Dr. Fleming has been our family dentist for years. His office is in a very nice location where…read moretraffic isn't an issue. The office is always immaculate including the fish tank that tends to keep the kiddos happy. The office staff is also always friendly and helpful. They will provide an estimate before any large work is done. I know if I have an emergency, they'll work me in as quickly as possible and he'll take care of me. He is always gentle and explains what he is going to do to fix my tooth/teeth. I also love that he makes his own crowns, so in one visit I can be done and not need multiple visits. I highly recommend making him your new dentist for all of your needs!

After coming here since 2022 when my family moved to Hamilton County, I am disappointed to have to…read morerate this clinic one of five stars. I was originally scheduled for February 3, 2026 at 8am. I confirmed that appointment, but was then texted that an "earlier" appointment for February 2 at 7am was available. Knowing that I have two kids in daycare, and that mornings can be difficult, the additional time allotted by the 7am appointment would be far more convenient, as I could be in-and-out before going home to get the kids ready, and before my workday begins. They confirmed the 7am appointment for February 2 at 7am, as per the attached screenshots. I showed up promptly at 7am today, only to find out that they don't start seeing appointments until 8am, and that the 7am was a typo. I had already planned my morning around this, but politely acknowledged the mistake and said I'd be back around 8am. I went home, and as fast as I could, got my two children ready for daycare while my wife was staying home with a stomach bug. Despite my best efforts, and one screaming child, by the time we left the house, it was apparent I'd be arriving later than 8am. I did the responsible thing, and let them know I'd be 10-minutes late. Traffic changed that to 8:16am per Google Maps, so I sent a follow-up ETA. I was then told I needed to "reschedule". I honestly felt this was ridiculous, as I had an already put my children, my wife, and myself through an extremely chaotic morning to try and make their 8am appointment slot, and to be asked to shuffle around my schedule once more was simply unacceptable from a customer service standpoint. To add salt-to-the-wound, I only received a reminder text 48-minutes prior to the 8am appointment. Had this automated message arrived at any time yesterday, I would have had more time to adjust my morning and make the 8am time. It is difficult to have to find a new dentist simply because someone in the office was not careful when quoting a new timeslot. To ask the patient to take the entirety of the error on their shoulders shows extremely poor customer service.

We were new to the area and found Lasting Impressions. Great…read morefriendly staff. They diagnosed that I had dry mouth and gave me an excellent solution. My previous Dentists and Doctors were aware but did not have a solution. I had two crowns replaced and the fit and craftsmanship was truly outstanding. Fit them in and no adjustments were necessary. That is a rarity. Highly recommend. I believe that you be very satisfied as well.

Dr. Flanagan and his nurse Samantha surely deserves a 5 star!…read more This is an amazing place. I came across this thanks to google. All 5 star review on Google is a rarity. They are thoroughly professional and do an awesome job of explaining everything, from testing process to the charges. Probably the best part is the fact they aren't too pushy and I willing to give the patient their choice while continuously educating them. One time there was a problem the practice did in estimating my charges at checkout. When I got the bill the amount was more. Upon contacting the office they absorbed the additional charge since they had quoted a lesser price at checkout. How many of us have had the same experience at other places where the doctors office doesn't even care to empathize with the situation, leave alone give a credit back. Way to go!!

My son and I went to Northview Dental on 91st Street in Indy. We have been regular with our dental…read morecleanings and follow-ups for decades. This is an office that will bribe you to leave them a 5-star review. They will give you several gifts and smile and act all sophisticated; however, they are dishonest. They will do services they know are not covered and ask you to pay. They will tell you that you have several cavities when you don't. They will find something for you to get done when you don't need it. Over three visits, I was told I needed 3 crowns when I needed 1. Unless you're planning to get a second opinion, beware and don't be fooled.

I recently switched my primary dentist to this location and I'm glad I did. From my first…read moreappointment for a routine cleaning to recently needing crown repair I have always felt genuine compassion and care. The staff here is so welcoming and does their best to make sure your needs are met. What stood out to me was, while I was waiting on my crown to finish curing they offered me a blanket so I could take a quick nap. I've never had this type of treatment at a dentist office and the experience was for sure top tier!

Dr. Hiple and his staff hands down make the best dental office in Hamilton County! From the first…read moreto last person you meet, they go above and beyond. The care quality from Dr. Hiple is unsurpassed (I had an injury on vacation that led to an abscess. Dr. Hiple also was on vacation... He and Molly came in off vacation to meet me. The relief from the pain was so immediate I fell asleep in the chair and they allowed me to nap knowing I hadn't slept in days). The location, equipment and convenience is outstanding (right near the Palladium but with their own plentiful parking). There is nothing negative about this place. They see every member of my family, nearly every one of my friends, and a ton of other people who've thanked me for the recommendation. If you want a seriously nice dentist who will actually truly care about your dental health, you'll find it here. If you want staff who will really get to know you versus just making you feel guilty about flossing daily, you'll find it here (Brenda even demo'ed how I could help my autistic/sensory son to brush closer to his gum line without him freaking out). If you'd like people who care about you getting the services you need versus only caring about the bottom dollar, you'll find it here (Dr. Hiple has volunteered his services to military veterans and has a low cost Smile Club for those not lucky enough to have insurance). The office and staff are high-class but not uppity. It is everything other dentist's offices wishes it could be, and honestly should be. Eleven out of ten, hands down!

I am new to Carmel and a friend referred me to Dr. Hiple's office. The parking and entrance was…read moreconfusing to me at first because there is a front and back door into the building they're located in (there are a few businesses in the same building) Parking is on the side and the entrance is in what I would call the front that faces the street. The front desk staff are very friendly. The hygienist that I had was the nicest hygienist I've ever had. She was so friendly and explained a lot of things to me about dentistry and good dental hygiene that I did not know. Dr. Hiple is also very nice and friendly. He didn't act rushed when he came in to see me and sat and talked with me for several minutes. I had to get some fillings as well and my regular cleaning visit so I have been twice now. The staff was really great and eased my anxiety during my filling appointment as well.

Dr. Marshall was gentle, knowledgeable, and so friendly! She took her time throughout my entire…read morevisit and explained everything. If you're looking for a judgement free dentist with high quality skills, I highly recommend her!

Dr. Marshall and her staff took excellent care of me! Dr. Marshall was very gentle during the…read moreexamination and explained everything to make me feel comfortable. The front office staff was very helpful and friendly! I am so glad that I switched to Dr. Marshall's care!

Not reviewing dentistry, but instead attitude of the dentist and the staff at this office. After…read moremaking an appt. for my son over a month ago, for a Friday at 4 pm, I was called multiple times the day of the appt. verifying 4 pm time and asking for paperwork to be filled out ahead of time--- which it was. We had to schedule on Friday at the latest time offered, since my son would be taking off work from his lab and driving up after working a half day. I assured the office staff my son would be coming at 4 pm, and that actually I was going to bring him in since I had his car this week while he was in Louisville. I told them I would be picking him up, then turning right around and would be bringing him straight to his 4 pm appt. During the third call this morning at 8:30 am, the staff person asked if we would be able to be there at 3:30 pm today, to which I said no since we were going to be driving up from Louisville, I knew my son had experiments running until exactly 1:30 pm today in his lab, and we would not have enough time to get there at 3:30. She said that was fine. Fast forward to 4:01 pm, we are 4 minutes away (by Waze) and my cell rings, the desk person at Avalon asks where we are. I say we are 4 mins away, my son was just looking up the number to call to let you know we are almost there, there was a huge accident on the 465 but we will be there by 4:10-- probably earlier. We park where Waze sent us, we get out of the car, it is 4:04 pm. I call Avalon to say "I don't see your office"-- then immediately see it across the street-- I say, we are right there-- Waze directed us to park to the right, but I see your office is on the left! Then run to the car, drive across the street and see a woman standing on the porch of the office nervously gesturing us in saying "we are HERE!" We open the door of the building at 4:10 pm. I can feel the tension by this nurse, not necessarily directed at us, but just in general-- she appeared worried and stressed. The nurse shepherds my son immediately in, almost in a rush and with zero welcome, like he is going in for immediate brain surgery and 'ever minute counts.' I say to the desk person, I am sorry we are a few minutes late, during the 6 HOUR ROUND TRIP to get him up for this appt. there was an accident. She says, that is ok. I then asked if everything was all right because it appeared everyone was rushing around and upset. She said "well it's a Friday so..." I didn't exactly know what that meant since they had made the appt., I certainly didn't make up the 4 pm on a Friday time period. At this point a rude office manager?? comes down the stairs and says 'we will not be doing any cleaning today since you are late.' I said, "I'm very sorry we were a few minutes late, he's only here for x rays and a cleaning and we were less than ten minutes late, which I had already told the woman at the desk we were going to be when I called!" She said "you were 15 minutes late and we can't do it." I was astounded. I said I couldn't believe this, and I reiterated my apology for being late ( I HATE being late)- I assured her we had done everything in our power to be there on time and I said I felt that was extremely unreasonable, in my opinion. I also said I did understand if it was later than 15 minutes, which it wasn't but also that we had gotten confirmation from the person who called at 4:01 that it was ok we would be a couple minutes late due to the accident on 465. At this point the doctor comes around the corner and says in this horribly rude and snarky tone, with his hand on his hip(!)-- "is there a problem?" I said, "I'm sorry we were a few minutes late we tried as hard as we could but there was a ton of traffic on 465." He said "your appt was at 3:30 so you are way more than 5 minutes late!" (In my mind: 3:30?? The appt. was for 4 pm!) He then said "your son has not had an appt in 3 years so I have no idea what his teeth look like!"--- I then said "three years? It's been six months! this is a normal check up!" he then argued with me and said "well that's what his chart says!" (I later realized he was referring to my adult DAUGHTER'S chart, which does in fact say three years ago, because she now lives in NYC, and her new dentist is there. She has a cleaning scheduled at Avalon (as a new patient) for Nov. because she will be back for Thanksgiving and wanted to get her cleaning at that time. (Guess not, now!) At this point this is what I have realized: 1. The office staff heard from him he wanted to be off early since it was a Friday, they tried to ask if they could change the appt today to 3:30, when I said we really couldn't, they did not articulate that to him. He had thought it was for 3:30-- no fault of ours! 2. It appears he is a bully to his staff, or they are fearful of him. The multiple calls, the woman looking worried on the porch waving us in, then the staff member not relaying to the doctor we could not move our appt to an earlier time. 3. Fridays are not a gr

Avalon has an AMAZING crew! Called in with a crucial toothache and they got me in with 20 mins of…read moremy call. Dr. Myers may have been busy but he came in with a smile and caring spirit, which is what I needed with the pain I was in. I appreciate the Avalon Dentistry crew very much! -Tamara T.

This office has made a mess of my account. I would ask if I had a balance at each visit. The…read moreresponse was "we are waiting on insurance". I expressed my concern about getting a large bill. I asked if they were in contact with both insurance companies. I asked if they had my insurance right? (primary/secondary)? It was at the time. Then, in 2025, claims were not sent to my secondary insurance! Then I found claims sent to my primary insurer were coded for D. Sammans as out of network. And then the primary/secondary were switched. I have tried since late 2025 to get straightened out. This has been a nightmare. No resolution as of today. I get the runaround. As for care, I am not sure. Dr. Sammans did an implant for me. There is a small gap between the implant and the next tooth. He looked at it. He did not see one.

Don't be fooled by the good reviews on Google - they did a giveaway to cover the bad ones. I am…read moreextremely disappointed with my experience at this dental office. I was pushed into treatments that were presented as necessary, with the implication that my oral health was at serious risk. Later, I was left with a $900 bill when my insurance did not cover the treatment, despite being told the office would verify coverage beforehand. No cash discount or payment flexibility was offered, and when I raised concerns, the front desk staff showed little empathy or accountability. I was told they relied on a piece of paper for insurance information instead of confirming coverage directly. Overall I felt pressured, misled, and unsupported. I would strongly advise others to thoroughly verify treatment necessity and insurance coverage before proceeding here.

Our family has been going to Krause Dental for several years now. I'm not the biggest fan of…read moredental offices and teeth cleaning but they make me feel as comfortable as possible for teeth cleaning!

After having negative dental visits as a child, I was not a fan of dentist! Each time I went to Dr…read more Krause he couldn't have made my experience any better. His up to date technology helps to make the experience much more rewarding. Thank you!!