You never see the veterinarian, the older lady in the front is quick to be rude. if you're unhappy…read morewith anything shes easily set off. It's wild when all you want is a copy of the exams preformed on my dogs. The owner never apologized nothing. in fact I was met with, everyone wants the service but dont wanna pay. I'm confused I just want a copy of the records sr .. Very odd clinic . Terrible. only thing good is they get you in quick that should have been a red flag guess that's on me! Also young girl in the exam room was a sweet . Other than that your days are numbered if you go!

I saw the bad reviews of this place and wanted to give them the benefit of the doubt, partly…read morebecause they were the only vet in town that could get my cat in asap. To begin: when I was initially making the appointment, whoever I was speaking to gave me a cost estimate of what my visit would be, but I ended up paying triple the amount. I was only going in for an examination and a singular test to confirm/deny my suspicion of what was wrong with my cat (even if I only ended up paying for just that, the cost was still double what she said). They ended up prescribing him a bunch of meds based off a previous diagnosis, which I can understand the precaution, but keep in mind there were no definitive test results yet and out of fear for my cat's wellbeing I went along with what they were saying despite what my gut was telling me, because who am I to question the experts? For one, one of the antibiotics given was explicitly for skin infections; my cat had GI issues, so I am not sure why that was even given, but again, I am not an expert. On top of that though, the amount of that medicine given to me was less than the amount prescribed, so I ran out before I was supposed to. I didn't even bother asking for more to complete the regimen because when I finally got the test results (three days after they said it would be ready!!!) all the medicine my cat was already taking was ineffective and I had to get a whole new prescription. Prior to this, every day throughout the week I would call and ask about the results and I was told something different every day-- it would be the next day at the latest, or no one was there to read the results, or the lab had messed up and needed to rerun the test. All of this hassle for a whole week just for my cat to get diagnosed with a tapeworm. I then inquired if the new prescription was truly necessary compared to dewormer from the petstore, and whoever I was on the phone with said they did not know and No One was in the office who would know that answer. Seems ridiculous that not a single person in a veterinarian office could answer that simple question. I ended up purchasing a cheaper alternative with the same active ingredient in the one they were going to prescribe. This is not even mentioning the body language and tone discrepancies I encountered with some of the front desk people. I am not one to ever write reviews like this because I know that sometimes people are just not having a good day, but in my experience this past week, it seemed consistent that this vet office is just not the best option to go to in Huntsville.

I am more than disappointed in this clinic. A few months back I had taken my cat here due to her…read morefalling lethargic and refusing to eat. The vet, although I can't remember her name, had suggested we do a blood test to try and find the cause. After doing the blood test, they ensured me they would get in contact with me as soon as the results came in. About 3 days later I received a call from the vet tech telling me the results had come in, but that the vet was on vacation. I was given a general summary of the tests, they believed my cat had Feline Herpies. I asked where we go from here, and the vet tech assured me I would get a call Monday when the vet was back for the next steps. Monday came and I never got a call. My cat was getting worse. Refusing to eat, despite following directions the vet had given me. I called and the receptionhist was beyond rude, giving me attitiude for not knowing the name of the vet. After figuring it out, the receptionist told me the vet was on break, and that she would call me after. I never got a call. Mind you, all of this is happening during finals for college, so as you can imagine I was more than stressed. After never receiving a call Monday, I called again the next day, telling them my cat was getting worse and that we needed help. Once again, I was told the vet was out and unavailable to talk to me. After getting fed up, my grandmother called them and demanded they talk to me. ONLY THEN did the vet call me back and talk about medication options for my cat. I relayed to her on the phone that my cat was much worse than before and asked what we needed to do. The vet prescribed me a medicine that helps with appetite, mind you, the food had to be eaten, and my cat, was not eating. Due to the lack of help and assistance from this clinic, I ended up having to take my cat to an emergency clinic, where they stated she had gone into liver failure, and both her lungs and heart were filled with fluid. We showed them the tests from this vet, and even they stated that based on the results, this could have been prevented had steps of been taken sooner. We ended up having to put my cat down due to her mass amounts if suffering. Once again, this could have been prevented had the vet of actually taken her time to talk to me and help me. I would not recommend this place to anyone. They don't take the time to listen to your needs, nor help you.

I don't even know where to begin other than we have absolutely fell in love with this Vet! Our dog…read moreMax broke his leg one night unexpectedly and we're newly weds in our 20s and we're VERY short budget. Dr Steve and Brittany took care of our baby better than we could imagine. I've worked in Vets for the past 6 years and has not been able to find a vet that's either going to scam you with prices or give unnecessary treatment. It's been a long 8 weeks with our boy and we couldn't have gotten through it without them! Between all of the medications, 2 surgeries and so many X-rays I've lost count, our credit & bank accounts aren't crying because of dr Steve & brit! Thank y'all for being such blessings to our family!

They are all great, very patient and kind. I love that they go over the plans for your pet with the…read morecost before treatment.

The staff is always very friendly and listens to your questions, no matter what they may be…read more Dr. Chan is wonderful. She is very thorough when examining your pet, and while going over diagnosis, etc with you.

My dog was sprayed by a skunk and her eye started turning white. Lakeway got me in immediately…read moreand knew what I was coming in for when I got there. I did not have to repeat myself to the front desk, tech and then the vet like I have at other offices. I got to stay with the dog at all times when they examined her and they explained what they were doing every step. Then they told me what we needed to treat it and followed up the next day to make sure she was doing okay. I really liked that they examine and did the blood draw in the room instead of whisking the dog away out of my sight. Highly recommended Dr. Hartford and Dr. Schwab. (and they are both horse lovers).

My dog had a small procedure done and then he had to go back for a follow-up visit. Since they…read morecharge a 3% fee for using your credit card, I wanted to bring cash. When I called to ask them how much the charge would be for the follow up visit, they told me they couldn't tell me. I asked them if it was going to be due today and they said yes. So they want me to go in for a follow-up visit and pay today but they can't tell me how much it will be. It seems they would be able to give me an estimate (base rate plus extra if they need to do anything additional), but that wasn't offered.

I took my sick kitty Luna in, and y'all fixed her up, despite her being less than happy at this…read morevisit. She is doing much better.

Every visit we have made to Wags 2 Whiskers has been exceptional. The staff and the doctor all go…read moreabove and beyond to care for our pet.

I took my shih tzu into the clinic this week. I didn't know what to expect on my first visit to the…read moreclinic. But the apprehension dissolved when I received a warm and friendly welcome by the receptionists. The entire team showed compassion and respect to my dear EllaBelle. I highly recommend Townwell Veterinary clinic for their excellent, professional and highly affordable care.

Huntsville Pet Clinic was great! Got an appointment quickly and easily, check-in was great and the…read moreVet Tech and Vet were very kind and gentle with my 20 year old cat!!! They diagnosed and treated his issues right away!

We can't say enough about Dr. Duvall and the entire staff at Huntsville Pet Clinic. They're kind,…read morecompassionate and over the top patient. When our two older dogs died within months of each other after we became new residents in Huntsville and new customers to HPC, they treated us and our pets with dignity, respect and a level of thoughtful consideration that I thought didn't exist any more. We can't say thank you enough.

An incredibly compassionate and dedicated veterinarian with a welcoming and kind staff. When my…read moreBirdie was at Animal Hospital of Montgomery County, Dr. Romero treated her like she was his own dog. The quality of care and attention to her case spoke volumes. I never doubted that he and the staff were doing all that they could to keep her comfortable. Throughout the week, we were kept very informed with any changes in her condition. Birdie was truly loved and cared for at this animal hospital by Dr. Romero and his staff. A review simply doesn't do it justice.

This clinic is terrific. They truly do care about your pet. I recently received a call from my…read moreelderly neighbors. Their dog, who was the love of their life, was having strokes. I called Animal Hospital of Montgomery at 5:50pm and even thought this was not their vet, Dr Simon and his staff waited for us to bring Daisy in and assisted this couple in saying good-bye to their sweet dog. Wonderful and caring staff all around.