Since Jay repaired my pool pump--- my pool is circulating the best it has in 48 years! He loves…read morewhat he does and tells his clients how to better take care of the pump to help it run efficiently. He struggles with health issues after an accident several years ago . He pushes through even on a bad day -but, does his very best . Be patient and kind to him-- he's proud of his work and I'm thankful he has helped us through the years. God Bless you Jay and--thank you!!-- Keep enjoying your fishing ! Pete and Barb

I don't typically attempt repairs when it comes to water or electric so when my pool pump died I…read moremade some calls but being Christmas week I only got one company to even call me back. The company couldn't commit to a day to come and give an estimate. Then I saw a listing for the Pool Pump Guy in Longwood so I gave him a call on New Year's Eve and he texted me right back and asked me to send him a photo of my Pump. He told me how to easily and safely remove the pump from the filter and the power supply. I was reluctant to do so but he gave easy to follow steps and within 10 minutes I successfully removed and brought to Jay's shop. Turns out my pump was badly damaged from pebbles that got into my filter and pump. Solution: Jay ordered me a brand new pump and I had it the next morning at 10. Jay set it up in the shop with new gaskets, lube, and reconnected my power supply then gave me simple, safe instructions how to reconnect. Total time to reconnect the pump was about 15 minutes. Only needed a screwdriver to connect the wires. Powered up and wow! Everything worked perfectly. No leaks, no trouble. And the suction power is phenomenal! The pool system has never worked this well before! Jay is a genius at his trade and was able to instruct me how to do this myself, safely and quickly and saving me hundreds of dollars and a lot of time. I wish every repair business was as honest and helpful as this one. I highly recommend Jay for any pool pump!

I don't know what to make of the awful review about being scammed by "Brandon", but I have recently…read moreengaged CFL pool services and could not be happier...the person who runs the company not only has equiptment expertise, but is generous in sharing his knowledge. And the people that have come to service the pool are on time, clean, polite, and most assured on top of their work. They go beyond what one would expect....Definitely five stars from me..

Brandon could not have been better! Fixed what needed to be fixed and was courteous, efficient and…read morewith a smile. Yes, we absolutely will use him again and would certainly recommend him.

Great service, had issues with a new heater and they worked on it and even when Matt was sick he…read morecome to work on it and called in the manufacturer to fix it. It got fixed and helped me with pool questions as I never had a pool and needed to learn a lot. Highly recommended

Matt and his son replaced a light in my pool. They were timely, reasonable and friendly. Found and…read morerepaired a small leak while they were here. I believe people do business with people and will try to do more business with Matt. Highly recommend

We put a LOT of time and research into the last pool we would probably build and wanted to choose…read morethe company we were confident could bring our dream to fruition-Pools By Bradley did not disappoint! We wanted more than a swimming pool, we wanted to extend our living and relaxation areas and a place for me to have the garden of my dreams. We got it all and then some when you consider how dedicated this company is to making sure that everything is perfect!! Everyone who has seen our pool says that it should be on the cover of a magazine & I agree...If you want to bring your own dream pool to life, you should definitely choose Pools By Bradley!

I would like to meet the owners of Bradley Pools before I give my review. I signed paperwork a…read moremonth ago, still waiting for my copies...we were told the permits for the pool was covered when I wrote a $9,000 check... I was told we needed another permit not covered by Bradley Pools... a landscaper came to my home and said to get this "other" permit, it will cost another $6,000 to give me this other permit... I would like to meet with the owners on Monday... anytime

MPP has been taking care of my pool for many years. I highly recommend them, and I'll give you a…read morefew exact reasons why: - this is a local, family owned business with owners who care and respond to client needs with care and urgency. - quality of service and consistency in service provided - my pool always looks great!! - I've had numerous issues specific to my system- old pump busted, parts needing replacement, etc and every time I reach out to MPP I get an immediate call back and service response immediately. You will not get this level of response and quality care from the "big guys". -The MPP team will deal with manufacturers directly on your behalf and make sure the job gets done properly. - I never feel "nickel and dimed" - I pay my agreed upon subscription and anytime something "extra" is needed the team just takes care of it with no questions asked as long as it's reasonable. - most importantly- TRUST- this is family owned business who cares for my family owned asset and I trust their knowledge and expertise. -Every small business has growing pains, we should all take with a grain of salt those people who are too quick to leave hurtful negative reviews over trivial things. Please give MPP a chance to prove to to you that they provide quality individualized service, and support a locally owned business. You won't be disappointed! All the best and happy new year!

*Negative Review*…read more Extremely disappointed with my experience with Marco Polo Pool Service. Within the first five minutes of Henry arriving, he showed me an alternative way to open my pool filter. The lid flew up like a geyser, landed face down, and broke the valve. Henry acknowledged that he broke it and said he would repair it. A month later, in August 2026, it still has not been repaired. Henry also took my pool brush and scrubber/tools and never returned them. I contacted the owner multiple times. He said he would send Henry back with my tools, but a month later, I still have not received them. I gave the owner three options: return my tools, reimburse me for the items, or ship replacement items to my home. A month later, in August 2026, I still have none of my tools back, and none of the three options I gave the owner were resolved. He refused to acknowledge or address the situation. My pool timer was broken, and I requested that they replace it. They agreed to replace it, and Marco Polo also asked if I wanted a pool filter. I said yes. Another week passed, and I still had an unclean, non-swimmable pool, no repaired timer, and no filter. My pool also still had a thick layer of sediment on the bottom, along with some branches, leaves, and a plastic bag. The owner told me the pool was chemically safe to swim in, but I explained that I would not swim in a pool with large branches, leaves, plastic debris, and a thick layer of sediment at the bottom because getting in would stir everything up and make the water murky. I repeatedly asked for the pool to be vacuumed and was told it could take a month or longer. I finally hired another pool company, and the difference was unbelievable. Within 72 hours, they scrubbed and treated the pool, vacuumed the sediment, removed all the debris, and had it completely swimmable. They also installed a water timer for free and repaired/replaced my pool timer in about 10 minutes. They even had a pool filter in their truck ready if I wanted to purchase one. The company that gave me this fantastic service was J & M Pools. And would you believe their actual slogan is "A Clearly Better Pool Service"? After experiencing both companies, I can honestly say they lived up to it. Marco Polo quoted me $250 for the pool timer replacement, while J & M Pools did the same job for half the price, including installation. The fact that another company fixed what Marco Polo could not in just 72 hours says everything. I cannot and will not recommend Marco Polo Pool Service.

Andy and his team did an amazing job on my pool liner replacement! He and his team were kind,…read morecourteous and knowledgeable.

We recently had our pool renovated, and the entire experience exceeded our expectations. From the…read moreinitial consultation to the final walkthrough, the team was professional, knowledgeable, and easy to work with. They communicated clearly throughout the project, stayed on schedule, and paid close attention to every detail. The finished pool looks incredible and has completely transformed our backyard. The craftsmanship is outstanding, and it's obvious they take pride in the quality of their work. The crew was respectful, kept the work area clean, and made the entire process as smooth as possible. If you're looking for a reliable company for a pool renovation, I highly recommend them. Their excellent customer service, quality workmanship, and professionalism made this a five-star experience.

I originally found Pool Guy on Craigslist - I was looking for a smaller business to use to service…read moremy pool, as the bigger services in this area are rather expensive. He showed up on time, took his time, serviced my pool and gave me one heck of a good educational session. He was patient, answered all my questions and told me he was in the business to educate people and help them do major repairs if necessary. He's a one-man-show but knows a lot about pools and is always ready to take questions from his customers via email. Good guy! Pool Guy! email: rpmccal@yahoo.com

He seemed to be knowledgable and helpful at first, but if something he tries to repair doesn't…read morework, he won't admit it. He tried fixing one of my returns when my pool didn't skim properly, but ended up making the condition worse. When I called to notify him, he immediately became defensive and sarcastically proposed coming to fix it for $75. He can be friendly at first, but don't expect him to be helpful long term. The one good thing I'll say about him is that he's knowledgable, but don't expect him to make that extra effort for you if things go wrong.