I was the best man in a recent wedding and I am not happy about the service the bridal boutique provided. Everything seemed fine during the fittings, and the people there seemed to be polite, but after a catastrophic wedding day they treated the bride with disdain and disrespect. Upon arriving at the church not only was the groom's vest the wrong color (a problem that admittedly should have been caught during fittings) the bride's dress was damaged. When she was putting it on, moments before the wedding, it was clear that a zipper guard and clasp that should have been on the back of the dress were missing, and thus when the dress was attempted to be zipped up, the zipper came right off. All attempts to replace and repair it failed and the bride had to be safety pinned and sewn into the dress, a process which took over an hour. Delays are always expected during weddings, but this was a bit much. When the bride returned to the bridal shop to inquire about the problem, rather then being listened to or soothed, the shop instead insisted it must have been her fault, and talked it her in a disrespectful tone. It's not that even a token refund wasn't offered, or the dress to be repaired, it's that a business would treat customers this way is reprehensible. A simple honest apology for the trouble would have even been a little victory, rather then the attitude and sarcasm that the bride faced. It seems that the moment they have your money any semblance of customer service goes out the window. I advise all those reading this to look elsewhere for a bridal shop, as this one should not be reccomeneded by anyone read more