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    Bright Ideas Design Center

    4.2 (61 reviews)
    Open 8:00 am - 5:00 pm

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    We recently had our patio done by Bright ideas design center and the experience was nothing short of exceptional. From the first consultation to the final reveal, Mark Sargent the owner was professional, communicative, and truly skilled at his craft. Before choosing Bright ideas Design center , we explored a few other companies. One of them, SB, quoted us twice the price for essentially the same scope of work. Another company we found in the grapevine magazine, TPCC, was so disorganized that just getting an appointment was a hassle--and when we finally did schedule one, they no-showed without even a courtesy call. Bright ideas was a breath of fresh air. They showed up exactly when they said they would, gave us a fair and transparent quote, and delivered a beautiful, high-quality patio that exceeded our expectations. They respected our time, our budget, and our vision If you're looking for a patio company that's reliable, reasonably priced, and takes pride in their work, look no further than Bright ideas design center Highly recommend!

    I don't usually post a review but (Mark Sargent) excelled with his work. I compared 4 companies for my patio cover with their prices and quality of their work and this company has the cheapest price with best quality. He is the owner of the company "Bright Ideas" so he can give huge discount that will meet your budget but will not compromise his company . He has free consultation, listens attentively but will suggest what he thinks will look better for your house, (ofcourse you will still have the final say.) Mark is very kind, friendly and understanding. All the materials needed was delivered to our house but we have to delay the project for a month as we are waiting for HOA approval before starting the project and he is flexible and waited until we are ready. Very satisfied customer, and I highly recommend him if you want patio cover.

    View from second floor of house of the roof of patio.
    Ray K.

    I called for a patio quote from Bright Ideas Design Center and Mark came to my house on our appointment day and he was very helpful, knowledgeable, and took his time to explain every detail to ensure he understood what I wanted. He made recommendations and we talked about different ideas and he provided me a quote. I took his quote to match with Sun Busters and they were more expensive and actually talked bad about Mark and his company which I didn't like. It's not appropriate or necessary to bad mouth your competitor if your work will justify what your company stands for. SunBusters had great work as well but in the end I went with Mark because he was more genuine and professional and he was not pushy about closing the deal. He did check in with me because he wanted my business, and he told me that too, but he was not overbearing. Mark came back out before the installation to remeasure and to look at SunBusters quote to see what they were talking about and what they recommended versus what Mark recommend. He explained to me why he wouldn't do what SunBusters recommended and I agreed. Mark and his team delivered the pieces of our patio a couple of days before the installation. We left it on our patio/back yard until the day of install. Billy, was the main installer that works with Mark. Billy was nice and professional and you can tell he knew what he was doing as they installed my patio and fan. They were able to finish the job in a two days but really it was one full day and then one hour the next day only. They installed a fan on my new patio and everything works great and looks great as well. I would recommend Mark and Billy to anyone who is looking for a patio installation because we LOVE our new patio and somehow my backyard/patio looks bigger now too. Thank you Mark and Billy for your hard work and dedication to getting my patio installed correctly. I appreciate your professionalism and quality of work. Thank you !

    Patio cover

    The customer service and communication was excellent. Mark gave me updates throughout the process. The cover came out excellent and we are excited to use it this summer. I would definitely recommend him to everyone.

    James Y.

    Mark and company did a outstanding job on our patio cover.. A true professional at what they do.. We enjoy are backyard now what difference..

    We Love our Patio
    Pam S.

    We LOVE out Patio Covers! We highly recommended Bright Ideas! His competitors can't hold a candle to his Great prices and Great Quality. Mark has a positive energy that comes across like we have known him for years. Not to mention his outstanding crew, Billy and Brian they were awesome. They did a great job! We Love our Patio covers! You have to call these guys

    Gorgeous work!
    Suzie C.

    Mark was super friendly when he came out to discuss our awning. He was prompt and as soon as our supplies arrived, we were set up to start construction (a little earlier than expected actually). The two guys that installed/built the awning were professional, but nice enough to pet our dog when she snuck out (she wanted to be out there the whole time, but we had to keep her away from her new best friends). Our awning is absolutely perfect and makes our backyard way more enjoyable in this Brentwood heat!

    This is the letter sent the same day as both checks and the day of the install.
    Pat H.

    In April, I contacted Mark owner of Bright Ideas to install a allumniwood cover in our backyard. He immediately came out and we went over exactly what I wanted. On June 3, 2020, Mark came back out to the house for a confirmation of work visit and to pick up a check for 25% of the total cost of work and he set the date of installation - July 27, 2020. He was here for over two hours mostly taking about his family - daughter, softball, San Lois Obispo, his business and even former and current wives. I felt as if I was talking to one of my brothers and thought what a nice man. On Sunday July 26, 2020, I reached out to his company, left a message and then again Monday morning to confirm what time they would be arriving. Around 9:45 Mark returned my call and he started to scream at me, was absolutely horrible and condescending on the phone. Immediately, he cancelled the job. Right then i realized he most likely never ordered the product. It was too large of a job to have ordered and then cancel knowing the amount of product coming in. I tried my hardest to work with him for a later date (which would have been better for me) but he outright refused. Four days later, Friday, we were getting ready to leave for a preplanned camping trip, I received a check in the mail from his company. We deposited the check on Tuesday, on our way home from camping. An hour after we got home the postman comes to our door and hands me a two day air USPS envelope. In it was a cancellation of contract letter and a new check. Anyway, first check bounced, I took the second check to his bank and was told by the manager that he had put a stop payment on it the same day he wrote it. Heads up - if you're okay with a business owner who is disrespectful to his clients, dishonest and isn't willing to work with his costumer, then this is the person for you! You may not have the problems I had, but then again you might, good luck to you!

    Seating area

    Mark was great to do business with. He took the time to work with me on the layout and design of our patio cover. I had a vision in mind and it took him just a few minutes to get on the same page with me. Once that happened, it was smooth sailing. His installers are professional and respectful guys, who do quality work. I got three quotes for our cover, and Bright Ideas had the best numbers and timeline. My family and I couldn't be happier with the result. My neighbors have complimented the cover, and I would refer any of them to Bright Ideas.

    Johanna B.

    Just had our patio cover completed by Bright Ideas and am soooo happy. We used them 4 years ago and when we moved we knew we would use them again. Mark remembered us from before, designed us a new cover and at a great price! The guys worked all day and only had to come back the next day to hang the fans and lights. Very impressed with their hard work. Been referring bright ideas for the last four years and will continue to do so!

    Before

    We got a great recommendation from our friends who used Bright Ideas for their pergola and after the first consultation, we never looked at other places. Great experience from their team all around! Thank you Mark, Billy & Brian for making our backyard look AMAZING!!

    Irene M.

    Ok where do I start.... Mark himself seems to be a nice guy. And the men has doing thr install do great work. I love the way our patio came out. However Mark did not get the city permit for the job. I had to keep calling him to follow up and given just about every excuse in the book on why he has not been able to get it. When he finally started the process of the permit, about 3 weeks after the job was done, the city had already been notified about our patio cover and I assume reported him, since on the day the cover was being inspected he told me he would probably lose his license due to my job.

    Expanded patio and new gutters.
    Robin A.

    Where to begin, our project was delayed twice but that was mainly due to weather so no fault there. There was miscommunication with Mark about pricing at the end of the project. I wasn't very happy about that but it's their associate Joe(I'm sorry if that's wrong) that won me over in the end. His ideas where great and the outcome was amazing. Thanks guys.

    First cover 1 year ago

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    Mark was friendly and communicated well. He stuck to his timeline well and fixed all concerns that we had. We love our new patio cover.

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    Page 1 of 2

    Ask the Community - Bright Ideas Design Center

    Review Highlights - Bright Ideas Design Center

    I contacted Mark about getting a patio cover for our backyard here in the Lakes in Discovery Bay.

    Mentioned in 45 reviews

    Read more highlights

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    Todd and his team were incredible. From the very start Todd was excellent with communication,…read morealways available to answer our many questions and never left us waiting even when he was out of town a couple times. We hired him to build our pool based off his great reputation, no BS upfront demeanor, outstanding communication and by far the best design. He wasn't our cheapest quote (I got 6!- with a project this large we wanted to be thorough) but he did work with us on cost by taking out a few things in the original design like the landscaping which we decided we would do on our own. Some highlights of our experience: -The build went extremely fast, demo and the entire dig itself were done in 4 days! -Todd and his team went above and beyond in so many ways, taking care of a few things that they ran into that were not in the contract to do, just out of generosity, like flushing the drain pipes in the backyard, backfilling the trenches left from the excavator and even putting down some seed to help us start to repair the lawn damage. -the concrete done was great! We have a unique patio with flagstone stamping and a color which has faded quite a bit. Todd was able to do really well matching the old concrete so that it flows well with our existing patio. -Todd's Foreman and whole team are so hardworking and respectful, they left the site clean every day. -We honestly didn't have very many hiccups throughout the process, or if there were Todd and his team took care of them. -you so many times hear of contractors charging all sorts of extra things that come up throughout the process. That did not happen. We did end up running into a few things that required additional payments but they were of no fault of Todd or his team. The county required a land survey to be done after permits were approved so that was extra, and during the dig they found a very random sewage line that didn't appear to be up to code so he suggested we have a plumber come out. And it was a good thing he caught that because turned out the sewage line was filled with dirt and connected to our main line! Would have been a crappy situation had he not suggested we take care of it (pun intended). The only few things we encountered were very minor and all handled promptly- the stacked stone on a raised wall had some huge cracks, but we informed masonry and Todd and they took care of it immediately. I think the only other thing was how much space the pool equipment ended up taking up. From the 3D design it appeared much smaller in the area chosen than in real life, but that's to be expected with those programs. I dont think they can really show scale 100%. So at first I was a bit concerned, but now that it's all up and running it's very manageable and there isn't really another space all the equipment could have gone anyway. Overall we are so pleased with our pool, so thankful to Todd and his team and so ready to enjoy many memories for years to come with our family.

    I can't say enough good things about our experience working with Todd and his team. From the…read moreinitial planning stages through the final details of construction, Todd was fantastic. He completely transformed our backyard pool and patio, and it's now one of our favorite places. Todd brought creativity and thoughtfulness to the design process. He suggested ideas that no other contractor even mentioned and incorporated details that made the finished project both beautiful and functional. He was also mindful of budget, helping us understand where it made sense to invest and where we could save. Throughout the project, Todd was an excellent communicator. He kept us informed, provided regular updates, and quickly found solutions whenever unexpected issues arose. Todd was a pleasure to work with, and made the entire process enjoyable and stress-free. We're so grateful for the incredible outdoor space he created for our family, and we look forward to working with Todd again on our next landscape project.

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