If I could give 10 stars, I would! Ryan is everything you would hope your pool hire would be. I…read morehave a severe, chronic illness and my husband has been out of work for a while, so when our pool pump broke, we weren't able to afford a repair or replacement. After a few months of trying to maintain the pool, the full swampy green algae set in. So I had 3 guys swing by to give me a quote, and Ryan stood out above them all in diagnosing the problem, communication, honesty, follow through, knowledge, kindness, and creative problem solving to help us within our budget. Not only that but everything he said would happen, did! By the end of the day after the new pump and chemical water treatments, the pool was blue as he predicted. I would 100% recommend Ryan with Neon Dolphin for all of your pool needs and services! Excellent work and pricing! Thank you, Ryan! God bless you!

Sitting far away from the property, Ryan came in provided solution and quote and efficiently…read morecompleted the job on time. Ryan was very polite, communicative, provided step by step information with pictures keeping me posted on the progress. I am very happy with his work and have no hesitation recommending him to anyone.

The posted opening hours are 9am to 5pm. We arrived at 4:50pm, but the door was already locked. The…read morestaff member behind the counter looked at us, went to the back, and returned to say they were closed. When I pointed out that the hours state 9am-5pm, she said she was already doing her closing process. Very disappointing service.

Stopped by on a Saturday. Was greeted by a guy named Craig. Craig was very helpful with my…read morequestions and concerns. I do have a pool service company that serves my home, but I've had issues with springtails and algae. Craig helped me find what I needed. I would gladly come back here again.

A fast response to a last minute request for help with a nasty green pool Brittany was very prompt…read moreand kept me in the loop along the way as I knew nothing about getting a pool into good condition. Thank you guys for taking this weight off of our shoulders! We look forward to working with you for a while!

Photos of the pool post acid wash and monthly cleaning reflect no changes from prior cleaned…read morestatus. I found the customer service quite good in terms of responsiveness. However the value does not add up. They did initially indicate that the acid wash would be done without draining the pool. Although that was a red flag, I decided to give a try since they guaranteed at least eighty percent of the spots to be removed. However, even the dirt from the pool floor wasn't removed, which makes me question whether it was properly vacuumed. That was discussed prior to the start of work, and I was assured this would be completely taken care of. Brittany is super nice, however I found the labor insufficient unfortunately. My advice is to please go with a different company to avoid the negative experience.

Great service, very detailed analysis, was able to book us short notice & even dove into the pool…read moreto get up-close results. Received follow up information after, and gave us an estimate for potential issues. Feel confident with their work based on the phone call & details, and did use them to complete the work. They are very communicative, appreciated the follow up & they did a great job!

Welcome to a January through April 2026 story of "two-leak" leak detecting and leak stopping in my…read more40-year-old in-ground pool: Let's start with a make-sure note pertaining to ALD's warranty: Make sure to hire a pool repair company that Aaron's recommends when ALD detects a leak that requires repair that ALD is not set up to do. Read on for the story about two-leaks .... & ALD's warranty: During December 2025 and early January 2026, I noticed unusually rapid water level dropping in my pool; my pool-knowledgeable neighbor suggested that I ask ALD to detect the leaks. Over the phone ALD agreed with me that my pool's 0.39 inches per day rate of water level (averaged over a week during our cool & no-rain January) warranted a leak detection by their skilled colleagues. A few days later one of ALD's leak detection experts found a sizeable crack in sidewall of my pool and temporarily epoxy-patched it, cautioning me that this epoxy patch was only temporary and that I should seek a permanent repair by one of their approved contractors on a list that he gave me. During the next few days, the pool continued to leak at same rate as before this temporary patch, thus validating ALD's guidance to seek permanent repair from an ALD approved contractor. So, I did. Within a few days ALD's approved contractor Aquaworks permanently repaired the sidewall crack; during subsequent week the pool leaked at 85% of the leakage rate before this permanent repair, thus indicating that significant leaking persisted. So, ALD warranty time. After I informed ALD that significant leaking persisted and that I had retained an ALD-approved contractor to repair the crack that caused the first leak they detected, ALD promptly sent an expert to detect additional leaking. ALD's expert found that Aquaworks had properly sealed the wall crack, and he found a leak in the main drain at bottom of pool's deep end. After he carefully epoxy-plugged that main drain leak (scuba gear required!), my pool's rate of water level dropping during a warmer March week reduced to less than 0.2 inches per day, within a rate typically caused by evaporation. As of end of April, pool water level reduction rates remain at evaporation rates. Many thanks to ALD for their diligent and persistent efforts to find and fix two leaks that attacked my 40-year-old pool. Note to self (& other prospective ALD customers): Retain a pool repair company that ALD recommends when they find a leak that requires significant repair. Cooperate with ALD and they'll cooperate with you.

SO DISAPPOINTED! This is the first new season with our pool. We started taking samples up to them…read moreweekly, they said everything looks good, just add chlorine and how much. We followed their instructions, our pool kept looking yellow to me. I asked them about that, they said, add more chlorine. We followed their instructions, added so much chlorine that the pool ended up in chlorine lock where the chlorine doesn't do anything. We took a sample to another reliable company (digital analysis of our water) and we had to drain 2 feet from our pool to remove the Cyanuric Acid build up. I will drive the 2 extra miles to get a more in-depth analysis of our pool and what it needs. I also asked one of the staff members how to dispose of old chlorine. I found some old yellow jugs that needed to be emptied. She told me to leave the caps off and it would evaporate. That should have been a clue they don't know what they are doing. I did some research and it can be dropped off to a local Household Hazardous Waste (HHW) facility.

I went in there to get my pool vacuum fix and the manager Spencer went above and beyond to help me…read moreand get me the best price. I will definitely return to this location.

Oscar is a very talented and skilled pool and hot tub repair man. But most importantly he is fair…read moreand honest. He gave me a reasonable estimate of the cost to fix my leaking hot tub and he kept true to his word. He is a qualified professional plumber and I will recommend him highly to all my friends and family.

From the owner: Want a crystal-clear pool or hot tub without the hassle? M&F Pool & Spa Services is your local…read moreexpert in Oviedo, FL for reliable pool cleaning, maintenance, and hot tub repair. We specialize in pool chemical testing and balancing, pool skimming, cleaning, draining, and winterization for homes and businesses. Our team excels at hot tub repairs, ensuring your spa is always ready to enjoy, while providing thorough cleaning for both pools and hot tubs. Using the best equipment and eco-friendly products, we deliver safe, sparkling results every time. With years of experience, prompt scheduling, and transparent pricing, we make pool and spa care simple and worry-free. Serving Oviedo and surrounding areas, we’re licensed, insured, and dedicated to helping you make the most of your relaxation space. Choose M&F Pool & Spa Services for dependable, five-star pool and spa care—request your free quote today!