I had a serious engine problem and brought it down to them. They inspected it and determined it…read morewas a warranty issue within a week even during their peak season. The entire staff there is truly a team. They communicated with me steadily , competed the work and then some in the time frame as promised. I can't say enough about Dave and his employees. Each and everyone of them assisted in any way they could. It's difficult to say the least to find any form of honest and dependable businesses such as North Bay Marine, but I have and I suggest that if you need marine service go to them. You won't have any regrets and most likely have more money in your pocket compared to the others!! Thanks to all of you at North Bay. Roger Iannucci

Stephen Blankenbaker from southern Indiana. I was fishing in early May and my trim pump failed On…read moremy Ranger bass boat. I stopped in to see if they could help. Was told that they were 8 weeks behind but they could diagnose my issue if I could bring boat to them after lunch. Long story short, they kept and repaired my boat in a couple hours. Great people and service. Was able to fish the rest of the week. I highly recommend North Bay Marine and look forward to returning to MI. In the spring. Thank you for saving my fishing trip!!

The guys at Luke's are the best. Fast service and great communication. They even work in the…read morewinter!

From the owner: We are a family-owned and operated local business that opened up in 1994 with over 40 years of…read moreexperience in Marine electronics, winterization, mechanical, and customization. Certified Raymarine dealer. Garmin Dealer, Simrad Dealer, Lowrance Dealer, and many more. text also welcome at (586)899-8443 Our Facebook page is our main website currently - check out Luke’s Marine service INC. on FB

Whenever I stop in, I know they'll have what I need. These guys know their stuff - not some chain…read morestore cashiers who can only tell you what they find on their computer monitor.

I play with really old cars and every time I need a really strange part for…read morea not typical application they have always been there with their old books and people who know how to use them. We once spent almost an hour looking at thermostats before I found a picture of one that fit a 1970's version of a BMW that I could adapt to my non thermostat car. Great guys.

I have used this company to Shrink Wrap and winterize my boat for the last 10 years. Still the best…read moreprice in the market! Even through Covid not 1 price increase. Thanks for being honorable.

I decided to use a small business to winterize and shrinkwrap my 200 Horizon, especially with…read morebusinesses struggling last couple year. Was happy with Brenda and even though they were more expensive, decided to let them do the work. Brenda called next day (Friday), that boat was ready. She stated she was leaving shortly, but guys would be there until 5pm. I said I'd be there in a couple hours, and she confirmed no rush. Well, got there about 3 hours later, and OPEN sign lit, but no one there. Doors locked up front and back. Called number, and no answer. No sign or note anywhere, no note on my boat. Hooked it up and waiting more, left another terse message, still nothing. Left with the boat but they still had canvas. Got a call as I was getting home almost 30 minutes later from employee that asked if I was coming back for canvas and to pay - told him to talk to Brenda and let me know how much they were discounting, and when THEY could drop off the canvas. Brenda called me back on Monday, and surprisingly rude - that it was MY fault the I wasn't there in 2 hours. No discount, and *I* had to go pick up my canvas. I'm sorry. I get small business and sometimes they may need to leave. I told her - all he had to do was leave a note and phone, and I would have been ok with it. I get it that things come up. But no not, no forwarding phone, and I'm left wandering around the lot wondering the the h*** is going on. Completely unprofessional, and then to not offer to deliver the canvas or give me a few bucks off for the SIGNIFICANT hassle they put me through? Nope - shouldn't be in business. I've been in management for a long time, and if my staff handle a situation like this, they wouldn't be employees any more. So I paid much more than other folks are charging, and got screwed doing it. So much for supporting a local small business.

Our experience with Anderson Boat Sales was remarkable. From the initial contact with sales to the…read morefinal delivery to our Marina, the entire process was met with professionalism. Our sales person, Kayla, was incredible. She was enthusiastic, personable, always helpful, and highly knowledgeable. I was provided with video and photo updates and was even included in a facetime call while one of my accessories was being installed. We had in-water training with their amazing crew led by Blake prior to delivery. It was obvious that the entire team genuinely loves what they do and finds fulfillment in bringing joy to their customers. Thank you, Kayla, Danielle, and Dennis, for going above and beyond to make our boat buying journey so very special.

My boat was finally returned the following week. But it gets worse. GM Chris Anderson called me…read more He apologized profusely for his infamously obnoxious uncle, who is "not permitted to talk to customers". But while Chris was out of the office, Uncle Dave was reportedly causing offenses at a record pace. Still, Chris assured me that this would never happen again, that he'd be my only point of contact, that he'd provide his mobile number, and a substantial accommodation to keep me as a customer. All of this so I'd remove my first review, posted last month. I did. Then, naturally, everything Chris promised, never happened. Now a month later, and I haven't even been able to get Chris back on the phone. It gets worse. All of the service items that were supposedly the reason for my repeatedly canceled and delayed delivery appointments -- those likewise never happened. Not a single one of them. They charged me (in fact, they overcharged me by $150), but did absolutely NONE of the work that they promised me was completed before my boat was finally returned. When I was sold this 2024 Tahoe new last year, it was somehow missing a battery. I had to travel to Grand Rapids to pick up a replacement battery. Over the winter, they said that battery was installed; it was not. They said the stereo amp was fixed; it was not. They said the ladder was fixed; it was not. They said the boat was gassed up; it was not. They said it was detailed; it was not. They said the oil was changed; at this point, how could anyone reasonably believe that was done either? It gets worse. Not only was the boat not serviced but, incredibly, it was returned damaged. Whether in storage or on delivery, they bent the front door and front door latch and returned the bimini in pieces. You think they're finally taking care of things like professionals? Naah, I still can't get Chris Anderson or his service department on the phone. I purchased this boat to enjoy a leisurely family experience. With thanks to Anderson, it's been anything but.

This place is great, I'm from out of town and needed a trailer bumper plug. Cris behind the seat…read moreliked it up and said I got you. He came back only a couple minutes later with the part I needed. I asked what I owed him and he said no worries it's on us today. They weren't what I was looking for but the help me out in a pinch. Thanks

Great parts good service, prices and the best the best people in town - Tony rocks ;)read more

Went to get a code scan done. Code scanner broke and had to go to O'Reilly's after. That's not the…read moreissue, the lady saw my work bag which so happens to be a suitcase in the back seat. She had the audacity to ask me if I lived in my car while looking around. What if I did? I felt like the staff was very rude and judgmental to even say or ask that. If you have any issue at all, don't come here because they will judge you for it.

I usually don't get too far into the store to shop around. The staff is quick to assist. I have…read morebeen here a couple times to get wiper blades and antifreeze once or twice. As may be the case with other auto parts stores, they recommend the higher-priced items that may be on sale. Get past the hype and buy what you need, not what they want to sell to you. Overall - another good auto parts store in the area. Miltary discount of 10% offered here.