When we really needed to find someone we trust in a difficult time, the Angels were there. My…read moremother likes the company and the companionship. It's a great match.

So we used VA's services for a month straight. My mother was required to have 24/7 care aka…read morebabysitting, until she was able to move from independent living into a memory care residence. I have mixed feelings about the service the VA's provided. As expected, there are great caregivers & not so great ones... we experienced both. We really loved Saffron, she was excellent with my mother personally, also took charge about making her breakfast, doing laundry etc. Mary was really competent too, took charge and was really kind & caring. A few of the not so great things we experienced: *One caregiver kept talking about how poor she was, and how much the VA's paid her. It was very uncomfortable *One caregiver was sleeping when I FaceTimed my mom on 2 separate occasions *When a caregiver was late, the one waiting for her chewed her out in front of us which was super awkward & unprofessional *One of them hovered over my mother, following her from room to room the entire time she was with her *Somehow there was a huge miscommunication regarding whether they were allowed to administer meds or not. I specifically asked one of the phone employees & was told no. 2 weeks later I was told they could, this was after mom's meds got completely messed up bc she couldn't figure out how to take them herself. The caregivers started administering them if I put them in the weekly pill boxes, but my mom was still taking them whenever she thought of it. They eventually brought a lockbox, but it wasn't big enough for both pill boxes *The night before mom moved, THEY LOST HER. One of the women from HQ called me at 10pm, said that my mom & a fellow resident wanted to take a walk around inside the building, and by the time the caregiver on duty followed them into the hallway they were gone. The other resident was categorized as "non ambulatory", so they definitely weren't moving very fast. They literally had one job, and majorly failed. They found them pretty quickly, but it could have been a nightmare, like what if they wandered outside? A great thing they did was get my mother a mechanical cat. She wasn't able to take her cat with her when she moved, and the VA's thoughtfully gave her one, which she loves. All in all, they provide a necessary service if you're not able to care for your loved one yourself. I would have given them 4 stars, bc nothing with that many moving parts is going to be perfect, and overall they were proactive about solving the inevitable hurdles that arise. But the fact that they lost my mom was not ok -in general- coupled with how insanely expensive it is.

The staff at Comfort Keepers has been great. They are very good at finding excellent caregivers…read moresuch as Aeriahna, Bill and Kristine. The caregivers are very friendly and easy to get along with. They are very competent and I receive the best care possible.

Very caring, compassionate, knowledgeable nurse and aides. My mother was kept comfortable at all…read moretimes. They truly care.

I had a couple of excellent individual nurses but the administration of this place is awful. They…read morelied to a hospital about me being non compliant because they didn't want to admit they were too short staffed even though I was only 2 visits a week. They sent a nurse to my home who stole medication from me and did not take ANY ACTION against her and she's still on staff. I do not recommend anyone go to them. Please see my review on gallagher's monroeville office for more details.

Very dissatisfied this agency is mismanaged no one calls back when you have issues. The nurse I had…read morewas lacking professionalism. After one of her visits, my partner found a used Tampon . She was continually late . I would not recommend them to take care of my dog

We have had a great experience with Senior Helpers. My aunt has dementia and it was too much for…read morethe family to run in during work hours to fulfill appointments, shopping, etc. We especially love Annie who goes above and beyond for my Aunt and you can tell she enjoys spending time with her and it is not just a job.

Was told they accepted my insurance and then sent a bill saying they did not accept it. Was given…read morethe wrong prescription to put on my wound. The person who came to the house was on thier phone because they did not know what to do. I am stuck paying a bill that should have been paid for by medicaid. I do not recommend this service to anyone. Was told by several people that my medicaid would be accepted. They deserve 0 stars.

Very helpful, pleasant people who naturally call to confirm that the time they plan for the visits…read moreworks for you. Physical therapist Ben was very professional and encouraging with the exercises. Nurse Stephanie helped my out with a bump in the road post surgery so that I didn't lose any recovery time.

I reserved a medical van round-trip for my senior citizen Mom who needed a medical van because she…read morecould not get into a car by herself. Once we got to our medical appointment, the van left and never came back. this company prioritizes any other business they have over yours and will not stay there for the round-trip. I do not recommend this place for senior citizens.

Looking for compassionate care, look no further, their staff is reliable and compassionate and…read moreexperience, they know how to get the job done! They take great care of their patients and I would recommend Caregiver.CARES INC to everyone who needs care for their loved ones

My Aunt had the unfortunate situation of being in 3 of these facilities in the Pittsburgh area over…read more6 months. South Hills was, by far, the best. Every staff member I worked with, both medical and non medical was on top of everything I asked about. They really cared. Like all of these facilities, they can always use more staff but the staff they have is high quality and that matters. No one wants to be in these types of facilities, but if it's needed, consider South Hills Post Acute.

My loved one was a patient at SHPA for 3 weeks and was given only 1 shower/bath in her time there -…read moreno bedside baths. She came home with a raging groin infection and edematous legs - venous insufficiency. I would not recommend.