Dear Engelberg-Kristy Animal Hospital!…read more I visited your clinic yesterday with my puppy Teddy because I noticed yellow discharge and wanted to prevent more serious problems. I showed the doctor a photo of two small yellow spots. Teddy was happy - playful, eating and drinking well, and as hyperactive as ever, he didn't seem sick, I just brought him in for a checkup. The doctor took his temperature and said he had a fever. I had to ask for the exact number because he refused to give me one, which turned out to be 102.8. Since my English is very limited, I called my son to help clarify the situation. He spoke to the doctor four times. The doctor also said that Teddy was dehydrated and needed an x-ray to check his stomach. He immediately gave me a quote of $620, which I accepted. He said it would only take 15 minutes. I started to get really worried when they brought Teddy back 30 minutes later, then an hour later, then an hour and a half later. I have no idea what they did to him during that time. He had a tiny muzzle on his little carrier - Teddy is very small - so I don't understand why that was necessary. When I got him back an hour and a half later, he was shaking, wouldn't let us touch him, and we were in that situation for two days. They told me to feed him sparingly and put him on a diet, but after we got home he got worse. He kept falling over, his eyes were really inflamed, and instead of coughing, he seemed to be gasping for air. The estimate didn't include his fever, his weight, or any explanation for why the procedure took 90 minutes instead of 15. We didn't get anything for the itching either. I can't see any reason for what they did to him, and I'm completely devastated. There is no sign of the Teddy I knew yesterday morning. None of the above diagnoses were actually treated. If he was dehydrated, what was done to help him? How was the fever treated? I explained to you that he was scratching and chewing his claws, paws, and entire body intensely. However, we received no meaningful help, no diagnosis, and no basic advice on how to relieve the itching. Last night, we desperately called several clinics to find someone to care for Teddy, as he was feeling extremely unwell. In the end, the original estimate was increased by another $100. Now I have a $740 bill and my puppy has been mistreated, I am almost depressed - and of course, completely devastated. I am very upset and respectfully ask that you answer all my questions. We are deeply concerned and disappointed by the lack of guidance, especially given the severity of yesterday's symptoms. I would like my money back, we simply did not receive treatment. Sincerely, Maria Daru On November 6, 2025, we were at the appointment. I sent the above letter, but I have not received a reply. Teddy has completely changed--he is afraid of everything, we cannot touch him, we cannot hold him. I do not know what was done to him during the promised 15 minutes that instead lasted an hour and a half, and afterwards we had to take him to another hospital so that he would not suffocate! I would like to read your response, and along with it see nearly $800 credited back to my account, since we received nothing for this amount of money. He is still itching, and the doctor Marianne Willis VMD only said it might be an allergy. If an X-ray was truly performed, she only said there might be something there! This is all we learned for such an astronomical sum. I sincerely hope you understand my complaint and that I will not need to take further steps, as my little "baby" has become completely different since visiting your clinic. Once again, thank you if you read this and resolve the problem you have caused.

I edit my previous post. Once I posted of my dissatisfaction with Engelberg-Kristy Animal Hospital,…read morethe vet called me to listen to my complaints. That was appreciated. The follow-up visit with my dog went well, and all seems well. I appreciated the practice's response to my complaints. It's seems like a good practice, and I think my dog is in good hands going forward.

Brand new to this office, but the staff was incredibly welcoming to my dog and me. Dr. Claire is…read morevery knowledgeable, comfortable to be around, and pharaoh.

This hospital was recommended to me by my coworker as I was looking for a new vet. The staff are…read morevery easy to talk to, and the process for getting my pets situated as new clients was very easy. The hospital is very clean and professional. On the day of my appointment, one of my cats got extremely carsick. The techs and doctor helped me clean her up and put pee pads in her carrier in case it happened on the way home. During the appointment, th doctor was extremely kind and knowledgeable, and helped me make informed decisions about preventative care for my pets. I got a phone call soon after with bloodwork results, and the doctor seemed just as happy as I was that my cat was in good health. I also called today to make sure my idiot chihuahua, who ate two reese's cups, would be ok; I got a response from the doctor immediately that she would be fine. Needless to say, I highly recommend this place and am glad I made the switch.

I've taken my dog here twice, both times it has been a positive experience. The vet and the…read moreassistant are knowledgeable and provide good explanations. The clinic is off a main road, has a parking lot and is easy to aceess. They have a waiting room but make you wait outside until you are ready to be seen. Overall, a veterinarian I would recommend.

I truly appreciate every member of the Ash Creek staff. From front desk, techs, to doctors - every…read moresingle person there is aces. They took such good care of my pup for 12 years. They helped me more than they know. Highly recommend.

found him late and sadly he retired and animal hospital closed. He was great with my two bunnies…read moreand wish he was still there.. not many good choices in this area for bunnies.

I can't say enough about Dr. Pieper and the entire staff at Barnum Animal Hospital. He is a modern…read moreday Dr. Dolittle and so knowledgeable. He is now seeing both my dog and my parrot and when I say he "knows" animals--wow. Reasonable prices, conservative treatments and easy to get appointments. He literally has saved my bird with the simplest of solutions. Oh, he's Avian certified too. So thankful to have found him!

CVC has been our vet for many years. The staff are very nice and they treat Sadie, our 6 year old…read moreGolden, with such Kindness. They have implemented procedures for the pandemic that keep everyone safe and Sadie is always happy to go in even without us. The expenses associated with having a pet can sometimes be a lot and we wish it could be less but we don't want to skimp on her care. They are great.

Great care team and friendly clean facilities. My only issue is the insane pricing, definitely one…read moreof the most expensive vets I've ever been to, and that includes some crazy ones in LA!

My dog was recently neutered and it was such a great experience to just have a vet that put my mind…read moreat ease! My dog is on day two and is doing great!! Also the ladies in front are awesome, friendly and take great care of your pet!! Also their pricing is very good!! Five stars from us!!

My mom has brought our beagle in 4 times in the past month. Once to the emergency because she was…read morebreathing heavily. The dog is overweight. I would surmise that she was having a panic attack along with her false pregnancy which the vet also stated. Fine. They got the false pregnancy part right. My problem is this: The dog is itchy. Before they advise my mom to switch the dog food or try something less processed, or even change her shampoo and the soap used for her bedding etc, they inject her a bunch of times and prescribed her medication to eat with her food. --forever?! The dog is 4. They didn't investigate the cause of her itching at all. I feel like especially when you have elderly dog owners, there's some level of trust that you put in a veterinarian especially when dealing with dogs who are pre-disposed to certain things like allergies and weight gain. I took this dog to my home, to give her a little more attention and figure out why she was acting so sick, and within a week I stopped all her "anti allergy" medication, changed her food to a bland diet, found these giant tufts of fur missing, brought her to MY vet in New Haven, and found out she had a crazy infection from her scratching and biting at an old bug bite. I have antibiotics for 10 days, Antiseptic spray to clean up the area, a cone so she leaves the infected area alone, sample bland diets, flea and tick meds that I'll be giving her after this infection clears up, healthier treat samples, her nails are clipped and they squeezed out her abdomen which had gathered some liquid and was making her uncomfy. I have to bring her in to a follow up on 7 days so the vet can make sure That I am doing what I'm supposed to be doing to ensure she heals properly. In one visit. All of this in one visit. 250 bucks later. My mom has spent over 200 dollars each visit to this shitty ass vet office and I am APPALLED at their lack of attention to detail. If this was the result of a tick bite, or some other deadly insect my moms dog would have DIED and my mom would still be out over 600 Dollars for them to laugh and say, yea beagles get itchy. I don't think there is ANY excuse for a vet to miss this. Especially if I noticed within a week of observing her while working and doing a million other things. Chunks of fur gone, and NO ONE noticed ? Disgusting .

Excellent veterinarian and assistant. Very knowledgeable…read morecaring and upfront with procedures and cost. Very reasonably priced Quick appointments Definitely recommend

DO NOT EVER GO HERE!!!!!!!! They killed my poor baby back in May. They told me she just needed ONE…read moretooth out and decided WITHOUT PERMISSION to take out 10 teeth. She was 15 years old with cancer and before we even decided on taking out the one tooth, we asked him if she needed to be put down, that would be better. We didn't want her to suffer more. But instead he wanted to make money off my elderly mom. He took advantage of the situation. She trusted this POS vet because it was an emergency. My baby went into surgery and went straight into a coma for "2 days" (we don't really know because when i called to check i didn't get an update for these 2 days and when i called the guy told me i had no business calling) the vet and his assistant are beyond rude and only steal money from you. This POS dare charged my mom for the extra teeth and 2 days of "in care and then hit us "oh and she passed, what do you want to do with her". HEARTLESS!!!!!!! My baby girl was so spoiled and to have her die in the hands of this evil vet. He didn't even call to tell us to say she was in bad shape or anything. My baby died in pain, alone and scared. Do not trust this place with your baby. I still cry about it. No one should have this done to them and then get charged for something we didn't ask for.

The best vet around! Dr Piper will be missed. My cat would purr in gratitude after a visit with…read morehim. Sorry to see it close.

It was great but sadly it has closed ...we miss Drs Piper and Wong....they were wonderful…read moreveterinarians

Aristokatz is my main care provider for all three of my kitties. They treat them so well. You can…read moretell they actually care if your cat gets better and all the ladies are so sweet. I always recommend this vet.

Dr. Katz is a hand-wringer and says "I don't know why..." all the time. They charge you for any…read moretest they can think of. My cat was forgotten in the back room when they were supposed to be taking blood. They don't call in prescriptions and they won't re-fill unless you go in and take more tests for more money. I'm so tired of having my pocket picked.