The service and attention we received from Bridal Couture was so amazing. The experience and quality is definitely better than what I have seen around town. The shop is gorgeous with a huge selection of dresses. If you can get to this shop it's well worth the experience. This place is not over the top in prices can find all levels of affordability. It's worth it!!!! read more

This store doesn't even deserve 1 star. Terrible service- they could care less about their customers. Ordered my gown March'17. Absolutely loved it, but the issues surrounding the way my dress & I were treated were despicable. In September '17 I went into the store to try on the dress, but it was missing the top layer of the organza. The store then had to order a new dress. It came in February '18. I went in to try it on & I said to my mom in awe; "I can't believe how gorgeous this dress is. I don't want to get out of it!!" **To which the consultant replied- w. much attitude-"Well, the store closes in 10 minutes, so you have to."** As a bride, excited to finally try on her dress after 11 months, to feel rushed, unwanted& like a bother, ruined my experience. May '18: fittings(bridesmaids too)- appointment was scheduled& we were on time. Another bride had an appointment hours later but asked if she could just come in now& consultant allowed it- pushing back my appointment. No one apologized-after 30mins of being ignored, we were shoved into the back room because the other bride was in the last actual fitting room. Days before the wedding, I hung up the gown & noticed the dress had weird pulls in the under layer. It looked as though it was sewed together wrong. I texted Lina & she assured me this was normal but after getting photos back from my photographer of my train from my wedding day- it was 100% not normal & my dress & train did not flow the way it was supposed to. I put my wedding gown on& when my MOH went to hook the top of my dress together it FELL off because it was poorly sewn on. THANKFULLY, after 20 minutes of struggling, my Nonna was able to fix it- sewing me into the dress. This incident made us late. I un-bustled my gown post wedding, only to find it full of holes in the organza, from where the bustle was sewn. Holes big enough to put our hands through. *At NO time, did Bridal Couture tell me that there was a chance for the bustle to rip holes in the organza* We called the store multiple times to discuss these matters- Deb (manager) called my mom in August. Deb suggested we send the owners an email w. pictures. Deb admitted that the store was busy with their move during the time of my wedding implying that not enough attention was paid to me or my dress. I was finally able to arrange a time with Lina to bring the dress to the store. We went to the store & Lina didn't show up, ended up needing to reschedule.Lina said that the holes from the bustle are common with organza. I was shocked, because had I known this prior to asking for a bustle, I wouldn't have chosen this option. Lina said she would fix the holes in the gown at no charge in about a month. She claimed that it would not be noticeable, it would just look like the other seams in the dress&that "it will be good enough for your future daughter." After 5 weeks, I messaged Lina asking her the status of the dress. She said it's not finished yet& that it would be done in the next couple weeks. Another month later, I messaged her again. 2 days later, I received a rude voicemail from Lina; stating that it's a courtesy to me that she's having the dress fixed while implying that I am no longer a priority to her because my wedding was finished. November '18: the dress is ruined. The seams they added are all over the place- up&down, side to side& even diagonally & very noticeable. I contacted Lina, she refused to text with me over the matter, told me she would call &never did until I contacted her again& again. Finally spoke& Lina was disrespectful, refused to let me speak, interrupting me. She said my wedding is over& her responsibility is too, which I replied that she shouldn't be finished until she has a happy customer& she said that I will never be satisfied so she doesn't care anymore. She went on about how she's been in business for 20years, never had issues before& refused to do anymore & hung up on me. It's disheartening that I had to go through this emotional distress because of their bad service. I do NOT recommend Bridal Couture. read more

HORRIBLE, HORRIBLE experience. Representative measured me wrong and ordered my dress two sizes too small. When I put it on (I had not gained weight) she said that it would cost $500+ for alterations and did not seem sympathetic. Oh, and she had me take the dress off myself.. I had to go out in the showroom to ASK her to come into the changeroom to help me. I, of course, took it elsewhere to be altered. BAD BAD BAD experience. read more

What an awful experience. Although there is no mention on their social media, the store recently moved locations. Before doing so, they called me and told me I had to come pick up my wedding dress immediately because they were moving and didn't know where to, or if they would be reopened by my wedding date (4 months away). Frantically I had to go pick up my dress and now it's just sitting in my closet. They also called the bridesmaids and gave them about 3 days to come in, pay, and pick up. Even though some were out of town. They handled their move unprofessionally. Not providing brides with any information about what was happening. Now it looks to me they have already reopened, so I'm not sure what their cause for panic was. Either way, after this experience I have heard awful stories from other brides and their experiences. Save yourself the hassle and the headache. Your dress is so important and it's the last thing you need!!!! read more

I had a great experience with bridal couture! Lena was so sweet. She helped me find the perfect dress and to this day, I still love my dress! The customer service was absolutely great and everyone was so nice. I would highly recommend bridal couture! read more

I had a great experience at bridal couture, all thanks to Lyssa. Lyssa was incredibly attentive, and understood my vision perfectly. She asked all the right questions about what I may be looking for in a dress, and made spot on suggestions. She ended up being the one to pull and suggest the dress we've chosen for the big day! You can tell she really cares about her work, and there was no pressure for commitment at all. They have a wonderful selection of styles without going overboard. read more

I loved the atmosphere and how attentive everyone was we had made an appointment and we never felt rushed or anything. I ended up finding the dress and my bridesmaid dress there as well. I would recommend this shop to all my friends and family. They made shopping for the big day stress free and exciting. read more

My experience at Bridal Couture was amazing. When I started browsing for wedding dresses I struggled trying to find "the one" perfect dress. The process of finding a wedding dress took me approximately five months. With every store I went to, I felt the staff was very "pushy" and told me I needed to order my dresses as soon as possible as well as extra length because I am on the tall side. The process than began to stress me out and I gave up on wedding dress shopping in general. My maid of honour told me to go to Bridal Couture in Tecumseh and just try on some dresses and look around. When I stepped into Bridal Couture, I was greeted by a staff member who had the biggest smile on her face and was very approachable. The lady asked about me about my wedding plans, and I felt she really wanted to get to know the details about my wedding. I told her what dress I envisioned myself in and within minutes the staff member was pulling a dress for me to try on. When I put this dress on, I just knew it was my wedding dress. I felt like a princess in this dress. The staff at Bridal Couture made my experience an incredible one. I am so thankful to them for being so knowledgeable and understanding with the stress that comes with preparing for a wedding. I would recommend Bridal Couture to all brides who are shopping for a wedding dress. Thank you again Bridal Couture for making me feel like a princess. read more

I had a really great experience shopping at Bridal Couture. Debbie was so nice and not at all pushy. Very friendly and personable. This was the first store I went to to try on bridal gowns, and I was there for a good 2 hours. I went to tons of different stores after this one, and I must say, my experience here was very good compared to other area stores. I ended up coming back here to purchase my gown. What I absolutely loved about Bridal Couture was that they didn't pressure me to buy, and also didn't pressure me to buy my bridesmaids gowns there. When my bridal dress came in, no one asked about bridesmaids dresses. I also tried on some jewelry, and I brought in a hair piece that I' bought somewhere else. I told Debbie that I saw earrings that I liked somewhere, and she told me, "You know, if those are the ones you like and keep thinking about, you should just go and buy them. Keep checking our stock though because we always get new stuff in." Wow, so nice to even suggest getting what I want even if it meant her store losing a sale. It is BECAUSE of this that I have held off purchasing jewelry because I want to purchase it from such a nice store read more