this business is top notch. All the employees are professional and friendly. on my personal…read morephysical therapy journey I have previously had other PTs, but I have see. remarkable results and progress throughout my treatment and I directly attribute it to their methodology. 5 stars all the way!

My Therapist Jon is a 5 Star! Unfortunately, my reduction in my overall rating for this facility…read moreis due to: #1. Receiving bills for my copay when my payment was actually paid upon arrival and PRIOR to my treatment by the Therapist - this happened not just once but MULTIPLE times. #2. Several phone call messages left requesting return calls for setting appointments/request for Manager to call me were not returned timely, or not ever returned at all. This also happened several times. The first time resulted in a significant delay with my treatment getting started which threatened to impact the determination my Physician would need to make if surgery would be required. Again, my Therapist was excellent. The business operation side needs improvement.

My Mom was a patient there for 3 weeks! She suffers from Parkinson's Disease. The staff treated…read moreher like family. Her OT Kevin especially made her feel better when she was feeling low! The PT and the Nursing staff were top notch and gave our family and my Mom the additional tools we need to give her a better quality of life and to keep her Mobile! I want send them a heartfelt, Thank you! You guys are hero's to us!!!

Initial one hour appt for occupational therapy and did not go well. Thirty-five minutes for…read morequestions and forms; 20 minutes left for therapy, with much of that time spent tweaking and critiquing missus' wheelchair; final 5 minutes for the therapist to say she was not a good candidate for OT. Disappointed to say the least.

so far very unhappy with this clinic. I went to Martinsburg Institute for 10 years and had earned…read moremonthly take homes, so i only had to go in once a month. No dirty urines, always 100% compliant and basically flawless history. Anyways, in 2019 i transferred to Crossroads, which allowed me to transfer in with my monthly take homes right away. Then this year i had to move to ARS for insurance reasons. Initially they said it could be a month and i had to do 4 groups to get my take homes. I thought that was a bit much but still, i did that and then after i did that, they change what they said and now say oh it has to be at least 90 days to get takehomes. Despite tranferring my records and showing no reason. Its not just that they wont give me my takehomes, but the way theyve handled it and keep changing the requirements. I wouldnt have switched if i had thought i couldnt bring my takehomes. So anyone thinking about joining from another clinic, beware. I gave it 2 stars cuz i actually really like the nurses. And my counselor is a nice lady.

As a former employee, I can tell you that they are strictly interested in the money and being able…read moreto charge for services. The current supervisor has a private practice in the side, and rest assured that is her main concern. Do not expect support from HR or any leadership. Yes, I was let go and am resentful, which also means I have no fear of telling the truth. Not only do caseloads exceed legal standards, they pressure counselors to produce quantity and not quality work.

My GOOGLE reveiw for that HORRIBLE place Evergreen Rehab.. STAY AWAY FROM THIS PLACE…read more My 81-year-old mother was admitted to Evergreen Rehabilitation after suffering a broken hip. We arrived at 11:00 a.m., and the condition of the facility was immediately concerning. The room was poorly maintained, the TV did not work, the sheets and pillowcases were rough, and the overall environment felt unwelcoming. After just one night, I received a 6:00 a.m. call from my mother, crying and begging to come home. She told me that she rang her call bell multiple times for help using the restroom, yet no one responded. As a result, she was forced to lie in urine throughout the night. When staff finally entered her room, they were irritated and dismissive rather than compassionate. I addressed these concerns with the daytime staff and made it clear that my mother had an advocate looking out for her. Instead of improving her care, the staff seemed to retaliate. That very night, she was again mistreated. The next morning, at 6:30 a.m., my mother called me again--this time trying to plan her "escape" because she was so desperate to leave. After speaking with a friend who is the General Manager of a Home Healthcare company, he made one call and secured her a bed at Lake Manassas Rehabilitation. The difference between the two facilities was night and day. When I arrived to move my mother, Evergreen staff initially claimed she could not leave for three days. I insisted she was leaving that day. At 2:30 p.m., they handed me a release form, which I signed. Immediately afterward, they informed me they were no longer responsible for her--even though she was not scheduled to depart until 5:15 p.m. I spoke with the manager and firmly instructed them to void the form and continue caring for my mother until her transfer. Evergreen felt cold, neglected, and utterly disorganized--more like a graveyard than a rehabilitation center. I have never witnessed such substandard care in my life. They know exactly who I am, because from the moment my mother arrived, I made it clear that she would not be ignored. I strongly advise others: Do not bring your loved ones to this facility. Ever. I am so grateful to GOD that my mom was moved within 48 hours!!!

I would have a different review each day of the week, I think. The bottom line is that the…read moreexperience depends on who is on staff any particular day/shift. My mother was there for 20 days, and in that time she had staff members completely ignore her--as in she asked for a diaper change and the staff member shrugged and left and she waited several more hours before someone helped her. She also had staff members who did everything they could do to make her comfortable, such as comb her hair, help her brush her teeth, stop to chat. The night shift was particularly helpful and compassionate. Her room was dirty, as in dirty discarded gloves that sat on the floor next to the bed for days at a time and an incredibly dirty bathroom and toilet. I was also very unhappy with the total lack of communication from the directors/managers. They did not include anyone, including my mom, in her treatment plan, nor did they alert me, her guardian, when she had any medical issues that needed to be treated. Thankfully she was cognitively fine and could tell me what was going on so I could THEN contact management to find out what was going on. So, if you or your loved one ends up there, ADVOCATE, COMMUNICATE, BE VOCAL. They do not initiate contact, but they will respond to some extent.

I started dry needling last week. I already fill a release of pressure in my neck. I have made…read moreappointments to go back for the next 6 to 8 weeks and I will continue to go back. The staff was amazing. Bob was comforting.

These are the things that are important to me and it's why I would highly recommend this therapy…read morelocation: 1- there are 4 therapist plus sometime PT Student in training would help the patients. Without enough staff, it's hard to make appointments that fits anyone's schedule. With this much help, plus their open hours begins at 7/8am-7p, I am able to efficiently make 2-3 appt schedule weekly and get to finish my therapy session in 1.5 months! So happy 2- the amount of space and the tools that they have is essential for efficient recovery. This place have 5 very long tables to lay on, plus clean sheet with pillows, 5 leg workout machine, 2 bikes, and many exercise balls/dumbbells/ stretch bands , 2 private patient rooms, a lot of space in order for all the 5 PT staff to help 5 patients at a time. 3- we can't forget how important (Riley) front desk secretary is when processing appointments and insurance and politely greeting everyone! She was so easy to get along and always answer the phone quickly. 4- if I get hurt again, I will come back here again and again. They helped me recover my foot injury 2 years ago and now my lower back and UI ARE getting amazing help from Dr.Barber and Student-Chloe. THANK YOU

I've sought treatment for foot and back issues on two separate occasions over several years and I…read morecan't be happier with the service I've received here. The facility is neat, clean and well organized. The therapists are very knowledgeable and will work closely with a patient to make sure the therapy is paced properly and progress can be made incrementally. My therapist was Alan Holbock, a very well educated therapist who is not only professional and focused, but very personable as well, which makes it easier to discuss and amend therapies, if necessary. Angie Halstead, who I've gotten treatment from in the past, is just as great. In all, I wholeheartedly recommend Select Physical Therapy. Five stars well earned!

From the owner: Experience the power of physical therapy with Select Physical Therapy. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

Everyone is so nice and helpful. I have no pain tolerance whatsoever and they never get annoyed. I…read morelike coming here.

I feel very grateful for the opportunity that place provides me. All the staff are kind and caring…read more They contribute alot to my recovery and allow me to become better. This staff has gone above and beyond for me. I would urge anyone who is still struggling with addiction to get some information on how they can help.