reviews before and after Vince left and compare them. I would bet he will see the reviews hit the floor after Vince left. After my last visit at Real Pro Auto in Wyoming I got an automated text by John on my other vehicle needing something in regards to work. How would he know? They seen the other vehicle 1.5 years before, and never after that. Then I got an automated text another month saying it was John, (I knew it was a automated text), and that one asked me why I haven't been there in a while. I almost replied, however I know he can't be at all three locations all the time and probably has no idea what goes on during most of the day in all locations, so I ignored that text instead of complaining. Now I am warning people, Real Pro Auto when it was smaller with one location was great, now they are bad in my opinion.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Our van door was not latching properly. I talked to Brain and he was able to look at the van that…read moreday. He was able to address the issue by just lubricating the doors, but also explained next steps if the problem continued. You can tell his passion for fixing vehicles, but also helping others! We will definitely be returning for future services. Thank you again Brain and team!

Pues dos llantas nuevas en mi 2019 F250 y desde ahí es peso a vibrar en el higway tuve que…read moreregresar 3 veces para que encontraran cuál es el problema y me salieron que era el rin que estaba malo y me salen conque ellos no los consiguen ahí que yo vaya y lo compre y se los lleve y ellos lo ponen, no hacen un trabajo completo me hicieron perder tiempo y dinero , el jueves todo el Día estuve ahí asta las 6 que porque tenían muchos clientes . Ahora tengo Que ir a otro lugar para arreglar el problema NO LO RECOMIENDO

Rodriquez Tires In Wyoming, MI are the best and far better than the other tire companies, I've…read moredealt with in the past. In the last 3 years, I've gone to Rodriquez Tires, they have good customer service, prices and do good work. If there is some type of mishap or miscommunication, they will admit to it and make it right. I am always pleased with the outcome. If you like honesty, good customer service, nice work done to your tires and still have money left in your pocket, then I suggest you do yourself a favor and go to Rodriquez Tires. They aim to please.

I've taken multiple vehicles here about 7 times total. They have been honest and pricing is…read morereasonable. They do what they can to turn the car around in time. Text communication is a nice feature when they are diagnosing. Sometimes it goes to voicemail when you call because Alex or whomever stepped into the shop. They have always called me back same day. Glad they are in Lowell and I recommend them.

Is this place open anymore? I called days ago, left a message and didn't hear back. Called today…read morewhile they're open and goes to voice mail again.

Amazing service by all service managers. Attention to detail is so great. I was called 3 times in…read moreone day to let me know the status of receiving the parts they needed to repair my car, and then when they completed the project! I walked in paid and they handed me the keys. Easiest transaction I've ever had with a car repair shop. I'll never go anywhere else & both my adult kids take their cars there also! A happy & more than satisfied family. Thank you GR Motorcar!

Very detailed to what my car needed and always a great team to work with! Thank you for going above…read moreand beyond!

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

Have had work done on two vehicles here multiple times. Great experience each time. They could get…read moreus in pretty quickly and are honest in their recommendations, quotes and work.

Best service I've ever had!!!!! id reccomend this company to everyone. theyre very professional and…read morekind people