Tony the owner is a great guy. He is honest and upfront about what he can do and in what time…read moreperiod. Had an accident and Tony was very personable and friendly and had my car fixed even before the time that he said he would. I give this company an A++ rating and the pricing is very reasonable.

Great and quality work, reasonable pricing, easy to work with, customer centered. Tony, the owner,…read moreunderstood all my needs, and he and is great and friendly staff exceeded my expectations. Accidental Autobody is worth going to even if you have a ways to travel

Yannis and his team are very honest and great mechanics. They work efficiently and are reliiable…read moreand organized. They will go the extra mile to be thorough in troubleshooting and repairs.

I took my 1998 BMW 540i to this shop to diagnose a shifting issue where I couldn't get into gear…read more Instead of identifying the actual problem, they told me I needed a new clutch and flywheel, and I ended up paying around $5,000 for the repair. After waiting several weeks, I picked up the car--only to have the exact same issue happen again. When I brought it back, they blamed my E60 short shift kit, even though it's a well-documented OEM+ upgrade that countless E39 owners use without issue. Despite my skepticism, I let them reinstall the stock shift lever, and that did fix the immediate problem--but that only raises more questions. If my original shifting issue wasn't caused by the clutch or flywheel, why did they recommend and charge me for that repair? And if they knew other components were worn (such as shift detents), why didn't they replace them when they already had the transmission down? I even had a conversation with Yanis, where I asked him to clarify how the short shifter could have caused the issue, and he admitted that it was probably due to other worn components. So if they already suspected that, why didn't they address those issues while they had the transmission apart? Now I have to take the car to another shop, which will charge me around $1,500 to replace the detents--when it could have been done for $200-$400 while the transmission was already out. Beyond the cost, this was a huge inconvenience--multiple trips, long waits, and extra money spent, all because the real issue wasn't properly diagnosed the first time. I understand that diagnosing transmission issues can be complex, but at this price point, I expected better attention to detail. This shop clearly has some knowledge of German cars, but their diagnostic process is flawed, and they don't take responsibility for bad recommendations. At the very least, I would have appreciated some acknowledgment of the misdiagnosis or an offer to help make things right.

Norm's is the best. An honest, reliable, fairly priced family business that treat their customers…read morewell. They are always willing to fix your vehicle problems to the best of their ability. Thank you, Andy for making Norm's a stellar auto repair shop that I can100% trust!

I live on the South Shore but was down in Middleboro buying a used car. Called up Norms to see if…read morethey could do a last minute pre-sale inspection for the car. Had the pleasure of meeting Andy, who not only did the inspection last minute, he didnt even charge me! What a nice guy. If I lived closer that would be my new go-to repair shop for sure. If you live in the area I would definitely recommend you visit Norms--youll get great, honest and friendly service. Thanks again, Andy!

did a job my bmw didn't need because he didn't have the tools to diagnose a German car. very rude…read moreto me when I texted him a question today as well.

The shop was open on time, no waiting and glass replacement was done in two hours…read more Workman was friendly and workmanship professional. I recommend them highly

On vacation 3 hours from home in Brewster Mass and the starter on my Tahoe died. AAA towed it to…read moreBrewster Service Center after 2 pm yesterday. We were checking out of our hotel this morning not knowing what we were going to do . Less than 24 hours later by 11 am today the started was replaced and the car was ready!! Outstanding service!! What could have cost me 6 hours of drive time to go back to pick up the car and hundreds in renting a car ( where there were really none to be found near by) they saved the day for myself , my daughter and my 2 yr old grandson. For the bottom of my heart thank you Brewster Service Center !

These guys are great. Had a some engine problems the day before we were to leave the Cape for…read moreflights home and the got us in and out. So thankful for their generosity at such a last minute thing.

These guys are the best. My engine blew . They replaced it with NO Problems. Runs great price was…read moregood. Am very thankful for the job they did. They are honest. Which is big in the car repair industry.

I am so thankful for Excel Gas Auto Repair. My back brakes went at the beginning of my vacation on…read morethe Cape. They took my car and had it fixed within a couple of hours and the pricing was completely fair! The person I was dealing with was exceptionally polite and understanding of my situation trying to get my car from Dennis to Falmouth which took longer than anticipated. I appreciate the support they gave me and getting my car back on the! 1000% recommend!

If you need repair work on your vehicle (for whatever reason), King Collision is the shop for you!…read more Their customer service is outstanding and their work is perfect. After repairs and detailing, my car looks brand new! They are great to deal with. Every question is answered. And a pleasure to work with. Outstanding staff!

Disappointing ! I…read morehad body work done with King Collision. Quite a bit of money. A selling point for this business is that you can get an annual "detail" every year for free (it's really a glorified car wash). I had the initial body work done at their Pembroke, MA location (though I now live in Plymouth, MA) and presumed that I could have the detailing done at any of their locations....silly me. I went to their Plymouth, MA location a few months ago to make an appointment for detailing and, while they didn't initially want to do the detailing here (they wanted me to go back to Pembroke), they eventually relented and made an appointment for me to have it done here in Plymouth this morning. I showed up on time, after spending 20 minutes emptying out my car. They immediately tried to upsell me on the detailing ("it's just another $99"). I then explained to them that I live locally, but I don't have other transportation and would need a ride, to and from my house. They said that they don't do that. If the free detailing is an incentive for you to consider King Collision, go to Sullivan Brothers Collision, in Kingston, or somewhere else instead. King Collision makes your "free" detailing VERY difficult to obtain....oh, and Sullivan Brother Collision provides courtesy rides (or loaners) for collision work AND detailing !

Absolutely the most honest mechanic w/expertise I've had the pleasure of paying…read more Top-notch skills, quick turnaround, no nonsense, total reliability with prices to match 'you get what you pay for'... less than dealers, totally worth it. Yes. I'll be seeing him again... whenever my car is needing a bit of love and attention.

Excellent service for a single run family tradition, have had Wayne servicing my cars for over 20…read moreyrs without any issues,very fair in pricing,never a gouger! Would highly recommend him for normal vehicle maintenance !