Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

My husband spoke with the owner Steve and he said he would refund us $350 for the element charge…read morebecause we shouldn't have been charged because the hot water heater did have a 6 year warranty. We have yet to receive any refund and we are out another $700 to replace the hot water heater.

I've been using Sunrise Services for the past few months and overall have been quite satisfied with…read moretheir work. The team is professional, arrives on time, and communicates well throughout the process. What I loved: Punctual and reliable scheduling Fair pricing with no hidden fees Staff was courteous and respectful of my property Quality of work exceeded my expectations Quick response time when I had questions The results speak for themselves - everything was completed to my satisfaction and within the agreed timeframe. I particularly appreciated how they cleaned up thoroughly after finishing the job. While there's always room for small improvements, I would definitely recommend Sunrise Services to friends and family. Will likely use them again for future projects. Thanks for the solid service!

Bernardo dropped what he was doing and did a great job and expeditiously installed a water heater…read morefor us. Great guy!

I called at noon and was told someone could come around 3:00. Jason called early at 1:30 to say he…read morewas headed my way. Respected my floors without traipsing snow/water into the house. Fixed my issue on the first try, quick & efficient. The invoice matched the quote. Would easily call again.

Both Steve and Jason do great work with and even better attitude. Would recommend this company to…read moreanyone needing this service.

Had a leak 6-feet underground at the water meter well connection to the main house supply line…read more Raun and Brady repaired it at a very reasonable cost, which was literally 1/3 the cost estimated by a competitor company! They were professional, personable, and competent. The communication with the office beforehand and with the plumbers during the work was excellent. The estimate was detailed and easy to understand. No surprises during or after the repair. They did an excellent job preventing damage of the lawn during the excavation and repaired it afterwards better than I could have hoped. I would recommend Modern Plumbing to anyone, and they've certainly earned my business for any future needs.

spoke with lady in office today November 24, 2025…read morethey charge $160 per hour from when they leave their shop!!! nope. I won't get ripped off

They replaced my family members water heater quickly and for the lowest quote out of the 3 I…read morereceived. The woman who handled the calls was friendly, and easy to communicate with, especially since I was scheduling from out of town. So far so good on the new water heater- Thank you!

Gotta love this plumbing company! Very reliable & professional !…read more Right on schedule and always fix the problem in a timely matter! The staff and crew are friendly and prices are reasonable. No messes after services..Highly recommend! Thank you for your excellent service!

I called and they came out as soon as they could to look at the job. they gave me a time they could…read moredo the job and a cost and I set it all up. they came out on time did the great job and everything went very well. great crew to work with and I would use them again.

Service was prompt and very professional. We had a new water heater installed within 36 hours of…read morefirst contact. This was very impressive given that the other 2 plumbers I contacted prior to MPC were both booked out 2-3 weeks to even get an appointment to troubleshoot the issue. Obviously a family of 4 can't go for 2 weeks without a warm shower. Thank you, Montana Plumbing Co. Highly recommended!

Mark did an amazing job installing a new air conditioner for us while we were traveling through…read moreMontana on a family vacation! We called ahead and he was ready for us when we arrived. He and his crew were able to remove the broken AC and install the new one quickly! He really saved the trip!

This is an old report but I figure I should share - Really wanted to Love these guys as they're…read morepersonable and probably trying to do a great job but I had them ruin a set of $1000 batteries when they left lights on and my rig was unplugged. I came in the shop and found the batteries at 0%. They said if I didn't want my batteries dead I'd need to get a solar charger. This just didn't make sense since I left the rig in their care for several weeks. At least own the fact that the batteries were nuked!

I've owned/managed rental properties for 45 years and know good service when I see it. Brett is…read moreoutstanding. Prompt & Prepared: He arrived the next day with a truck fully stocked for any job. Highly Skilled: He fixed a tricky tankless water heater leak, replaced a faucet, installed a Frost-Free hydrant, and tuned up my water softener. Professional: Fast, efficient, reasonably priced, and offers easy online invoicing. I highly recommend Brett!

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

The sooner Mark goes out of business the better it will be for the citizens of Libby, MT. and the…read moresurrounding area. I have had one issue after another with Mark personally and with his crew. Mark was very accommodating while giving me a quote, but that all changed after his crew started work. After the duct work finished Mark refused to install the furnace until after all the sheetrock work was done. We had to use space heaters to heat the house. He said he didn't want to get dust in his furnace. While doing work under the house I noticed that the metal boots at the registers were not insulated. It took multiple calls to get him to send someone out to add insulation. Mark also refused to set the thermostat the way I wanted, saying that he would set it the way he wanted. After moving in the furnace didn't seem to be heating one end of the house. I discovered that the insulation on the ducts under the house was coming off and the metal duct was exposed numerous places. I left numerous messages and texts and he never answered. Finally I caught him in his office and he at first refused until Bri got involved and scheduled someone to fix the insulation. It was an half-assed job with many places still not fixed. I had to hire another company to get the insulation fixed. Then the crew installed a 1" filter at the cold air return in the ceiling. The filter would rattle when the furnace came on. I found that they had installed a bracket for a 2" filter. The solution they did was to bend the tabs in the bracket so the filter was in a bind and would not rattle. I asked why they didn't install a 4" filter on top of the furnace. The answer I was told was that the 1" filter had more surface area. After my calculations I found out the 1" filter has about half the surface area of a 4". The air return grill is so flimsy that it sags below the ceiling. Mark has refused to fix the air return. I finally got so frustrated I called another HVAC company for a service call. They found that the thermostat was wired for an outdoor temperature sensor but one was never installed, a $15 part. They also set up the thermostat the way I wanted it. Again, you would be risking thousands of dollars to have Mark's business do your HVAC installation.

I am a disabled senior citizen who chose to retire in Libby. The housing market chased me out of…read morethe Flathead. When I bought my house, one of the first things that I wanted to do was to install a heat pump. My Trane furnace was only 7 years old and when I called Mark Hilyer from Columbia Mountain Mechanical out to give me a bid, I asked him straight up if I could trust him to sell me a good heat pump that would serve me for a long time to come. He said, ' It is a plug and play situation with your furnace and I will fix you up with a good system.' Well, he came out and installed a heat pump and it worked well for that summer but when I went to change the thermostat from summer to winter, the heat pump wouldn't work and it became encased in ice! When I called Mr. Hilyer, he told me that I would have to wait until hunting season was over, even though it was 32 degrees in my house! After 2 weeks, he finally came and you could tell that he was angry, he played around both downstairs with the furnace and outside with the heat pump. He didn't tell me what was wrong with it, he just said, 'It's fixed now.', and left. Every season for the last three years I have had to call this nasty man. This year when the heat pump would not turn on to cooling, he wouldn't return my phone calls and when I finally did talk to him, I asked him what am I supposed to do with this heat pump that will not work? He said something to the effect of, he has been fixing it at his cost and he wasn't going to do it anymore, that I had been a nightmare since the very beginning. Then he told me to buy a new furnace. I called his competition out, Formula Fabrication who, as it turns out installed the furnace in my house. After spending a couple of hours under my house and outside, they broke the news to me that my heat pump is not designed to work with my furnace and it will cost almost $5,000 to get a heat pump that will. I have since learned that Mr. Hilyer had removed all the nameplates from the heat pump because he is not authorized to sell that heat pump. Now I am wondering if he sold me a used heat pump!!!??? How would I know? I thought a small town business would take care of their customers but not this man. Steer clear from this guy, he has no integrity at all.