WOW! Michelle lives up to the hype, this kind and knowledgeable lady just helped me free of charge, and solved a huge problem for me! She's honest, smart, kind, detail-oriented, and thoughtful too! Definitely recommend her! So glad I found her! read more

I have been running medical businesses for over 30 years, and I can say without hesitation that this is the best billing company I have ever worked with. The revenue cycle is the shortest- I have ever experienced-fast, efficient and incredibly reliable. I recently began managing a new group and without their expertise and dedication, we quite literally wouldn't be in business today. They stepped in and corrected years of billing errors left by previous services, and the difference has been nothing short of transformational. Their team is knowledgeable, responsive, and truly invested in our success. I can't recommend them enough. read more

Michelle and the team at Bridge Billing were great to work with. They helped with the credentialing process, which saved me tons of time and headaches! They gave me updates on the process in a timely manner, and were available to answer any questions I might have. Definitely a service worth investing in! read more

Michelle and her company, Bridge Billing Services, have been just wonderful to work with. I highly recommend her if you are looking for an insurance biller for your medical practice. She runs a top notch, well-organized company/team that is highly considered and well run in all aspects. She helped my acupuncture practice become credentialed with many major insurances. During that process, her team sent me timely updates about each application every few weeks. I find her online system for claims and insurance verification very intuitive and easy to use. If I have a new patient that requires a quick turnaround for verification, she can verify their insurance within about 24-48 hours so I can feel relaxed about billing their insurance from the first visit I have also received very timely payments for the claims she has processed. Michelle is very hard working, honest, and does her very best to ensure her clients are satisfied customers. This kind of old school approach toward personalized client care is rare in today's world. My colleagues are now signing up with her and she makes insurance billing easy - so we can focus on being on great providers to our patients. read more

A big thank you to Michelle! she and her team (specifically Sarah in Credentialling) have made opening up an imaging center 100x easier! Michelle is an amazing Biller/coder and is very knowledgeable in what she does! She goes above and beyond. I had a million questions and she answered them with grace and patients. Sarah in Credentialling is fantastic!! she updated up regularly and answered all of questions. She is very quick with replying to e-mails and phone calls. You never feel like you are in the dark while working with Bridge Billing. Thank you Ladies again! read more

Just have to reiterate how great this team is! They've helped me with so many insurance issues that I honestly would have pulled my hair out if I had to take care of it on my own. They saved me so much time and got me so much owed money that the insurance companies were trying to not pay me. They are beyond worth it to have them on your side! read more

Michelle has been amazing! I have worked with a few different billers, but not one has been as responsive, helpful as well as kind as she has. Her and her team are SO HELPFUL and thorough. She has been consistent, and has worked dilligently to retrieve old claims that have been neglected by insurance companies and my former biller. I am SO relieved to have found her services! It's great to have someone that will take care of the insurance billing aspect of my practice so that I can focus on my practice. With other billers I would have to pressure them to take care of things for me, or do too much of the work myself. What a relief to have found her! read more

Michelle and her staff have been great at assisting my Optometry office with our billing using our new EHR system. Very responsive to our questions and concerns. Highly recommend if you need to outsource your medical billing. read more

Michelle is the so wonderful and so engaged in what she does love it !! I have already referred my fellow colleague to her :) I will always keep her in my mind for any future help thanks Michelle appreciate every moment of they way read more

Had a wonderful experience with this company. Personalized attention and billing recommendations to meet your specific practice type. I appreciated that she took me on as a small starter business. A lot of the other billing companies I interviewed would not accept me as a client due to my practice size. read more

If I could give her 10 stars I would. Michelle has been an absolute dream to work with. She did more in three days than another service did in three weeks. I am already credentialed on three of my four big insurances since I started working with her. She is helping to move my new business forward and her fees are more than reasonable. If you want somebody who is always accessible, knowledgeable, and helpful, reach out to Michelle. You will not regret it! read more

Michelle with Bridge Billing Services has done an awesome job getting my small practice credentialed on major medical panels. She's very efficient, consistent with following up, and gave us regular daily updates. I'm so glad I hired her company as opposed to trying to do it myself. In the past I have contacted other billing services and felt pushed aside and brushed off for bigger accounts. I'm a small operation and felt valued by this company-questions were always responded to in a prompt manner with thorough answers. Michelle has also been amazing with communicating with my staff and guiding them Along the way and that is very important for our business. We are new to medical billing and whe an issue arises they know they can shoot Michelle an email or pick up the phone. Not only is Michelle our medical biller, but she has also very much served a valuable practice consultant on many of our office affairs. read more

When my chiropractic office decided to get rid of our previous billing service, our billings were an absolute nightmare! Months hadn't been billed or checked and we decided to work with Michelle and Bridge Billing and it was the best decision we ever made! Her team got us months of unpaid services billed and she is on top of everything! I would email her random questions throughout the day and she would take care if it by the end of the day! She helped get me contracted with all the insurance companies and get everything sorted out. This company has completely saved my office. Highly recommend this amazing group. You won't have to worry at all about any billing services! Amazing! And super nice and helpful always! read more

Michelle and her team have been an absolute pleasure to work with. She has been very responsive to us and our patients and has been patient with us during all the challenges and ups and down we have experienced in our practice since the pandemic. She has helped us clean up our AR and and gotten our billing back on track. Our last billing team left us in a pickle so she swooped in, cleaned up this massive mess and got things straight again. If you have an opportunity to work with Michelle, please jump on the chance. She has a knack for medical billing and I frankly don't meet people with her work ethic nearly enough. read more

Michelle is a wonderful person to work with, always accessible and quick to respond to emails. She has learned our software and taken it upon her self to go above and beyond in order to meet our unique needs. I recommend her to all Chiropractic offices :) read more

Michelle is by far the best biller I have worked with! She is very detailed in work and is on top of following up on claims that are pending. She has taken care of our account (small chiropractic office) for 2 years and our A/R has been outstanding! She sure has cleaned up our A/R and we couldn't be more happy with her service! We definitely recommend Michelle for any medical practice that is looking for a biller that is good in communication, follow up on claims, and detailed in her work! read more

I have known the owner, Michelle Butler for over 10 years. She is enthusiastic, energetic, and above all honest. In hiring Bridge Billing, you know your getting top notch service. She is a certified coder with over 10 years of professional billing experience, In these uncertain times regarding health care and declining revenue, Bridge Billing will ease the way to ensure you get the maximum reimbursement on your claims. I would not hesitate to hire this company! Liz Marcoux read more

Michelle is very good at her job and very professional to work with. She has done everything she can to make my transition from another biller as smooth as possible . I am very happy with my choice of a new billing service. read more

Bridge Billing Services  is an excellent company. Letting them manage my  billing department allowed the doctors  to concentrate on patient care and me as manager to concentrate on HR and Patient care. Bridge billing services  stays on top of everything and always lets us know when there are insurance changes we need to be aware of. Michelle and her staff have shown us how to bill appropriate codes and how to make sure we are following the endless rules set up by insurance companies. We are alerted to possible billing issues and changes in the billing guidelines and have a seamless exchange of information. They make sure that  billing is done on a timely and rapid manner with little need for follow-up on our end. They automatically follow up on denied claims. They know how to get claims paid and how to deal with insurance companies. I have been very happy with Bridge Billing Services. They are very professional and provide personalized service. Having an excellent billing company makes a big difference in your bottom line. Your office will run smoother and be more efficient with them. They  offer consultation services if you just want to see how your Billing department is going. They helped us with credentialing and setting up EDI, ERA and EFT. read more

I used Bridge Billing Services to get my practice onto Humana insurance as an in network optometrist. This endeavor has been driving my biller to insanity and took over a year to get anywhere with Humana. Michelle (owner) accomplished it in just little over a month. So glad I was able to get this piece of the pie accomplished before the end of 2018. Her tenacity and professionalism got me on panel and I am so grateful. Will be using her services again in the near future. read more