This place is so gross it smells like pee air freshener please never take your loved one here in…read morethere rooms have no bathroom and no washing station this place is a depressing and disgusting do not take your love ones here if you want them to live

These people are angels. Our mom (age 89) had a stroke in early November, 2019. She spent a week in…read morethe hospital and then transferred here for rehab. Subsequently, we found our she had fairly advanced terminal cancer. The level of care and kindness shown by the entire staff (thanks, Kelly, Nedra, Michael) really touched our hearts. It's not the fanciest place I've seen, but the kindness, love and level of care mean that your loved one will be well taken care of. Our mom ended up in hospice, and eventually passed away in January, 2020. Throughout her suffering and our grief, the staff was kind, supportive and always helpful. They took most excellent care of her, both physically and emotionally. Thanks to all of you.

As a Spouse of a patient, my first experience was that I was subjected to negative sexist remarks…read moreby the staff. The other time I accompanied my spouse to an appointment, another staff person exhibited rudeness and discourtesy. My spouse is still seeing this place for help, however, I will not enter the business again. These staff people may help my spouse with their treatments However, I will not enter the business again!

In May2022, I was referred to the Silver Lake office. I had to make several calls just to find out…read moretheir location (apparently, there are many in our county) It seems no one could figure out which office I was coming to because of a severe understaffing issue. So, after at least 3 phone calls, the date for my first appointment was mixed up and I missed it. Finally, I get an appointment and there is no one in their office to take my insurance info. Why I even bothered after this point is beyond me! 1st appointment for an evaluation was fine. I thought maybe I had misjudged the place. 2nd appointment was unsatisfactory. The PT told me that they were terribly understaffed and she looked like she was ready to cry. After that visit, I decided to go to the trouble (and the new wait time) of getting a new referral for a different rehab place. So now, a month later, I get a bill for "services" totaling over $400. Services? For what? I would suggest you find a different PT office, if you are looking for help. Summit on 19th Ave, Silver Lake area may have been a great office 6 months ago but in my experience, it was a huge waste of time. I WILL be disputing this bill!!

I was a patient there after tearing my hamstring off the bone. While the building was old, the…read morestaff caring for me was AMAZING! One of the CNAs even stayed after her shift, without pay, to care for me when i needed a little extra TLC. The nurses all were caring, competent, and genuinely interested in my well being. The rehab staff were also knowledgeable and kind. The building May be old but the staff ROCKS!

The care at this facility is horrible!! There is no communication or coordination of care. The…read morefood is unidentifiable most of the time, and served at unsafe temperatures. Little to no choice in selecting meals. Medication errors. Shower smells like urine. Short staffed and late night assistance is almost nonexistent. Response time for help was in excess of 2 hours frequently. This place needs to be closed down.

Update: Loved one released today. New facility wanted to look at records and Mtn View had NOT…read morefurnished the records to the new facility. The new team finally got records noted and called us about: "Resistance to care". This notation was never updated from his stroke on 3/30 - he was admitted at Mtn. View in mid April - no updates in 45 days on this chart mention. Yes, he had resistance to care - that was the case for about a week to 10 days after his stroke on 3/30. Mtn View kept this on his chart after 45 days of admittance with Zero updates, thus we had to explain to the new provider. The new place thinks he may be resisting care! A Disjointed facility with some exception such as the Speech Therapist, excellent. At Mtn View we get two opinions from two staff members and another opinion from another 3rd staff member. No cohesive uniformed rolled up decisions - poor weekly communication if any. Mtn View should look at Fields or other upgraded local facilities vs. it's unappealing worn out shoe with no laces appearance. They told us they have a broken down medical bus and it might not make it to the physician's appointment but they would be sure he would get there the next day as Mtn View had scheduled the appt weeks prior. Then they canceled his appointment a few hours later without notifying his family and rescheduled for another week out. His physician was displeased with their empowered decisions and texted us: "I'm not aware of a facility bing able to cancel medical appointments for patients at their facilities. That seems like a huge liability on their end" - quoted verbatim directly from his physician. The in house personnel who made this decision and I have a recorded conversation starts with the letter "M" I will leave her name out at this at this point. Now, one other upside (the reason for two stars) is one of his medical conditions did improve which means proper in house medical care. However, on the whole, we would advise RUN, don't Walk.

Absolutely horrible place!!! If you have a loved one here or are thinking of bringing them here…read moredon't!! The staff is only here for a paycheck they are rude to patients and tell them to use the call button and when they do staff MAKES them wait for more then 20 minutes before helping them. I went to visit a family member a few times and i heard people calling and yelling for help and none of the staff would help or even come to check and make sure they were okay. They left patients sitting in their own pee and poop for almost an hour while they stood around the nurse station just talking. People's clothes go missing and when it's brought up nothing is done to help find and return the missing clothes when if they have the name and room number on the clothes!! Absolutely will NEVER bring a family member here again it's such a horrible place for people who need the help and need to be here. I wish I could give 0 stars.

This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

Found it interesting they stated Mandatory Masking when we entered. After putting on our masks, we…read morewalked over to the US Department and hardly anyone was wearing masks, including providers. I didn't mind wearing the mask since I just got over Covid, and was able to come out of my cave, but it was confusing.

The nurses and drs here are doing a great job and very much under pressure. I know the economy…read moredictated a lot of monies for expenses. This is not my first rodeo with dietary. The do not LISTEN it's her way or the highway. She does not understand some stents have guidelines also.ive been requesting times to meet with her and she showed b up once.i told her my trays as well as others are b thrown in GARBAGE bc its not correct and she wont listen. I'm b here over 25 days and Finally got a fresh fruit which btw my family brought me. my family has b been bringing me protein drinks bc they only have one brand. Their menu is repeated over and over and today i finally got a meat at breakfast and NO im not on special diet. I told her foods i prefer and doesn't matter 4 out of 5 trays are same chicken but dunked in what they call a fancy name but its the same 1/2 chicken breast smashed into something where the name is supposed to make you feel full. always diced pears or peaches always out of can with plenty of syrup.

My father visited the Providence Everett ER on 2/19/26 and 2/20/26. Both visits left A LOT to be…read moredesired. During the 2/19/26 visit, no one even bothered to enter the visit into MyChart. I had no idea what was going on. Your Emergency Room goes out of its way NOT to talk to patient families. I am my father's Power of Attorney because of his severe dementia. On 2/19/26, I called three times to speak to a member of my dad's care team. I FINALLY got to speak to someone and found out Dad had already been discharged back to memory care. Why isn't your Emergency Department involving the POA in the patient's care? On 2/20/26 my father returned to the ER because his wound was bleeding way too much, he was not himself, strong personality changes, pain in ribs and profound facial swelling. I called the Emergency Department and on the third try finally spoke to someone who said they would add a note to Dad's chart to call me. No one ever called and I did see the note to call me in MyChart. As I mentioned, I am Dad's Power of Attorney and his dementia prevents him from being able to articulate what is wrong. I live in North Carolina. If I could be at his bedside, I would be. Another two hours passed and nothing. After my 7th call, I finally speak to a guy at the nursing desk who tells me my Dad's nurse "has her hands really full right now" and could he take my number. I gave him my name and number and told him that as Dad's Power of Attorney I needed to speak to his care team to explain why he was brought back and what we hoped would come of the visit. I told the guy helping the nurse that Dad had such a personality change in 12 hours and an oozing head wound that it was worth further investigation. The nurse at my Dad's memory care facility believed he had a concussion. Dad's aide believed he had a concussion. After I spoke with them about changes in Dad's behavior, as I too was thinking he could have a concussion. Not one nurse or doctor ever took the time to call me to discuss my father or why we wanted him looked at again. I checked MyChart and not a single test was run on my father on 2/20/26, the reason staff wrote that Dad was brought to the ER was incorrect. Basically, my father sat there, no testing was done, and he was returned to memory care without a single person at Providence contacting me about my father TWO DAYS IN A ROW!!! It seems illegal that the Power of Attorney is not contacted when care is administered to a person that has no idea why he is there. On a personal level, I am also my father's daughter. Is it the policy of Providence to keep family out of the loop when caring for patients? My father's memory care facility called me to tell me my dad was released and was being transported back to his room at memory care. SO, obviously the phones at Providence DO work if they can call the memory care facility but not the daughter/POA. I can't articulate how angry I am that I was excluded from my father's care. Memory care informed me that the ER removed the staples in Dad's head (he fell on 2/13/26) that the ER told him on 2/19/26 weren't ready to be removed yet. Information about the readiness for Dad's staples to be removed was in the After Visit Summary from 2/19/26. This tells me your nurses and physicians do not read chart notes. To conclude, my father was brought back on 2/20/26 for concerns he might have a concussion, but staff wrote down that the visit was about a bandage and removed staples that were not ready to come out and never spoke to me. Your facility told more to Dad's memory care facility than I ever heard. Staff never contacted me during either visit. I intend to escalate this complaint.

Their staff is kind, understanding, and accommodating during a time that can be very difficult for…read morepeople to physically and emotionally navigate through. They understand the pertinent and pressing issues that can overwhelm people after an injury, and they are skilled at helping mitigate and remove those barriers to healing. I can always rely on them to be timely and keep open communication with me as a vocational counselor, and I always know they will provide clear and concise information to help me move my claims forward.

From the owner: We have provided return-to-work services for over 35 years and are one of the most experienced pain…read moreprograms in the State of Washington. We are caring, compassionate and passionate about working with injured workers.

I was hurting pretty bad and came to Dr. Keezer in an emergency situation and Kristina helped get…read moreme in right away. It's been a couple weeks of going now and I'm feeling much better already. My back is not easy to maneuver and Dr, Keezer figured it out right away. I'm glad I found them.

Dr. Keezer is the first Chiropractor to actually address the cause of my shorter leg, rather than…read morejust continue to adjust it. I'm a new patient, as I just moved to the area & am impressed so far. My appts are not quick/in-and-out. Dr. Keezer takes his time & even allows you time to rest on an ice pack and or heat after your adjustments.

I am so lucky to have found Dr Dilday! I really do leave every adjustment feeling a million times…read morebetter. he really takes the time to be thorough, I never feel rushed! He is very knowledgeable and is great with education on stretching and exercise, individualized to what I can or cannot do physically. plus he's so patient and kind when I have to bring my young boys who usually take over his office yet always walk away with a piece of candy.... highly recommend Everett chiropractic center!

I came to see Dr. Dilday for an injured back and hip, which left me in great pain and walking…read morehunched over. I felt improvement the first day I saw him, and after the third visit, full range of motion and comfort were restored. I did not need to take the steroid injection for pain management that my pain doctor prescribed me. I appreciate his personable nature, that he is a man of integrity, and he is not pushy about extensive treatment. Will definitely see him again as the need arises.

Lisa truly cares and is a steady voice going thru a big transition with great advise given. I…read morehighly recommend her.

Dr. Lisa is one of the most amazing human beings I have ever met. I don't know what I would have…read moredone without her. From our very first meeting she was 100% invested in helping me and knowing me, was so caring and kind, and never allowed me to give up hope!