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    Verizon

    2.6 (56 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 week ago

    Services - Verizon

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    10/03/2018:  Verizon~WTH!  HEY-I didn't authorize your Corporation sharing my cellphone number with THIS EGREGIOUS, UNWANTED ALERT-STOP!!!!
    Shirley M. F.

    10/12/2018: I bought an iPhone 7 Plus waterproof, black/clear cellphone case due to the previous Otterbox case developed a hole via the "Home" button; I'm satisfied with the product but, I'm absolutely dissatisfied, no~mortified with the Verizon Placerville Employees poking fun at Nathan, a fellow Verizon Employee who works across the street from the Folsom CA's Palladio. Never have I heard such egregious, derogatory quips regarding a fellow employee expectorating from a few, uncouth employees who are employed by the same corporation, i.e., diarrhea from their tonsils! I realize I bought two cellphones from Nathan while the Placerville employees didn't receive their "commissions" from my cellphone purchases; however, it's too bad for the Placerville Verizon location: My reasons are clear-should mechanical issues arise with my cellphones, I'm more than happy driving to Folsom having Nathan competently address and succinctly rectify in an awesome, timely manner my cellphone issues. Trust is faith and vice versa: Any employee making insulting remarks towards another employee merely demonstrates their sullen inferiority. Step up your customer service 1000%; otherwise, your "Peter Principle" will lead you receiving your pink slip. Advice and grade given from thirty-five years management experience: Microphone **dropped.**

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    1 month ago

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    Verizon S.

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    6 months ago

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    Verizon S.

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    5 months ago

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    4 months ago

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    11 months ago

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    1 year ago

    Had to take care of some business when I was up at my mom's house. This location was efficient and friendly. Highly recommend.

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    10 months ago

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    3 years ago

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    8 years ago

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    Verizon Customer Service

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    3 years ago

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    6 years ago

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    7 years ago

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    Verizon Customer Service

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    13 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    We were provided with great information, the staff was knowledgeable, professional and very helpful, One that stood out was Cindy.

    Mentioned in 3 reviews

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    Verify this business for free

    People searched for Mobile Phones 127 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    (27 reviews)

    $$

    Came in to this store to preorder a new iPhone. The guy in the store had no idea what he was doing…read more Thankfully his coworker was there and she was on top of it. It took 30min for me to preorder the phone. A few weeks later the phone comes in. I go to pick it up. The same incompetent guy was there. He was assisting two other customers that needed a lot of help. I get that they were there before me. I waited patiently and then he got around to help me. He proceeded to think I wanted to pay my bill when I told him I preordered multiple times. I told him twice it will be payed with autopay tomorrow. Then he goes in the back room cussing. Comes out and walks right past me and continues to help the other customers. 15 min later he comes to me again. I explained that I got a text and a phone call that the phone came in. He says it never came in. I told him it could be under dads name. Sure enough, it magically appears. So i got to the store at 6:30 and they close at 7. So now it's 7:20 and he says it will take 3 hours to activate it because the main center closed at 7 and I can come back tomorrow. All he had to do was listen and find the phone, activate it, and let me pay for it. Should take like 15 min tops. I am about to go say to return it because if this guy gets commission it rather throw my money away. Terrible experience and wouldn't recommend this place to my worst enemy. Customer service is f#*#%#* horrendous

    BEWARE! Not a corporate store. They can't help you with anything and will force you to go to a…read morecorporate store after wasting your time. They also charge $40 MORE than Verizon for activation. They explained that "we aren't Verizon, we're Victra, so we have to charge those fees to stay in business." That may be true, but from a consumer standpoint they appear to be dba Verizon, there is no third party branding on the outside of the store. I don't want to do business somewhere that starts off trying to be someone they aren't, but then claims "yeah, we're actually some other company" while trying to charge you extra fees and avoid taking returns. Do yourself a favor and go to a real Verizon store from the beginning, you'll ends up there anyway...

    Verizon - mobilephones - Updated May 2026

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