Congratulations on earning the first negative review I have ever left! We booked a 55 person bus…read morefor a bar crawl on 12/13/25. The bus did not show up at the scheduled time. When we called, the dispatcher realized that they had mistakenly booked the bus for the next day (An honest mistake based on the comments they put in the invoice however we had agreed on the 13th and had multiple emails stating that). The dispatcher was very helpful in the matter and was able to get us two 30 person buses to our location 2 hours after our scheduled departure so that the day was not completely ruined and we appreciated that. That alone would not have garnered a negative review from me, I get it, mistakes happen; but how you respond to those mistakes is what matters. So when I called during the week to hopefully get some form of reim or at the very least an official apology for the mistake, I was ignored! Five texts left on 'read', multiple calls not returned, multiple emails not replied to. Not once did I yell at anyone or give anyone a hard time, I simply stated that we did not receive the service that we paid for and I was hoping for some sort of refund or compensation for the trouble. Complete radio silence from the company. I don't understand what I did to earn such a disrespectful unprofessional (non) response. Be cautious to anyone considering this company, they use Zelle for their transactions and so when they make a mistake you have no way to get your money back and they refuse to take accountability for their mistakes.

Flagship Tours has been my go to company for years!! Mr. Stocks was extremely professional and an…read moreoverall great guy. They were able to offer outstanding customer service and their pricing is very competitive!!!

Limousines Inc exceeded expectations. Communication is so important in today's world and the way…read moreShannon excelled at communicating sets Limousines Inc. above all others, which will be noted in future recommendations! James did a great job. He was punctual, cordial, a very safe driver and beyond accommodating. He suggested a stop to pick up a bottle of champagne! We all had a memorable birthday trip from Calvert County to a fine dining experience in DC enjoying very comfortable settings in transit. Thank You!!

I was very nervous about renting limo-bus for my daughters 16th birthday party. Reviews on a lot…read moreof the various companies are all over the place... things like "the driver didn't show up", or "the bus was a mess". I'm happy to report that Limousines, Inc easily surpassed all of my expectations. The booking was easy. The driver called 5 minutes before the pickup time to let me know he was already at our house. The bus was not only spotless, but well stocked and well laid out. I would not hesitate to book this bus again or to recommend it to my friends and family.

I've been coming to this dispensary for over 5 years, and unfortunately the quality has gone…read moredownhill while the prices have continued to go up. The products are no longer as consistent as they used to be, and I've noticed a significant drop in quality compared to what they offered in the past. It's disappointing to pay premium prices and receive products that don't meet the same standards. I used to recommend this place to friends, but I can't do that anymore. I really hope management listens to longtime customers and focuses on improving quality instead of just increasing prices.

They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

I am not someone who typically writes reviews, but this time I felt compelled to do so. In a world…read morewhere business people with integrity are becoming increasingly hard to find, Jonce, the owner of Bayside Limo, deserves to be recognized. After calling 17 different companies -- yes, I am not kidding, I actually built an Excel spreadsheet to keep track -- I finally found this one. From the very first conversation I knew it was different. Out of everyone I spoke to, Jonce stood out as professional, straightforward, reasonable and genuinely a pleasure to deal with. He took the time to make me feel completely at ease about renting a party bus for my daughter's high school prom. As any parent knows, organizing a party bus for a group of teenagers is no small feat -- and our booking did not go without its challenges through no fault of his own. At every turn Jonce handled things with professionalism and integrity. I highly recommend Bayside Limo without hesitation!!!

I genuinely have no idea how this company has any decent reviews. We had a reservation until…read more12:30am. From 12-12:30am our driver was completely MIA and totally unresponsive. When we finally got ahold of him, almost 10 full minutes AFTER our reservation was over (which I was only able to do after leaving the venue to call him), we agreed to extend our time (not that we had a choice at that point) for a total of $165. We were off the bus by 1:40am (for a total of 1 hour and 10 minutes extra time). The next day, the company had charged us $247 (for 1.5 hours), despite our agreement on the cost, and despite us only going over by 10 mins (again, not entirely by choice). When I reached out to the company and explained that we agreed to $165 (again, only bc we were left with no real option), they were completely unhelpful and threatened small claims court if I disputed the charge with my credit card company (LOL). I'm sure there are other reputable car companies in this area, I'd look elsewhere. This level of utter unprofessionalism over $82 is a joke. Update: "Entire charge" in this instance meant the $247 extra I was charged, rather than the $165 I had agreed to (which was explicitly clear in my texts where I say I am only taking issue with being charged an extra 30 minutes for what was only an extra 10 minutes after being FORCED to extend our time). You would have known that had you bothered to ~even attempt~ a professional resolution (eg, perhaps a single question or a hint of an apology) instead of being immediately hostile and asinine---the below excuse seems like a lame attempt at pretending your response wasn't totally unreasonable (which it was). My review is accurate in all respects, including the timing. Being a "small business" doesn't excuse shoddy customer service and scam-y business practices.

Absolutely great. If you need a ride anywhere call Papa. He's great…read more And his cars are great too.

If I could give this company 10 stars, I would. Papa himself drove us to the airport and picked us…read moreup when we returned from our trip. We had an awful itinerary. We left very early in the morning (3:45 a.m.!) and Papa arrived at our home a few minutes early. Our flight coming home was delayed by roughly 3 hours and he was waiting at the airport for us when we finally returned at 4 a.m. The car was immaculate and very comfortable. I highly recommend this company and plan on using them again in the future.

I had an eerily similar experience to others who reviewed Bill Young, the owner of the service. He…read morewas personally extremely rude, argumentative, and unprofessional. He spent the entire trip yelling at me about his personal problems and trying to argue with me. It was completely inappropriate. The 921 route listed on google maps is several years out of date, and the schedule on his website is very unreliable. He cancels service on a whim. I would spend the extra money to travel in an Uber or Lyft for the sole reason that I found Bill Young to be so personally distasteful to ride with, but I also cannot trust that he will be at a bus stop when he says he will. Do not ride with Bill Young.

6:30pm shuttle never showed up this evening. Waited by myself as it got dark for an hour. Was told…read moreby station managers that sometimes the "guy" picks up in a car. This is a shim sham business. Site looks professional with schedule but no one was answering the phone when I called multiple times and no updates about cancelations on their social media. For a woman traveling alone this service isn't safe. Especially if there's times a random man is going to pull up in a car claiming to be a shuttle service. I didn't know what to do but station worker said it's not a good idea for me to be waiting out there after dark so I just hopped in an uber. $30 one way. During the summer OurBus has regular service from union station to Annapolis. I'll be using them next year. Stay away from this fake establishment

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

Requested an online quote then when I called to find out about additional hours I was told that the…read morequote was misleading. Staff was very unprofessional and extremely rude when the quote THEY sent me contained misinformation. Very shady business.

From the owner: We look forward to meeting all your transportation needs. We have a range of vehicles from sedans…read moreto limos to stretch SUV limos and party buses, driven by well trained and courteous chauffeurs. We provide a wide range of services any time of day or night. Weddings, airport shuttle, executive and corporate services, bachelor and bachelorette parties, proms, birthdays, night on the town, casino tours, anniversaries, church trips, wine tours, sporting events, concerts and parties and more. Enjoy luxurious limousines with great sound systems, flat screen TV, comfortable leather seats, and bar area with stemware.