I've never seen Dr. Byrd, but my husband and I have both been regular patients of Jill Defibaugh…read morefor several years. The staff seems competent and professional and I've never had a bad experience. They may not be as abundantly welcoming and friendly as other offices I've been in, but I'd attribute that to them simply being busy. However, we absolutely love Jill and would follow her if she ever went to another practice. She's friendly and easy to talk to about your health. You can tell that she is really listening attentively and cares about your well-being. I'm extremely needle-phobic and tend to procrastinate on blood work, and I struggle with weight loss. Even with those issues, Jill is compassionate and never makes you feel bad about any issues you are facing. She gives medical advice without lecturing or belittling, and she's even patient when you come in with internet research to discuss ;-)

I've been coming to ABFP for the last year as I felt this was the most awesome family practice in…read morethe area. Enjoyed the staff, enjoyed the nurses, and the PAs. Fast forward to my first encounter with Dr. Byrd - the most unprofessional physician visit I've ever encountered. It was interesting because I agreed to have the intern/student observe the exam as she attempted to accurately diagnose, and it was very disheartening to see Dr. Byrd exhibit this immature behavior in an educational setting. Dr. Byrd did not effectively diagnose, address the issue at hand, nor recognized concerns mentioned based on contradicting business practices. Unfortunately, after several decades of practical experience, Dr. Byrd has some soft skills to further develop, possibly patient/Dr. communication, interoffice communication, empathy, humility, emotional awareness, problem-solving, and demonstrating diplomacy when faced with conflicting medical assessments, etc... And possibly, just maybe - separate personal issues/unconscious bias from patient treatment/care. Her one 'bad day' left her with one less patient/customer. I'll gladly go back to any of the larger practices I've frequented based off of this horrible experience with Dr. Byrd. I hope the other Doctors at ABFP provide her with the tools she needs to grow as a healthcare provider.

I have only had good experiences here! I am surprised the rating is so low, the doctors are very…read morecaring and don't brush things under the table.

Rebekah Payne is an outstanding medical professional! When I arrived for my appointment it was…read moreobvious that the practice was having a very busy day, yet I waited less than 15 minutes to be seen. Rebekah took her time explaining the results of my tests and I received a very thorough annual physical. Rebekah Payne was not only professional and thorough, she practices the hands-on "art" of medicine as well, a rarity these days. Rebekah reaches out to her patients, she treats you respectfully and as a human being. Orchard Family Practice is a top notch medical practice and Rebekah Payne is an outstanding PA. You can't do better than these folks!

After being a patient for 19 years and having to reschedule an appointment, they said we were no…read morelonger patients and we couldn't make a new appointment because they weren't accepting new patients. Urgent care does 99% better than this pcp.

Just by reading the last reviews I can tell that I , Monica True, am not the only one ! I WAS until…read morenow her patient , but by the last incident at her office when I called with a persistent bronchitis that has been plaguing me for over 5 weeks , the earlier appointment they had for me was June 21st! This is the kind of return that you get at this office : a no return at all. Then when you finally talk outraged with her Dakota puppy nurse and get to be finally seen 4 days after , Doctor Byrd prescribes you an inhaler that is nowhere to be found and bought. I call the office and try to get an alternative prescription , but there is no one at the office on Fridays that can get you an alternative prescription ! Today is Thursday! No one has called me, not Dr. Byrd, not Dakota puppy , no staff member, no pharmacy! Fortunately I was able to schedule a videochat with our insurance doctor, who without have ever seen me, knew my history , the drugs I was given in the past 5 weeks and an alternative prescription for the inhaler Dr Byrd prescribed me! This won't end here! I will report this office to the justice and to my insurance! This place need to be SHUT DOWN! If you are reading this, do yourself a favor , go anywhere else BUT here! You won't find here any form of healthcare! You will find an incompetent staff, an o overweight doctor on drugs just like the ones she loves to push on her patients!

Dr. Johnston is, without a doubt, the best doctor I have ever been to see. I had been her patient…read morefor over fifteen years, and only recently had to move out of the area and find a primary care doctor closer to home. She had always been incredibly patient, caring, and supportive. I never felt embarrassed or like I was wasting her time, she always made me feel like her favorite patient, and you could tell that all of her other patients feel like that, too. I really can't recommend her enough!

I had an awful experience with Dr. Johnston in 2022 after having two positive exchanges, including…read moreone in office visit. I wrote a long review about her kicking me out of her practice by email with no explanation. I called a her office number of times for an explanation but never got one. That review was deleted. I had ended it with how she obviously does not follow the Hippocratic Oath for doctors: "Above all else, do no harm." It was a devastating experience for me.

I gave 1 star because you can't give none. I was 52 and bloated out like I was pregnant with…read morequadrouplets. I have always eaten right and exercised. I was getting out of breath on stairs and inclines while passing out. I went to this place for HELP. The Doctor LITTERALLY told me to get off my Fat Ass and exercise! I could start by pushing myself away from the table! The stupid guy entering stuff into the computer sat there laughing while turning his head and looking me in my eyes of all things. I left hopeless, upset, and crying. I called a friend who called them assholes, which they were, and recomended I go to UVA. Thank Goodness I did. Winchester Medical and Selma Medical along with Neil Crowe had accussed me of doing Drugs which Ive never done. They had my blood on numerous occasions so Im sure they knew I wasn't. Niel and his wife are pompus asses who were kiss ups when they came to this area. Now they think there are hot shit. Anyway, UVA SAVED MY LIFE! I was in their ER in a week after my 1st visit due to their Great Work I am alive! I dropped over 50-lbs of Fluid almost immediately! Avoid Winchester IF you want to be treated like a Human and Live!

Please seek another office, I did and it saved my mother's life. Dr.Ramwali told my mother that she…read moremost likely would less then a 30% chance of coming home with any quality of life after surgery. He then told her that the only option was open heart surgery and he wanted to do it ASAP, even though he said she would have 70% chance of complications because of her COPD. He told us that she would not live to see her next birthday unless we did the surgery now. His assistant had to look at a chart to explain what was wrong and didn't know where anything was. My mom left the office scared to death and planning her funeral basically. Winchester has went downhill with doctors so I looked online and found John's Hopkins was very successful with heart surgeries. They got her in quickly and told her she had a couple different options. Two months later my mom had the mitral valve clip surgery and is home with her family with no complications. This guy was ready to put my mom in the ground and didn't care about referring her to someone else who offered more options. STAY AWAY....

The nurse and receptionist who treated my mom for her sprained wrist were very nice, and we were…read moretold they offered X-rays at this location. When we were taken into the exam room, the nurse took my mom's blood pressure, asked some questions, then went to bring the doctor in. We waited 20 plus minutes, then the doctor came in just to say we have to get a referral for X-rays at the diagnostic center ten minutes away, when we were told we could do the X-rays at this place. She told us if we wanted to do it here it would have to be at 2 pm. Then she got very disrespectful and raised her voice a bit and talked down to my mother like she was a child just because she wasn't pleased with the service so far. Very disgraceful behavior from a doctor when my mom was in immense nerve pain. Not only the complicated nonsense of going to an urgent care, paying $50 for co-pay, just to get sent somewhere else, but the horrible disrespect from the doctor. If there's one thing I don't tolerate from a medical practice is disrespect and attitudes instead of patience and empathy. Would not recommend this place at all or even return. The diagnostics center treated my mom so well and so much better. Save yourself some heartache and seek another urgent care.

Just watching my fiance leave for work in pain for the second day in a row, barely able to clutch…read morehis backpack, because he was unable to get a doctor's note as represented by the provider who stitched him up. Lying, rude, mean-spirited, argumentative, and manipulative people there at Valley Health only care about two things anymore and neither are related to improving quality of care ... Money and Social Media Likes. Valley Health is contributing to the failure of the American health care system one clinic and one awful staff member at a time.

I will not be going back here. I had a nonviable pregnancy and knew that something was wrong…read more During my ultrasound, I asked multiple times to see the image of my child and was refused. When I called to verify that I may not have this experience again, I was told that I would likely have that happen again due to their standard practice. I get that some people would be extremely traumatized seeing that but it was my only chance to see my daughter in my womb and it was taken from me.

The staff was very helpful and patient. NP Connie Van Baah cares about her patients and dosen't…read morerush through your visit.

Dr Appiah and Staff are the best!!! I have been a patient…read morefor over a decade and feel I owe my good health to Dr Appiah's care.......I am 75 years old and have never had better health care provided from any doctor..........a few years ago I moved over an hour away from Winchester...I still make the drive to be seen by him... nothing but praise for Doctor Appiah!! I recommend him to anyone EJ from Sterling Va

Dr. Victor Appiah and staff are polite + outstanding customer service. Dr. Appiah provides the best…read moreone-one service that I have seen in Winchester. He makes me feel important as a patient and not a like number. Most importantly he explains my results from my lab work and gives feedback regarding the lab work. Front desk staff are very knowledgeable.

I can't complain. I cut my foot on some glass and required medical attention. I got in around 2:30…read morePM and after filling out some paperwork (can't wait til the Epic system is installed everywhere) was taken into a treatment room. The assistant was very friendly and Dr. Bagri stitched up my my toes in an almost painless manner. My prescription was called in on time and I plan on going back to have Dr. Bagri remove my stitches. All in all it was a good experience during a stressful time.

I had to take my drug screen at this center. After providing my sample...the nurse poured most of…read moreit into two smaller cups to send to the lab. I signed the paperwork and was told I could leave. 30 minutes later I receive a call from this Urgent Care Center with a different nurse stating she viewed the leftover sample, it was cold, she contacted my employer to let them know,, and I had to redo the screening. Needless to say, I was highly upset as the sample I provided came from my body and the nurse who took my sample did not have an issue with it prior to allowing me to leave the facility; and how can a rude nurse who wasn't even involved with my testing session, come and judge the temperature of my leftover sample after I had left the premises... One word...Incompetence. I will never go to this facility on my own accord.

Knowledgeable caring physician. I strongly recommend her to friends. She spends ample time with me…read moreat each of my visits

Went to this doctor because she was interviewed on NPR and sounded like a concerned physician who…read moretook the time to completely diagnose and treat her patients. She does not accept insurance so is self-pay only. Had a difficult time getting an appt., supposedly they had SO may people trying to see her they were completely booked for months. Finally got an appt. scheduled due to a "cancellation" by someone else. Arrived at office, very small, not well-appointed, receptionist friendly tho, waited quite awhile (30 min. +) although I'd arrived early and had already filled out paperwork. Was shown into exam room, the usual Dr. stuff like weight, height, etc by nurse, who also asked a few brief questions. Dr. Arnett finally came in and took a long and extremely detailed history and questionnaire, which at the time I questioned to myself because her notes appeared to be completely random, unorganized, and illegible. She did a complete physical but nothing in depth like a pelvic or breast exam, told me I'd have to go to a gynecologist for those. After about an hour, she appeared satisfied with her questionnaire and sent me to next room for blood draw, then I was dismissed to receptionist. I asked when I'd know results of the blood work as I was not feeling well and wanted to know what was going on, Dr. said it would be "mid next week" (this was a Thursday). Paid my bill, which was $589 out of pocket for this visit and bloodwork. The following Wednesday I called her office to see if blood results were in yet and was told they "hadn't come in". Called Thursday, results were in, but was told that they "couldn't be sent to me because of office policy, you'll have to make another appt. to see the Dr. and she'll go over them with you." Asked when I could get another appt. and was told they couldn't get me in until the following month because the Dr. was "going on vacation". I was quite ill by this time and needed to see a Dr. ASAP. I told receptionist and then the nurse this and said I needed my bloodwork to take to another Dr. since there would be such a long delay in seeing me; they REFUSED although I had already paid. I had to lodge a complaint with the Commonwealth of VA / Dept. of Health Professions and have them contact Dr. Arnett and FORCE her to release my blood results to me. I then received a very rude letter from Dr. Arnett telling me that she could "no longer serve as my physician" because I had "threatened" her and her staff. I also have a copy of the questionnaire she filled out when talking to me during the exam and there are serious errors, things I DID NOT tell her, like a note that my Dad was a heavy drinker when he NEVER drank! DO NOT PUT YOUR HEALTH AND WELL-BEING IN THIS DOCTOR. In my opinion she is only concerned with the money she can make off of you, not with your health!