Been working with Property Management Toronto for a few years now, having them manage multiple…read moreproperties for me. Over the years they have been very responsive to all my questions and helped guide me through some of the changes that arise with dealing with tenants and the ever changing Toronto real estate market. Their client portal makes it easy to see and understand what is happening with my properties and add peace of mind on the accounting as side. Highly recommend this property management company for anyone in Toronto or the GTA!

I had an absolutely horrible time renting an apartment unit from Property Management Toronto. I…read morewould strongly recommend against renting a place from 'Property Management Toronto' on the basis of their lack of communication and coordination, their lack of proper service and the general state of the apartment unit at the time of move in. Detailed review follows. I was all set to move in to my new place managed by Property Management Toronto and they sent me an email on how to pick up the keys on the first day of tenancy. Except, the details were wrong. When I went to their office to pick up the keys as mentioned in the email, they told me that the keys were at the apartment concierge. (The apartment concierge mentioned here is not under Property Management Toronto and they're a separate entity). I wasn't told anything about this beforehand. Anyway, I asked for the phone number I should call in case I ran into any trouble picking up the keys and was given one. Then I packed my stuff up from the temporary place I was staying and drove to the apartment at around 12PM. I was all ready to move it, except there was no one at the concierge. I tried calling the number they gave me but the only human person that I could reach was the maintenance staff. Granted this was on a holiday, but I specifically asked for a phone number that I could call in case I run into some trouble picking up the keys. Long story short, no one from the concierge came till 4PM and that's when I picked up the keys. I had to pay a fine for overextending my Zipcar usage, the perishables I had brought with me perished and I missed a meeting I had to attend. At least, I didn't have to spend the night at a hotel. The complete lack of communication and co-ordination is baffling. Now, as for the apartment unit itself, which is a pretty upscale condo.... It didn't look like it was professionally cleaned when I moved in. There are leftover objects from the previous tenant (toilet brushes, garbage bins, vacuum cleaners, patio furniture, gardening soil, etc). There is a brooding pigeon nest in one of the balconies with some aggressive pigeons guarding it. The washer/dryer unit isn't clean and has lint/hair all over. The microwave/vent unit has its vent filters missing and the inside of the vents are proper dirty. The sinks in the bathroom have visible hair on top. And the walls and doors have large Sharpie scribbles and stains in multiple locations. Since they didn't even professionally clean before I moved in, I seriously doubt if they even considered repainting the unit. I mailed them two days ago about these issues and the only email I got from them was to sign a form declaring that I've received the keys along with a single line " 'I'm sorry to hear that " about my ordeal. I don't even know if they'll address these issues or even a subset of these issues. I've rented so many apartments in the past in North America and my experience has only been excellent till this. No miscommunications on key transfers and the units have always been clean and empty at the time of move in. This is the first time I'm seeing such poor communication and lackadaisical service. It doesn't look like they even did an inspection of the place after the previous tenants moved out, let alone clean or repaint it. I WOULD STRONGLY RECOMMEND AGAINST RENTING FROM PROPERTY MANAGEMENT TORONTO.

As a new Canadian, Sabine at Buttonwood made our home search a pleasant experience…read more Sabine is very knowledgeable and more importantly listened to what we are looking for and quickly found us a place at an affordable price. Highly recommend Buttonwood!!!

My family and I lived at a Buttonwood property in Toronto for two years. The unit was in such great…read morecondition upon our move in date and required little to no calls to property management. However, when there was a need, Sabine was very attentive and constantly made herself available. If I were to return to Canada, I would seek out Buttonwood Properties without hesitation.

i had a great experience with Deanera. I dreaded the hassle of getting repairs done, first when my…read morestove broke down and second when my roof started leaking. But Wendy made everything so easy. From the moment I called, she was incredibly helpful. I had a quick response, and the issues were addressed in no time. I really appreciate the transparency throughout the process; I always knew what was happening and what to expect. Most importantly, the quality of their work is outstanding - my stove is working perfectly, and my roof is fixed. Will definitely use them again, if need arises

From the owner: At Deanera Group Inc., we specialize in comprehensive property management solutions designed to…read moremake ownership effortless and profitable. From single-family homes to multi-unit investments, our team handles everything—tenant placement, maintenance coordination, rent collection, inspections, and more—with precision, transparency, and care. What sets us apart is the convenience of a multi-service business hub under one roof. Alongside our core property management services, we offer licensed contractor work, appliance repair, recruiting support, and even web design and branding—ideal for real estate professionals, investors, and business owners alike. With over 18 years of combined industry experience and a personalized, hands-on approach, we deliver smart, scalable solutions that save you time, reduce stress, and protect your bottom line. Locally owned and operated, Deanera Group is your go-to partner for property performance and beyond.

They did not provide background verification check and credit report for the prospective tenants…read morebefore signing documents on my behalf. Do not respond to emails.

Terrible company. They will keep any monies you put towards an application even if you never sign a…read morelease. In person the leasing agent said I would have to put $500 towards "last months rent" when sending the application and promised it was refundable. Then after I was approved, I declined to sign a lease, asked for my funds back and after weeks of being ignored by email was finally told it's not refundable. No where did I sign anywhere to agree to a non refundable deposit. No where did I sign a lease. Deceptive practices and terrible customer service. Weeks of runaround and ignored emails.

This company stole my money…read more In Toronto, you pay your first and last month rent up front. On the last month, they notified me that rent will still be pulled "accidentally" as they didn't cancel it in time, but not to worry, they will send a check out right away. Well, on the date they stated it would be deposited, it wasn't deposited. I waited a few days in good faith then called in. No answer. They wouldn't answer my calls. I had to call with a 3rd party number they didn't know, Mark answered. I said hi, its me ______. What happened? He said oh sorry, it will actually go next week. Well, it was never deposited. They don't answer my calls, or my emails. They just stole a months rent. I have filed with RT and other agencies and I will be suing in small claims court Ontario to get my money back. Don't trust this company.

Perhaps this is an unfair review as I haven't had any direct dealings with DASH, but I was calling…read morearound on behalf of a foreign client who needs a property manager for a condo that she's closing on. (Due to the not-so-great online reviews, DASH wasn't on my initial list of places to call, BUT I called them anyway after a property manager friend from Vancouver suggested them. She hasn't been in the GTA for a few years, soo...I still called myself to chat with someone.) After following some prompts on their phone line, I found out that I couldn't even leave a voicemail!!! It said that their voicemail service was not "initiated". Ok, being a service and time-sensitive industry at that, it's really a poor sign if a potential client is unable to reach anyone! So hence my poor review. If I had left a voicemail and someone had called me back, there wouldn't be a need for this review. However, seeing how I was unable to speak to a live agent of the company, left a super bad impression of the company. Needless to say, I cannot refer this company based on being unable to reach anyone!

They help me rent out my downtown rental unit in 3 weeks. Very professional people and software.read more

From the owner: Property Management with an Risk Management approachread more

the only thing they are interested in is money. At 123 Charlton the building is compiled of mostly…read moreseniors and disabled folks and the management that Drake property has hired are BULLIES! If you want privacy FORGET IT. The management comes knocking on your door without any prior notice to come in. your water is off half the time and until you turn the tap you have no idea when it will be back, in the winter no heat in a heat included in rent building, now it's May and the heat is in FULL BLAST! They are terrorizing the long term tenants to kick them out to Raise the RENT for NEW TENANTS‼. HELP US PLEASE

As a tenant in one of their buildings we have been dealing with bed bugs for over 8 months with no…read moresolution. Each time they come and do treatment they give us little to no heads up and they only do partial work so the problem is never solved. It is a terrible property management company that does not help the tenants whatsoever.

MTCC 1230 JUNE 2022…read more PPM publish an emergency procedure but when you need it the process does not exist. I had a late night flood (suite upstairs water tank burst) and my many phone calls to PPM were useless. The answering service said I would need to wait for the day time staff. For 7 hours I watched and listened to the water pouring in. Making every hour a more expensive flood situation. The after flood service from PPM was just as bad: Everyday I asked PPM to come to see me to cover next steps and they finally came 6 days later. The humidity readings behind my bathroom tiling was relative value: 999 Wet. I was displaced for weeks. There was no assistance given to the mess I was in. The recovery work was unsupervised with substandard contractors, equally rude responses and absolutely no customer care. MTCC 1230 Owner 23 years

Stay Away!!!! I have been meaning to leave this review for…read moreabout a year and a half. I fired this company because I felt like I spent too much time managing my property management company. One PPM rep was constantly late or a no-show with tons of excuses. There was only one employee of PPM that I trusted and when she quit, I told the founder/CEO they had 3 months to prove to me they weren't the disaster they appeared to be prior to that one trust-worthy person. He made lots of promises to me but in the end my tenants were soooo displeased with the service/lack of service and attention they got from PPM. To punctuate this terrible experience, PPM claimed they lost all my unit keys (they magically became un-lost when I showed up at their office), and they kept my tenant's security deposits claiming I owed them money for a repair they could not provide me with an invoice to substantiate. Subsequently, they stopped communicating with me altogether. Oh, I failed to mention I had a horribly, scream-y argument with PPM on the phone trying to settle some issues prior to this. Have you ever spoken with someone who just yells over you when you try to talk? Fun stuff. lol. I would prefer to deal with Canada Revenue Agency everyday than the headache this company gave me...if that helps explain anything.