This location of Bright Horizons is one of two Bright Horizons locations my wife and I feel decent about leaving our daughter at (the other is in Georgetown). At the risk of sounding like complete snobs, we have a nanny during the week, but use Bright Horizons back up care through our work in case our nanny is sick or on vacation. Here are the pros and cons of this location: Pros: - It's cleaner than other locations and much more organized in each classroom. Both times we've used it, the front desk experience has been odd, but once you're in the classroom, they are organized. - The staff are more engaged, friendly, and competent. They are the type of people you'd want to take care of your child. -The classes are capped so there isn't a flood of children allowing more attention to be given to your loved one. Cons: - If your child is quieter, it's easier to get lost in the pack. This isn't a Bright Horizons issue, but a daycare issues. It may socialize your kid, but for newborn babies, it's easy to get lost. If you're in a bind, this is a great option for back up daycare. read more

Our family, unfortunately, had a very poor experience at Bright Horizons Rosslyn early this year (February-March). Our son was ~6 months old. Among the many issues were these major ones: - There was little to no consistency in caregivers and poor communication between the caregivers coming in and out of our son's classroom, so there was no predictability for him in his day and he had a hard time adjusting. We often found front desk administrative staff filling in for trained caregivers. - There was no separate napping area in our son's first classroom, and in fact his crib was right next to the area where circle time happened so he had a hard time settling (his morning nap happened to fall during circle time). In our son's second classroom, his crib was next to a boom box playing loud music and a disco ball projecting colored lights onto the wall. Needless to day, he had a hard time sleeping. The directors were surprised when we suggested white noise versus music and said "he will adjust in time." We saw no improvement over 6 months and our son was sleeping ~1-1.5 hours/day, on a good day, when he should have been sleeping ~3-4 hours/day. - I observed some caregivers being physically and verbally rough with infants. - There was poor adherence to the cleanliness standards that BH advertises. I raised these issues with the director and while she made many commitments to improve the napping environment, caregiver consistency, and other things, we did not see any changes and moved our son to another day care center. I do not recommend. read more

Things started out great when we originally enrolled my 2 year old. However, soon thereafter, a teacher named Ms. Tavia took issue with the fact that my son was the only one in the class potty training. In other words, she did not want the responsibility of taking him to the restroom on a regular basis, which I thought was inappropriate, contradictive, and plain lazy. Especially since they promote potty training as a service they provide, and because I told them that he was potty training before paying my money. Anyway without my knowing at first, she would habitually leave him in a soiled pull up for line 2 hours (instead taking him hourly) Then when I addressed it, she told me that in order for her to help him potty train, she would have to discard every pull up regardless of if he had gone potty or not in his pull up. As any parent can imagine, discarding in 5 to 6 pull ups a day for no reason is a total drain on your budget and just completely unnecessary. I raised this issue to the director, who acted like she was going to do something, but never did. In the end when we decided to leave, no efforts were made to remedy the situation. The status quo was kept, and so we kept it moving. We relocated my son to the Bright Horizons at FDIC and had an awesome experience. I would encourage all parents who have an interest in their children potty training or in a responsive/attentive staff not to attend this school. read more

My daughter has been going to this center since October of 2014 when she was 5 months. She is now two and we have been so happy with everything. The administrative staff is professional, courteous, respectful of different parenting styles and just absolutely lovely. The teachers are incredible super stars, they have treated my daughter as their own from the first day. They have respected my every wish and have been all around amazing. I came to this center from another Bright Horizons Center (FDIC building in Virginia Square) where my daughter was physically abused by someone and my husband and I were going through a very difficult time trusting our tiny baby to anyone. The staff at BH Rosslyn was so understanding and welcoming that it was so easy to love everything about this center despite the experience we had. The warmth of the teachers and the staff is palpable. I would recommend this center to anyone, anytime. Our family couldn't be happier. read more

We came to Bright Horizons from another day care in the area off of Rt 50 near George Mason Rd. My son is in the 3rd old class and loves it. He has a couple of male teachers which is different but work out very well because of his strong personality. The other female teachers are great also. Compared to the other day care, he has learned the basics of writing, identifying letters and they actively helped mirror potty training we were doing at home. I highly recommend this place. read more

We've been taking our daughter to Bright Horizons in Rosslyn for a little over a year now and will be starting her sibling there in the near future and I wanted to post how incredibly pleased we've been with this center. When I was searching for daycare it was so hard to find reviews to help me make decisions and it is such a huge decision. The teachers at Bright Horizons in Rosslyn are absolutely fantastic and my daughter clearly loves them, from the infant room to the toddler classroom everyone we've met has made such a huge effort to really connect and be warm and supportive. We get updates daily with photos and sometimes even videos showing us what they're doing. Seeing my daughter work through her shyness issues and stranger danger with photos showing her interacting and smiling and playing has really been wonderful. The administration is also very good and that is what made me decide to go to the Rosslyn center. They actually answer their telephones! If they're really busy they will call back very quickly, and I always get speedy replies to emails as well. I tried to call one of the other centers for several months, yes months, and could never even get a response to my request for a tour after I had submitted my application and deposit. Sadly, we could walk to this other center but I just can't imaging leaving my kids anywhere that I can't reach by telephone. read more

My son has been going to this center since February 2015. He likes his teachers and all of the staff know him by name. I feel like I am treated well as a parent and that is important to me. I work in Rosslyn so I visit him regularly throughout the day. In the beginning I felt that the staff had a problem with me visiting so often because I was not always greeted with kindness by the business operations staff at the front door. Bottom line, I never cared what they think anyway because THERE IS an open door policy and as a parent I will use it. Since it has been nearly 4 months now, I don't receive that reaction anymore because the staff know that I mean them no harm as long as my child is being taken care of and I truly believe that he is. The majority of the teachers and teachers' assistants are young, about 30 or younger. So sometimes I worry about their maturity level but as I have gotten to know my son's teachers, I trust that they will remain professional to the best of their ability. I know that it takes a certain kind of person to be able to work around children for 9-11 hours a day. I commend them for wanting to do it. The only real issue that have with this center is the cost! It is REALLY expensive! but I realize that the high cost virtually guarantees that the teacher to child ratio remains low because very few people want to pay that much for child care. Right now my son's class has 3 teachers and a total of 7 children. That is an excellent ratio and one of the reasons why I believe that my son gets so much attention at school. Other than that I wish that there was a camera monitoring system at this center because in my book, cameras keep everyone honest. I am never foolish enough to believe that nothing will ever happen to my son while he is there but I would appreciate being able to have a "fly on the wall" view of his entire day every once in a while because teachers are always on their best behavior when someone is watching, but what about the other times? This center gets 4 stars because of price and no cameras. Other than that, I am glad that I chose to have my son here. And he is also very close to me during the day because I work across the street. read more