Stopped in here on the last day I lived in Lynchburg. I was missing out. This is packed full of…read morebooks. Three stories worth. The owner is super friendly and helpful. The books are reasonably priced. Worth a day trip to Lynchburg.

So many options and a very helpful staff. We have already made a second trip there and I know it…read morewon't be the last.

knowledgeable staff, not the largest selection, but well organized, conservatively graded and…read morereasonably priced. Definitely worth a visit.

Good mix of new & used records. Not a massive selection of used rock records, but a good amount of…read moreclassical and jazz makes up for that. They even had a couple crates of Broadway soundtracks the day we stopped in. Though we didn't look through them, you can also get CDs, cassettes and even 8-tracks here. The store itself is super crowded - narrow aisles, things precariously stacked about in places. Get more than a few people in here and it's hard to move around. It was also quite cold inside as they left the front door open (in January) the entire time we were there. The owner is fantastic and helpful and knows where his stock is. Prices vary and are generally pretty good - less expensive than other places in town, for the most part. Sidetracks will definitely be a stop for us any time we're in town.

BUYER BEWARE I have been going to this store for years to…read moretry to support local business, but I have had enough. Here are some major complaints I have. 1) The store is run like a pawn shop and not a hobbyist store. From the bikes, to the dirty birdcage. 2) The quality of the products is questionable at best. The items are not stored properly, often in a pile inside or outside of the store. The items themselves are often damaged. I had purchased a preowned switch lite on layaway which was scratched and it took over a month to get a different one. 3) The service is terrible because you will be in an incredibly confined location surrounded by junk and she will spend 30 minutes helping the customer who came in after you before helping you. You will also wait for an incredibly long time (weeks to months) to get anything if you try to order it through this store. 4) The pricing is awful. I had asked for an exchange. The original switch lite for a screen protector and a switch lite without scratches, and instead I received, paying well over an additional $90, a cheap rubber casing I didn't ask for, rubber skin for the switch lite which I didn't ask for, a micro SD card, and the replacement switch. You will pay next to full price for used items. 5) THERE ARE FAKES SOLD HERE. The micro-SD card I mentioned in #5 was not the 256 GB listed, but a fake which was around 10 GB at best. It corrupted my save data and has forced me to abandon long-term saves (playing for months) for Animal Crossing New Horizons and more. When confronted she only gave me $30 (out of the aforementioned $90) and I was forced to purchase a functional micro-SD card elsewhere. BUYER BEWARE.

Very sweet family owned business. I've never visited this Store and not received superior customer…read moreservice. It's a small little Store, jammed packed with treasures. You never know what you may find there.

They try to get you join their "free rewards program." I asked the cashier if they retain my credit…read morecard and was told no. I went through the sign up process and on the ToC's before you swipe your card it says free for 30 days and $11.99/month after. Predatory and scammy. Beware.

I used to enjoy visiting FYE locations. Now they are harder to find. This store used to focus on…read moremovies and music. The merchandise seems focused on T-shirts and items from movies. The old fashioned candies are fun.

Coffee is GREAT. What a find. Barista was dialed in. Have returned. The breve had a nice rich…read morecoffee flavor.

Such a nice feeling when you enter - not a corporate feeling. Very nice baristas and GREAT coffee…read more Love this place.

OMG, what a shop, plan on spending hours shopping. The…read moreowner was very nice and respectful.

I've been visiting this record store (in it's several locations) for about 20 years now and it's…read morenever let me down. The bargains aren't as prevalent as they used to be pre-Ebay and Discogs, but there are still some deals to be had. The main thing about this store is that the owner, Sam, is a condition guy. He really only buys records that are in good shape. The jacket may be torn to shreds, but the disc inside will be near perfect, and those with shredded jackets are usually in his dollar bin. Every time I walk into this store I find something I've been looking for all over the place. He's got a great records throughout from his dollar bin to his collectibles section, you're sure to find something (if not several things) to suit your fancy. Downtown Records remains one of my top stores in the US. The only down side is that due to the owner's real occupation he's only open on Saturdays and closes up completely for tax season.

Wow! This store has an amazing selection of records, the best I've seen in a while. The prices…read morearen't too bad. Everyone's so helpful and nice there! Would recommend!!!

Tons of great vinyl to choose from! I got a great deal on some records I've been wanting for a…read morewhile. Employees were friendly and helpful, I'd visit regularly if I lived closer.

Posting proper hours online would do tremendous good for this shop. It's hard to evaluate service,…read moreselection, or value when your store is open only 3 days a week for a handful of hours each day. The store looked great from outside the locked door, but I won't be attempting to come back during one of their 3-hour-windows of being in operation.

Got scammed out of 211.45$. i made an order for some comic book supplies and didn't here from…read moreanyone for a few days so i emailed them through there website and said that if i don't hear back in 2 days that i will talk to Paypal about the situation. 2 days goes by and my wife even tries to call and surprise no answer so i escalate with Paypal. this company responds within hours magically saying some BS about how their typical shipping time is 5 days. no where on their website does it say that any way their message continues on and asks if we want to cancel or continue on. i chose to cancel and we received an email that the order has been canceled but the money wasn't refunded. fine i figured that was going to be an email from Paypal. so time goes by and we are at last day of Paypal supposedly having our back so we call and Paypal was like yea i see your conversation your right lets escalate this further and we were like great we are going to get our money back well 24 hours later i get an email from Paypal say the case is closed in the Hillcitys favor. we call Paypal again and they said the seller had an USPS tracking number and that it was magically delivered the same day we escaladed the case with Paypal. listen i ordered 1000 comic book boards and 4 BCW short comic book boxes it would not have been a small package or a light package but because there is a tracking number and its saying it was delivered we loose the case. the business probably sent an empty envelope with a tracking number. total BS avoid at all cost buy directly from BCW at least you know you wont get scammed