First and last time trying out Trendy Nail. Normally don't leave Yelp reviews, but my mother and I had such a negative experience here. We had a reservation for gel manis and regular pedis last Saturday (April 2nd). Red flag #1: When we arrived, the nail technician (who turned out to be named Ana) did not greet/welcome us to the salon. Instead, she took a minute or so to acknowledge us and stared confusingly. Red flag #2: Ana told us that she thought the pair of women who arrived together before us was our reservation. Turns out, they double booked us with another pair. There were only 2 employees there when we arrived (who were both attending to the other customers), so we sat down in the waiting area. Red flag #3: After 10 minutes of sitting, I asked her if we should come back later in the day. She replied, "No, I will do your manicures quickly. It's quick." Once Ana finished with a customer, she called me over to start my mani. Red flag #4: She didn't clean the chair/hand rest after the other customer got up. She didn't change her gloves, either. I showed her a photo of the French manicure I was looking to get, and within less than 10 minutes (no joke), she finished my "manicure". My mother was up next, and she again finished her "manicure" within 10 minutes. Needless to say, both of our nails were done poorly, and we had to ask her to fix things, ie clean them better, remove skin from around the cuticle. A few of my nails looked like a 1-week-out mani with gaps between where the polish started and the edge of my nail where the cuticle is. I had to ask her to fill those gaps with polish. Ana also did my pedi. The polish job was so bad (streaks, areas with less polish than others) that I walked over to the nail rack after she put the nail polish away and re-painted another coat on my nails. Where was she while I did this? She sat down on a pedicure chair on her phone for 15+ minutes. Not sure why she rushed through my pedi when she had no other customer to get to after me. My mother had her pedi done by a different employee, who did a really nice job and was very thorough cleaning the nails. Her pedi session lasted twice as long as mine. To top this all off, Ana charged us an extra $10 EACH for the French manicure ombre design she did on our nails. When I asked her why she didn't tell us upfront that this would be an extra $10 charge, she snapped back that we should have known. This woman started arguing with me in front of the other customers. I had told her when she started doing my nails that we had never been there before. The professional and courteous thing to do is to make your customers aware of additional costs before rending services, especially first-timers. She should have been completely clear from the start that the French manicure ombre design would cost extra. We paid $37 each for our 10-minute, terrible "manicures". Poor customer service, poor attitude, poor manicure skills. I would not recommend this place. Save your time, money, and disappointment. Go elsewhere. Photos are of our gel manis 3 days later on April 5th. Already chipping and looking dirty around the cuticles. read more