I was grateful for the offered 5 nights of respite care at their IPU so that myself and my husband,…read morewho share the job of caretaking for my parents, can attend a wedding. When I dropped off my 98 year old parent who is a dimentia patient, I specifically instructed the staff that he should not be given sedatives because he is very very sensitive to medication and nearly always suffers side effects. I instructed them to use anything other than his Rx medication only as a last resort. Apparently, this warning was not heeded and my parent was given Haldol, an anti-psychotic that not only has a black box warning and known high risk for elderly and dimentia patients, but has also been proven ineffective at treating dimentia patients for behavioral symptoms. On the day he was supposed to be sent home, I get a phone call that he is "too sleepy" to be sent home in the wheelchair transport as planned. They wanted to send him home in a stretcher instead. I asked the unassuming nurse if he was given anything and find out he was given Haldol because he had been 'yelling at night' and lo and behold was suffering side effects of loss of coordination and muscle control. Be warned that your specific requests will not be followed at the VITAS IPU facility. Your loved one may be put unnecessarily in danger with seriously risky and useless drugs even if you request otherwise.

Vitas Inpatient Hospice unit was exactly what my family needed at our most vulnerable time. They…read morecared for my father with the utmost compassion and dignity. They kept him comfortable and cared for him in accordance with his wishes. They were attentive and responsive to his needs. He was not in any pain. They kept me informed and were compassionate at the heartbreaking situation we were in. I am extremely grateful for this facility and its staff; it was a blessing to be able to access it when we needed it.

This facility is amazingly. The staff is so attentive to the residents needs. They treat the…read moreresidents like family. When I took the tour I was amazed at how clean everything is. It is a home atmosphere. When I realized that I could no longer take of husband at home I had to make the difficult decision of finding a place. I visited several facilities and none compare to Arden Courts. My husband is receiving outstanding care. He has many health issues besides dementia and all of his needs are being met. When I take my husband home for a few hours, he tells me he wants to go "home". That says a lot about his care and I know he is happy and healthy. Thank you Arden Courts staff for all that you do for residents.

How ironic! The photo posted is the final photo I took as I was moving my Father out of the…read morefacility because they falsified documents when my Dad fell. Could say more, but will leave it at that.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Jared and Jason at Life force placed us with a wonderful aide named Tabitha. She cared for our…read moremother until her passing with the care and concern as if mom was her family member . The agency is very professional and quick to respond to to any questions or needs . Our family would wholeheartedly recommend them . The Many Family

I contacted life force when my dad could no longer be cared for at his assisted living home. Life…read moreForce placed a very nice woman named Bertha. Bertha was kind, sincere, and professional. She took very good care of my Dad allowing him to spend his last weeks in familiar surroundings. Jason was very communicative and always available. I would highly recommend.

Would not recommend. The care that was given to my 92 year old mother was awful. Lazy, talked on…read morethe phone . $9,500 month for a live in who 1. Short fused and did not like to do anything except sleep , eat, talk on the phone. My mother was calling for someone while she the live in was in the phone and eating. She ignored my mother . My mother got up and was by the end of the stairs case. Who could barely walk. It's on camera. This company hires unqualified people . It's all about the money $$$ that aid should have got off her butt and tend to my 92 year old mother but to lazy. I did all her work . She was getting paid for doing nothing. We fired her. This company is a disgrace and should be ashamed of themselves.

I am not sure what the previous reviewer's problem was with Aquinas. I am a physician myself, and…read morethey have provided dependable care for my mother for many years. They are honest, dependable, and have never let me down. That said, it sounds like the reviewer turned over total care of a highly dependent individual and expected miracles. Unfortunately, time goes on, people get older, and they do slowly "shut down" as she laments.

Our experience with Lap of Love was full of support, compassion and professionalism. The…read moreschedulers were people who truly cared and took the time to listen. Dr. Kim was a godsend as she helped our cat pass peacefully and with dignity. She explained the process and didn't rush. We will be forever grateful to Dr. Kim at Lap of Love and highly recommend.

We had a wonderful experience with Lap of Love. From the scheduling on the phone to the actual…read morevisit, we could not have been more pleased. We were so grateful to have our beloved pet pass peacefully in her familiar surroundings at home. The thought of having to take her to the vet for her final moments was not something we wanted to put ourselves, or her through. Dr Suzanne was wonderful with us and her. This service is more expensive than going to our vet, but in our opinion it is worth every penny if you can do it. We would highly recommend this service to anyone!