I recently bought my dress from Winnie Couture just last week (July 2025)!…read more Pros: -there are a lot of beautiful dresses there. -They are similar in design but all really lovely. They provide a nice seated area for you and your family/friends to come in and shop with you. -You are allowed to try on a handful of dresses and as you come out to show your people the dress you are on a small elevated platform which helps them see and basque in the beauty. Cons: -No mirrors in the fitting room. They said this is for your benefit, but the problem is they clamp you into the dress and so you are not able to see the back of the dress ever. I wanted to low back dress and was told it was as low as I was wanting, but I never was able to see it. - Disappointed in their lack of integrity, specially Alyssa who was supposed to help me. - Dishonest sales representatives. I get that there is a quota in sales, but for a bride who is excited about dress shopping- we are an easy target to take advantage of when they don't think about the person first and it's all about the sale. -At the Selwyn location, Alyssa Thao was the sales rep who sold me my dress. She essentially upsold me (without my knowledge) into buy shoulder straps by never showing me the complete dress which ALREADY INCLUDED STRAPS! She was extremely dishonest which was a shame since she seemed so nice. When confronting her about it when picking up the dress, the only response was that it was sitting on a table where it was visible to me. And that it was my fault for not noticing it. - I told management of the dishonest sale and they kept brushing past it. They never admitted fault and said they needed to push things up to corporate (you cannot contact them yourself) to return the straps that I never even left the store with. OVERALL: DON'T BUY HERE. Don't let the glowing reviews fool you. Remember it's your big day to go dress shopping, don't let the excitement blind side you to the fact that these people will do whatever they can do to get the dress out of the store as fast as they can... A fully refund was never issued and now I have to go through additional measures to get it back. Throughly disappointed in their lack of integrity.

Even though I did not find my wedding dress here, the experience and service were exceptional. My…read morestylist was very nice and pleasant. She was detail-oriented, listened to what I was looking for, and provided what she thought would align. They have beautiful dresses and a large selection. The entire appointment was held with class. There was no pressure to purchase, no body shaming, and there was a bit of intimacy created by being the only one present during the time. I left with a folder and some of the styles I liked the best. It was truly a great experience.

What a beautiful store and setting!! Came here with my bride to be friend to help her look at…read moredresses. I love that there is easy parking so you don't have to worry or pay for it. I walked in and was amazed at how beautiful everything was. From the lighting to the chairs to the mirrors, it was all so pretty!! My friend tried on a few dresses and was still trying to figure out her style that she was looking for. The co-owner was helping me friend and she couldn't be more delightful. She was super friendly and was very patient with my friend. She didn't pressure or to try something on she didn't like and didn't act like a sales person which is great. My friend tried on a few accessories like veils and belts. She had a hard time selecting because there were so many beautiful pieces. I highly recommend this place!!

The boutique is beautifully done and the supply is fantastic. The thing that sucks is the service…read more Granted- I did come in without an appointment because I'm from out of town. I was in search of a frontal veil, and I saw good things about this boutique and decided to stop in. I wasn't even allowed to look at the veils without having an appointment. They said I needed an " accessories appointment " to even look at the items? They didn't offer to check with anyone to see if they had a few moments to spare to purchase my veil, and I was basically told we have no time for you, find someplace else. Sad and devastated because I really wanted to spend and splurge as an out of towner. Disappointed in the service.

If you're a bride searching for your gown, stop looking and come here first…read more Having a boutique that offers in-house alterations is absolutely key when finding the right dress. I learned this the hard way. I originally bought a gown from another well-known shop, planning to have it tailored to fit me better than the sample I tried on. Once it arrived, I discovered that altering it to suit my body type was nearly impossible. Fast forward to Friday, my wedding was on Tuesday and I walked into New York Bridal with the faint hope of finding a dress that fit off the rack. I was greeted immediately by Joanne, who listened as I explained my situation and how I needed a miracle on my lunch break. Without hesitation, Joanne brought in Sarah, Reality, and Amir, and together they created the most supportive, "all hands on deck" environment I could imagine. They made me feel calm, hopeful, and even excited again. After trying on just three dresses, I found my dream gown, one that fit like a glove with no alterations needed. I'm beyond grateful for their patience, honesty, and teamwork. This experience is something I'll never forget, and I want to save other brides from making the same costly mistake I did. The team here truly knows their dresses and what works for different body types. And if they're not 100% sure, they'll go straight to the seamstress to confirm whether something is possible. That kind of expertise and transparency is what makes this place exceptional. Do yourself a favor. start your dress search at New York Bridal. I wish I would have!

NY Bride & Groom CLT-…read more I had been looking for my dress for a few months. I came across the NY Bride and Groom Bridal and my search ended there!!! After 3 visits to this store (indecisive self), I decided to finally say Yes to the Dress!!!! Each time from the first time I walked into the building it was clean, smiles on faces, everyone eager to help, variety of dresses, veils, tuxes etc, smelled good in there, and everyone was so nice and kind and helpful! I felt at home! Leila was thee best!!! She was knowledgeable, patient, very funny, energetic, helpful, kind and made me feel beautiful in every dress. She did not pressure me, gave me additional ideas, and went the extra mile!!! This was a great and pleasant experience and I recommend this shop to everyone. They also have multiple locations.

From the moment I walked in, the experience felt thoughtful, relaxed, and genuinely special. The…read moreteam truly gets it--they listen, they guide without pushing, and they somehow know exactly what you're picturing even when you can't quite explain it yet. My dress was absolute perfection. I couldn't have dreamed up a more perfect pick for me. And the veil... unreal. The best, most ethereal veil I could've imagined. It completed the whole look in a way that felt timeless and magical without being overdone. Savvy Bride made the entire process joyful and stress-free, and I walked out feeling confident, beautiful, and 100% sure I'd found the one. If you want a dress (and veil!) that feels like you, this is the place. Highly, highly recommend!

I made an appointment for this bridal shop. It was busy, but super cute! Customer service was…read moretop-tier! We were welcomed upon entry, greeted with a beverage offering, and shown to our space, where some selections were already pulled based on information collected setting the appointment. The dressing room was a comfortable space.  The stylist was great. She was very nice and ambitious. She listened to my wants and looked through their large selection to deliver. She even offered to let me browse as well, just in case I saw something that caught my eye. It's a large space with very pretty dresses.  I loved the experience there and left feeling really warm and optimistic. They have a cute rose wall too, which is a great photo opportunity.

Very amazing experience. My group truly enjoyed it and the owner provided good information and…read morerecommendations.

The owners here are absolutely wonderful. I was looking for more of a variety but they definitely…read morecame with a nice selection of dresses and accessories. I would have been a little more comfortable trying the dresses on without someone in the changing room with me but I wasn't completely dismayed as she was very knowledgeable. Loved that they had a sign with my name on it for my appointment, made me feel special upon arriving. The value of the dresses were consistent with regular dress prices and they are able to do an array of customizations. Would recommend giving them a try!

I worked closely with Madison, the owner, to create my custom wedding dress, and I truly had the…read morebest experience at J. Major's Bridal. I can't share photos yet since my wedding isn't until November , but my dress is absolutely incredible. From start to finish, the entire process was amazing. Every girl in the showroom was so bright, energetic, kind, and helpful. You can tell how intentional and thorough they are with every detail and how much they genuinely care about their brides. The quality is incredible, and honestly, the pricing is much more affordable than you would expect based on the quality, the beautiful showroom, and the overall experience. They make luxury feel attainable. The best words to describe this business are intentional, kind, welcoming, high quality, and professional. They made the entire process feel easy, exciting, and stress-free, and I couldn't recommend them more.

An absolute 10/10 experience! J Majors has a wonderful reputation--my sister got her dress here in…read more2018, and after so many of my friends did the same, I knew it was the only place I wanted to look for my wedding dress and veil. The entire team is exceptionally kind and truly goes above and beyond to make you feel like a princess. Walking into my first appointment, I was a bit nervous, but their warm energy immediately put me at ease. One of my favorite parts of the experience was that they ask for your Pinterest board in advance and pull dresses tailored to your style. Every gown was stunning, and the process was seamless and joyful. I cannot recommend them enough to any future bride!

My Mom and I loved our time with Erin and Chloe at Bluebird!…read moreThey were attentive, helpful, informative, and FUN. I'd highly recommend for anyone looking for a wedding dress or mother of the bride dress. They also have a great selection of little white Bridal Event dresses. Thank you Bluebird!

This was the third stop on my dress hunt and the overall customer service was great! My girls and I…read morewere very welcomed when we stopped in for my appointment. Our visit was during the Martina Liana trunk show and the overall selection was amazing. I loved how they have their store set up by dress type and starting from strapless dresses. It made finding dresses very easy. They were also very straightforward and had a great selection at different values. Amanda made the entire visit very fun and the process effortless. They made it a point to check in with me after my visit so it made it very personable. I did not end up buying my dress from here but I'd still recommend this store to any upcoming brides!

I went to Fabulous Frocks last Saturday as the first of four bridal appointments that day. I was…read morewith my mom, who came in for the weekend from out of town, so I was really hoping that we could nail down some options for the dress to ultimately purchase. Fabulous Frocks is a consignment bridal store that carries both bridal and bridesmaid dresses. They sell once-worn and off the rack designer gowns sent in from either designers or other local boutiques. Because of their concept, they're able to offer great quality dresses at discounted prices. I worked with Amanda that day and she was very helpful. After trying on a few dresses, she pulled a few more after noting the elements that I liked. With each dress, she pointed out the details of the dress, including any imperfections, and helped me picture what it would look like bustled, etc. which all helped me make my decision. I ended up finding the one - it was the first one I tried and kept going back to :) - and cancelled the rest of my day so I could spend it doing other fun things with my mom. I had a great experience at Fabulous Frocks and would recommend anyone in the bridal market to take a look here before making their final decision.

I absolutely loved Fabulous Frocks. The weekend I went wedding dress shopping I visited 4 other…read morestores. Faboulous Frocks was the 3rd store we visited, and I ended up coming back the same day to purchase the dress I tried on. I was not sure what to expect, since it looked like it was a consignment bridal shop. The name "consignment" did not do it justice, because every dress I tried on was gorgeous. I was also able to order the dress I tried on brand new (I had the option to buy the one off the rack, but since I am getting married in October I did not feel pressured to take that one home right away.) Amanda and her team are amazing, and I think in the end their customer service is what made me select them over some of the other dresses I had in mind.

Out of the way little shop that has a nice select of all sizes - many plus sizes that most stores…read moredon't carry. Some beautiful dresses at higher sizes too. My daughter is shopping for a prom dress & Ellie was very pleasant & helpful. I noticed there were even little girl pageant dresses here. I definitely recommend this place.

This is the best place to find the perfect prom gown. They have a huge selection to choose from…read more My daughter has purchased three prom gowns from Ellies. We love this place!

Heather Batts and this store took me for the wildest, most frustrating ride. They "ordered my…read moredress" and promised a May delivery and to reach out by April 2023. Come end of May, still no communication. I had to call, text, and email for several weeks until I finally received a response. She promised my dress was ready and we set a date for my first try-on. I arrived at the location and she looked at me like I was crazy and asked that I leave. She claimed we never set an appointment and that she hasn't looked through the boxes yet to see if my dress arrived. She told me she'd call me back by EOD to set a new time. She did the same runaround - never called, never texted. I had to try again for weeks to get ahold of her. Finally, we talked and set a new date to pickup my dress. The day comes around and she said she couldn't get a flight back to Charlotte and was back home in Nashville. We set a new date - yet again - and she stands me up AGAIN. Claims her "store was broken into and she was too emotional to stay and needed to reschedule." Her store is on the second floor with a locked elevator bank?? Now it has been 3 different times she has stood me up. We scheduled yet another appointment and she - AGAIN - stands me up saying she got into a car accident. A few days later she drops off my dress to my alterations store with a promise to refund me (unfortunately, I paid in cash). I have followed up with her for the refund since July and still nothing. Every time I text her she gives me yet another lie as to why she can't refund me just yet (paypal is down, her credit machine isn't working, etc.). This is the most horrible store and person on earth. Buying your dress is supposed to be one of the best experiences while wedding planning and she made it the most stressful.

Heather bought a wedding dress from my wife, the issue is, she never paid her for it. The price was…read moreagreed for $1,852.00. The dress was shipped, and the payment canceled after and Heather is refusing to answer any attempts of communication to collect payment. We are getting law enforcement involved this week. Many people seem to have horror stories of this place, I would stay FAR far away, as they seem to do nothing but make peoples lives feel like horror movies. Heather is unethical and will hopefully be in prison soon.