Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

Chad and Mario came out to install Ethernet in our new, 34-year-old home. They were extremely…read moreprofessional, efficient, and knowledgeable throughout the entire installation. We couldn't have asked for a better team to support our move. I highly recommend them.

Alex is amazing. I spent 12 hours with QB support and they never could help with a serious problem…read moreI had with what they said was a corrupt company file. I was devastated. Out of the blue, I found TeamLogic and gave them a call thinking what have I got to lose? I spoke to Alex and within 30 minutes, he not only found the corrupt file, but was able to restore it and get my system up and working once again. I am over joyed with the competence of this IT professional. I can't say enough about the competence of Alex's understanding of systems. Thank you, Alex for working out this and saving me from trying to recreate the entire 2022 year of financials.

These guys are amazing! They helped me resolve issues that I was told by a different IT person,…read morewas not worth trying to fix! Decided to get a second opinion and I am so glad I did! I found TeamLogic IT after reading 5 star reviews on Google and Yelp. I called their number a little after 5:00 and Mo answered. I told him my issues and he spent at least 10-15 minutes listening to me and was sure that he could help me. (I was locked out of One Drive with years of files and photos potentially lost forever, I thought I had been hacked with ransomware and was ready to trash my desk top and laptops based on what the other IT guy had told me!). The next day I went in and I knew I was in the right place within the first few minutes of visiting with them. I showed them several issues that had occurred simultaneously, so I didn't know how it was all tied together or which happened first. They were able to retrieve my email, found a copy of my One Drive and helped me set up a new One Drive Account that was an exact duplicate of what I had lost!! They helped me choose a better anti-virus and malware protection and cleaned up both computers and backed everything up to an external hard drive! I was SO relieved! They were SO patient and very knowledgeable....and so polite! They even helped me take my computers to and from the car Being a Realtor, I am often asked for referrals and I am very careful about who I refer...I have no reservations, TeamLogic IT-Plano is my new and only choice for IT! Thank you Mo, Joseph and Kevin! Well done!

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more