I really enjoyed my experience at Jenna In White where I said YES to the dress! Gurleen was so incredibly nice and helpful. She listened to what I wanted and found exactly what I was looking for. She spent a lot of time with me to make sure I was happy before saying yes. All the girls working there were very lively and upbeat, making me feel comfortable and excited to be there. I said yes on my first visit so we got $200 off. read more

I was very disappointed in my friends experience here and actually had a poor experience myself here years ago as well. Customer service is really disappointing. read more

Don't tell them you've been dress shopping, they'll immediately change their behavior and do everything to get you out. You're wasting their time now since you didn't choose them as your first stop in dress hunting. I didn't like all the questions about the person I am going to marry, I didn't like being asked over and over why I wanted to be alone during the dress process (I didn't bring my family/friend) and that I would regret not having anyone with me. I was regretting being there at all, not that I was alone (which was my personal choice). The website says customized dresses, yet when I was trying dresses on asking what can be changed (nothing) I asked to see the designers that allow customization. There are non so I asked why does the website say custom dresses, I was now confused. At that point I was told to "go back to your other dress stores" (again, I said I had already started the dress shopping experience) and I was out of there in under 20 minutes. I was shocked and the lack of professionalism. I was confused about info on the website vs reality. I was extremely disappointed- and I drove over 1 hr to get there. I'd say skip if you don't want to be berated, made to feel like a looser and if you want a place that offers more options. read more

Jenna in White was my granddaughter's first choice (and the last) to find the perfect dress for her wedding day. Jenna is so friendly and makes you feel like your wedding day is the most important to not only the bride but to her. She recommends that you try on several different styles to provide options but she has the experience to recognize when the bride finds the gown she has fallen in love with. I highly recommend this business. read more

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Great bridal boutique that should be on everyone's radar! Making an appointment with them was seamless and incredibly easy. My family and I were greeted by incredibly friendly staff who asked me for my visions and provided a wide variety of gowns to choose from. I felt very pampered and listened to during the entire experience. Another huge plus is that this boutique frequently offers discounts on their dresses ($400 off during your first visit) and you are able to bargain a bit for a price within your budget, which not everyone will do! Most dresses here were priced around $2k. The only reason I'm taking off a star is because I felt very pushed to purchase a dress on the spot. I came in 11 months before my wedding and was told that I was already "too late" and that I needed to choose right away. I didn't appreciate the guilt, as it was the first boutique I ever visited and simply needed more time. I didn't end up purchasing my dress here. Overall, a lovely place to visit but I wish they weren't as pushy! read more

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This was a horrible experience for our bride and the entire wedding party. All of her bridesmaids came from out of town/state, both mothers and grandma came to enjoy the day. We were insulted, not allowed to suggest dresses or make comments without being mocked by staff. When the mother of the bride made a comment they pulled a dress that made the bride look like a prostitute at a renaissance fair as a form of mockery. They even yelled at the grandmother. Our bride went home and cried. The staff had an elitist attitude, was rude and unfriendly. read more

BEST EXPERIENCE EVER. I went in to the dress shop not expecting to buy a dress, but to get some ideas. As soon as I walked in Heather was able to look me up and down and relay what kind of style I was going for. I then gave her suggestions for style, color, shape etc. and we began narrowing down different dresses. We tried on dress after dress, and after each dress she was able to take the one thing I loved about a certain dress and implement it into the next until I found one that had everything I was searching for!! Heather made me feel confident and beautiful in each dress I put on. She listened to my wants and did not rush me through my appointment at all. Jenna was also there and super sweet and supportive. Overall I could not have asked for a better experience. Thank you again Heather and Jenna !! :) read more

Jenna In White - Bridal Near Me - Berkley, Michigan

I went to Jenna In White with my mom and friend to try on wedding dresses. Jenna was amazing! She looked at some ideas I sent her before I went in and my venue and pulled some gorgeous gowns. Jenna was enthusiastic throughout and extremely helpful. I ended up finding my dress here thanks to Jenna's help! read more

If I could give 10 stars I would! I got lucky and had Jenna herself and my experience was amazing from the moment we pulled up. A cute little welcome sign definitely makes you feel special so was extremely hopeful. Jenna pulled tons she envisioned from my vision board and we got to trying on. We tried on all shapes and styles to help rule out and I just KNEW when I put the one on. She asked questions to get to know me as a person and not just a sale! She was as big of a hype girl for me as my matron of honor! Even my matron of honor said I'd recommend her and the store to anyone and wish I could go back and rebuy my dress from her so that speaks volumes. I would recommend to anyone and everyone! I cannot wait to get my dress!! Thank you thank you Jenna for making this experience so amazing! read more

Booking an appointment was easy. They have space for two brides and their groups, I was fortunate to have a time without another bride. They were helpful in picking dresses that I had described and even allowed me to text them some inspo pics a few days before. As usual, she pulled one that was a little out of my comfort zone, still within budget, and that was the one I fell in love with and took home same day! They also had recommendations for a wonderful seamstress nearby. The girls at Jenna In White were friendly and helpful. I loved the celebration at the end! Made me feel so confident and it was fun! read more

I had a horrible experience shopping at Jenna in White in Berkley. I worked with Heather, who is the manager of the store, and from beginning to end, the staff was rude and pushy. They were extremely impatient because they wanted to close for the day and made me feel very rushed in my appointment. They insisted that I needed to order my dress as soon as possible because there was not enough production time, even though I was over a year away from my wedding date. I ended up being pushed into purchasing a dress that was in no way what I was looking for. (The dress I was forced into buying ended up coming in 6 months early so the pressure to order definitely feels like a scam.) They dismissed any of my hesitations I made me feel very uncomfortable in my appointment. I am hoping to be able to sell the dress I purchased here and move past this frustrating and stressful experience. I highly recommend wedding dress shopping somewhere else. If you are looking for a bridal shop where the employees will listen to you, make you feel comfortable and help you have an enjoyable experience dress shopping for your perfect dress, this is not the place for you. I definitely would not recommend this store to anyone I know. read more

Would recommend Jenna in White to any bride! This was my second place I looked for my dress and the last place! Heather was amazing to work with and the appointment was very personalized to ensure a fabulous experience and their dresses are gorgeous! They make you feel important and not just another bride that walks through the door. 100% come here to find your dress. You won't regret it! read more

I got married in September 2018. I made an appointment here at Jenna in White, one of the two shops I was able to make an appointment with AND who could accommodate a very tight timeline (about a month from order to delivery date). I had lost about 80lbs in just over 6 months so I had no choice but to wait to buy a dress. Thankfully, Jenna was able to cram me into her schedule one morning opening earlier than usual to accomodate and I was able to buy a dress the same day! The shop itself is very cute, tastefully updated and intimate. I could see it feeling over crowded if I had any more than two friends there with me for feedback and support so keep that in mind if you have a large bridal party - maybe just bring two or three people. Jenna pulled nothing for me other than the dresses she'd be able to have delivered within the tight timeline which was very helpful. There was a good selection of different silhouettes, materials, styles. I chose an unusual, large, heavy lace which is beautiful and it held up well to the prickly and rough volcanic cliff side terrain in Hawaii. I personally wouldn't have thought to even try this style dress if a friend hadn't pulled it for me. The longer I wore it, the more I liked it. All of the staff I delt with on my appointment date and dress pick up were friendly and happy to help and patient. The only thing I was a little surprised by was when I picked up my dress and tried it on. ..it still fit like a paper bag even through it was made to my personal measurements (length, bust, waist, hips). I hadn't anticipated the amount of alterations I'd still need done, primarily in the waist and bum but it all worked out in the end. I had taken it to a local alteration shop at Jenna's recommendation and also with her calling ahead to the shop so they were on the up-and-up regarding my timeline requirements. I think I paid the shop a premium for the expedited service but they were a phenomenal couple to work with as well. I would recommend Jenna in White to a friend. read more

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I got engaged June 2023. I went to Jenna in White July 2023 where I had Renah as my sales associate. She definitely hustles for the commission which is commendable however there were many things that went wrong. For one, I have very specific taste. She told me "try on dresses you wouldn't normally," which to her defense, is fair however I have never ever wanted a strapless dress and that is unfortunately what my dress turned into. I was sold on this idea of this strapless dress adding buttons to have detachable straps (knowing I'd never remove them). I ordered the dress July, being told I was already behind (ladies, I was absolutely not). Come November I go to pick up my dress and there were no sleeves. I believe the owner was in that day and told my mom and I that the straps we were promised were actually a different color, different material and different company than who made my dress and ordering new straps may not be possible but they would "try." Oh important to note Renah was there at that time and wouldn't make eye contact with me or my mom and the store tried saying there were no straps until I pulled up the picture my mom took of me with the stress and straps from a few months prior. Well they did pull through, the straps came in end of January. I went to the alterations place they recommended and long story short since this review isn't about them., they made the straps SNAP on. I lifted my arms up and they just said "just keep your arms down." Well the straps lasted on my wedding day until we were announced husband and wife and my arm went up for the kiss and off snapped the strap. It happened again walking into the reception so I ended up just having a strapless dress and having to continuously pull it up all night. Very unfortunate. Moral of the story and this review is ladies if you know what you want don't let someone else sway you into something you know you would not want to have. read more

I had a wonderful experience shopping with Heather at Jenna in White. She was really knowledgeable and super nice to work with. Dress shopping was out of my comfort zone but she really helped me figure out what I wanted. The dresses were all very high quality as well compared to some other places. I highly recommend going here for your dress. read more

I highly recommend Jenna in white to any bride looking for their special dress. I went in the the mindset of "I'm just going to see if they have something I like" and I ended up with the dress of my dreams within 15 mins or less. Renee was so helpful and knowledgeable with helping me find the perfect fit for my body type and made me feel so so beautiful! read more

BEAUTIFUL thats all im going to put here just go ahead and check it out for yourself. It will be worth it thats for sure

I had a wonderful experience at Jenna In White! I am so happy with the dress I chose. Jenna and her team are amazing at what they do. My family and I had a great time dress shopping. I had plenty of time to try on different dresses, and my mom and sisters had lots of time to take pictures. All the gowns were gorgeous which made it a tough decision! I recommend Jenna In White to any bride looking for a dress. :) read more

I was able to say yes to the dress today thanks to, Heather, at Jenna In White. Going into my first bridal dress experience, I had no idea what my "style" was or what kind of dresses I would even want to try on. Heather was extremely patient, helpful and really helped narrow down what styles I liked. She quickly popped me in and out of dresses so I wouldn't have dress fatigue and helped me understand the "feeling" I needed when narrowing them down. I was the only bride in the shop for about an hour and it really made me feel special and as if they opened the store that day just for me. I highly recommend any future brides to set up an appointment and see the beautiful styles. read more

I literally wish I could give this place zero stars. they refused to even let me attend an appointment with them because my taste was " too unique" and they did not have any dresses to my liking. some examples of dresses I wanted to try on were figure hugging and sparkly or simple and silky, how the hell is that " too unique" for a bridal shop. I ended up finding my dream dress at beloved bridal in Ann Arbor. stay clear of this shop. read more

My family and i had a great experience at jenna in white. You can tell The ladies working here are experienced. I recommend going here to look for a wedding dresd read more

I would just love to express how amazing my experience was at Jenna In White picking out my bridal gown! I worked w/ Courtney and she was so sweet and amazing and very helpful! She was very easy to talk to and understood exactly what I wanted and was looking for! She helped me in and out of dresses and even took pictures w/ my iPhone as well for me so that I could get a better idea of what I'd look like in my dress and in photos. Every person on staff had a mask on and also as soon as me and my guests came in they gave us hand sanitizer to put on and nothing felt rushed! I tried on at least about 5 gowns and didn't feel like I had to rush to select or rush to get out of the dresses either because we weren't on limited time framing. Courtney's suggestions for veils and also what alterations could be made helped soothe my wedding brain. I also met and spoke w/ Jenna and she's amazing they were both really down to Earth and gave honest opinions on how each dress looked that they seen me try on. I also love how flexible the payment options are as well so I didn't feel pressured to purchase everything at once! I did go in knowing I was going to be over budget but it's worth it I've found my dream gown! Thanks to the staff for making me feel so welcomed and being a huge help this is one thing for me to check off my bridal planning checklist and it's the second most important thing to me. I appreciate you ladies so much and will be recommending you to other brides to be that are close to me. read more

I honestly wish I could give Jenna in White 10 stars. I found my dream dress with Heather and she was so sweet and knowledgeable. I also had Jenna and Courtney with me and they were both the kindest people I've ever met. I'm in love with my wedding dress and I can't wait to walk down the aisle in it!! Heather, Jenna, and Courtney made the entire experience amazing and memorable!! read more

Jenna In White is a tiny shop located in Berkley, but they have an amazing collection of dresses and their staff is top notch. All of the ladies working the weekend we shopped were extremely friendly and incredibly knowledgeable, and tried to make the experience special for each bride. We were greeted the moment we walked inside and they took the time to discuss the vision for the wedding and look at photos of dresses the bride loved. Jenna herself was at the shop and went to work selecting dresses while also allowing us to choose what we were drawn to. They had two fitting rooms with curtains that transformed into the viewing area when the curtain was pulled back. This ensured that each bride had several mirrors and a small pedestal to look at her dress and show it off to family and friends, which was absolutely perfect. It also helped to make sure that the sales associates could give personalized attention to both brides instead of struggling with multiple brides like other shops we visited. We tried on dresses here first and then left to go to two other shops. The staff wasn't pushy and never pressured us to buy at their store, and we ended up returning to purchase the first dress our bride tried on. The atmosphere, staff, and dress selection was much better here than at the other two shops, and we were very satisfied with our dress choice. Any bride looking for the perfect dress experience should definitely check out Jenna In White! read more

Jenna In White - Bridal Near Me - Berkley, Michigan

I felt so taken care of at Jenna's! Scheduling my appointment was easy. I requested a time online and was soon contacted to set the official appointment. The shop is intimate and clean. The dressing areas were well set up for me to see every angle, different lighting, and to have dramatic reveals. My stylist was Courtney, who felt like one of my old friends after a few minutes. She was mindful of my budget, my style and my comfort (it's a vulnerable experience having someone help you change clothes)! It was a bonus to have the whole staff (including Jenna, herself) giving support and listening to my feedback on each selection. I tried on a handful of different dresses (they had a great variety of dresses), and they asked good questions to help me make hard decisions. The best part of the whole experience....I found my dress!!!!! read more

I am so thankful to have found Jenna in White and Heather! She made my wedding dress experience perfect. She effortlessly found what I was looking for - when I was not even sure myself. I cannot wait to walk down the aisle in my perfect dress :) read more

I went to Jenna in White because of recommendations from friends, and I was so happy I did. First off, if you give them your budget, they will stick to it. Heather, one of the stylists there, made the experience so much fun and gave me so many options to try. I ended up finding my dream dress thanks to her help :) read more

So let me tell you about Jenna in White. You will not want to go ANYWHERE ELSE. This is the place to go hands down. Jenna is the most lovely person and so helpful. She's honest, encouraging, and so extremely talented. My sister went here for her wedding dress, and now so am I. The experience and atmosphere alone will make you want to come back. As for the dresses, I've never seen more beautiful or higher quality dresses. It's so very clear that the utmost love and care go into each and every one of the dresses she makes. Jenna also makes sure she has dresses for all shapes and sizes. But my dress, it was the very first dress she picked for me. Jenna has this knack for looking at someone, and knowing exactly what will look good on them and compliment their personality. My dress is the most beautiful dress I've ever seen or put on. The prices are also so great, especially for the extremely high quality you get. I was originally planning on wearing my mothers and grandmothers dress, but when that didn't work out, I knew I had to go to Jenna. Not only did she make me feel so much better about not being able to wear that dress, but she made me so happy and excited for my new dress, and made me not miss the other dress so much. Coming here will be the best choice you've ever made (apart from choosing to marry your S.O. ;). Please come give Jenna a chance - you will not regret it. You will be so beyond happy that you chose Jenna in White. read more

Amazing customer service. The team makes you feel at home. The selection is second to none for the price range of dresses that are available. The most beautiful dresses! I tried on so many ! read more

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I had such a great experience at Jenna in White! Heather and Amy are so amazing at what they do. I highly recommend going there, you are sure to find your perfect dress! read more

Had a really great experience with Amy today. She knew what I liked even before I came in! She is very professional and clearly knows what she's doing read more

Jenna In White was the second dress shop that I had gone to and I was immediately blown away by the service I received. Prior to changing my original wedding date (which would only leave a few months to find a dress and have alterations) the owner worked with me over the phone to look up which dresses she could order in time for my wedding and gave me a list to look up to see if the available dresses were my style. I did end up pushing my date back which opened up so many more options once I arrived at the store. My sales person, Renee, was absolutely fabulous. Within minutes of introducing ourselves it felt like we were long time friends. I was so comfortable trying on dresses with her and she knew my style so well that I ended up buying the first dress she had me try on. I was so impressed by the staff and their selection and am thrilled to say that I said "I Do" at Jenna In White! read more

I had such a fantastic experience working with Jenna in White, I worked mainly with Amy but everyone there was fantastic and supportive. I was super super nervous going into it, but they were all extremely friendly and put me at ease right away. They really listened to me, so don't be afraid to speak up and tell them what you do and don't like. They will listen and provide you with options that match what you are describing. I highly recommend booking here, it was the first and last place I looked and I am so so happy and looking forward to seeing my dress when it comes in! read more

We stopped in this afternoon for my cousin's dress shopping (I'm the matron of honor). Heather and the full team at Jenna in White were amazing - they made us feel so welcome and involved, and truly and genuinely wanted to help my cousin find the perfect dress. They asked all of the right questions, took her budget and ideas into account, but also made sure she tried on a few different options, even just to confirm they were ruled out. My cousin ended up buying the dress today, and it was the best experience thanks to the team at Jenna in White! read more

Wedding planning is a beast on its own and this boutique definitely made my wedding planning a lot more easier. My wedding was in April 2019 and I started planning for my wedding in the middle and towards the end of November 2018. I got my dress in the middle of February which gave me plenty of time to get my dress altered. I agree with all of the positive reviews for Jenna in White. I'm a rather picky person in that I typically do not like sales people and her team definitely were not like sales people - they are more like cool friends that you can ask opinions and truthful answers. I have never seen the owner of the store stepping out to work with the customers at the store before and I was so surprised but super happy that Jenna (herself) would be helping me out with finding my wedding dress. I had visited a few wedding boutiques and bridal outlets for wedding dresses in California, Tennessee and Illinois with sales people telling me I wouldn't be able to find a dress that I had in mind. That wasn't the case here. It was even more funnier that I described a specific dress to Jenna on the phone and when I drove over, she already had the dress I was looking for on the mannequin. Even though I kinda knew that the one dress was the one, she brought out a few other dresses that were gorgeous and also was flattering. I just appreciated everything that she did to help me out. Jenna was great in giving me tips and being honest with me on certain ideas that I had thought about the veil and a wedding sash/belt. In the end I'm glad that she was able to consult me into the right directions including the right tailor. I'm so happy that I had gotten my dress from her store. She and her team (on the phone and in person) were absolutely the best! Thank you Jenna in White for the best service! :) read more

I had the best experience at Jenna in White! Erin was my consultant and she was excellent. She was so patient, kind, helpful, and made the whole experience so much fun. She listened to what I was looking for and found my dream dress. When I put it on I knew immediately that it was the perfect dress for me. There were so many beautiful dresses there and they were reasonably priced as well. Highly recommend going to Jenna in White to look for your wedding dress. read more

I knew I was going to have an amazing experience immediately when walking in. I had my appointment time wrong and came in a half hour early. Erin started helping me early and we went past my appointment time! Such personal care and so much information. Erin picked out my dream dress before I even knew what I wanted. I said yes to my dress and would recommend Jenna in White to anyone and everyone! My consultant was so funny and look forward to her crashing my wedding! read more

This was the third wedding dress shop I went to and it absolutely blew me away! I loved this adorable boutique wedding shop! Their dresses were all super high quality, unique, and stunning. My girl Heather was phenomenal! She immediately made me feel like we had been friends my whole life and made the experience super personal and so much fun! She understood my style, personality and vision and made fantastic recommendations to help me find my perfect dress. Truly can not recommend this place enough. There is no where else I would've rather said yes to my dress! read more

For years I have driven past Jenna in White and always admired the dresses in the window. I told myself I would be a bride going into Jenna in White one day when I became a bride to be. My dream came true. This was my first bridal shop to try on dresses for my wedding and it was my last. Heather and Jenna were so nice and helped me find my dream dress. Heather listened to my likes and dislike and found me my perfect dress. I am so in love with my dress and can not wait until I walk down the aisle to my future husband. Thank you Heather for all your help. I will forever recommend Jenna in White to any future bride. read more

I had the best experience at Jenna In White. Heather was so sweet and made me feel so confident in the dress. I can not express how happy I am with my experience and of course my dress. Heather did a great job picking a dress I never thought I would be in. Jenna In White is the place to go! read more