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    Bricktown Auto Sales

    1.0 (1 review)

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    All American Ford in Point Pleasant - Jamie Valentino #forddealership #ford #fordsales

    All American Ford in Point Pleasant

    (36 reviews)

    After bringing my truck in for routine service. I asked for the service department to check my…read moretransmission for some problems. After telling me he would need it for a couple days to diagnose, I left it for 4 days not hearing anything I called and was told they didn't have time to look at it and needed a few more days. I went to pick it up because I needed my truck back. They said I needed tires and brakes also. I would have had no problem doing that if they just looked at my transmission which is under warranty. I am local and bought many vehicles there when it was the previous dealership. So I bought this truck from All American and this is how you are treated after purchasing. I would recommend not ever going there for service.

    If I could give this place negative zero stars I would! The customer service reps are liars and…read moredon't give a flying hoot for their customers once they take the keys out of your hand. We dropped our RV off for brake service on a Tuesday, and then all communication stopped via text or phone calls. We were told before we handed over the keys that we would have our RV back on Thursday or Friday, and they would call on Wednesday to let us know what they had found. They lied!! When we called on Friday to find out what was going on, we were told not to call; they would call us when they looked at it and have a nice weekend! Still no reply to text on the following Tuesday and when we called on Wednesday, 8 days later, my husband was told the same thing I was told and I quote, "I told your wife that we would call you when we looked at it" and the service guy Matt was not only condescending he was also annoyed that we had called again. We promptly found another place to service our RV and when we went to pick up the RV from this place, All American, all they did was hand my husband the keys, and said nothing! Don't go here, they don't care and think they are the only game in town and can treat their customers as they feel like, VERY POOR SERVICE!

    Bricktown Auto Sales - car_dealers - Updated July 2026

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