I arrived at Ridgeview Health Center following a very invasive surgery and was immediately…read moreimpressed by the community. The facility is exceptionally clean, modern, and well-maintained, with a beautiful outdoor patio where I could enjoy fresh air and sunshine. There were also a variety of activities available, which helped make my recovery more enjoyable. The care I received from the nursing staff, physical and occupational therapists, wound care specialists, rehabilitation team, and dietary department was outstanding. Every staff member I interacted with was professional, compassionate, and took great pride in their work. They consistently went above and beyond to ensure I received the best possible care. I would highly recommend Ridgeview Health Center to my family and friends. The quality of care and dedication of the staff were truly exceptional and exceeded my expectations. Cathy K

4 months of care at Ridgeview was the worst experience ever. Made our very difficult time,…read moreactually horrific. Orders from ER not input into their system correctly. Call button for assistance wasn't working (and never checked) Lack of communication between the doctors and staff - caused a handful more "falls" that should have happened. More visits to the ER than anyone should have had. Doctors testing orders ignored, even asking over and over. Promises of "checking on my dad every 2 hours" were ignored and not ever implemented. 2 of us were there everyday and still could not get the quality of care and dignity that my dad deserved and needed. We were lied to daily and staffing numbers were under the mandated requirements. I would not put my worst enemy in Ridgeview. Be very vigilant before putting your loved one here.

When my 102-year-old mother came to San Diego in December 2025 for her winter stay, we realized…read morethat she had declined significantly from the previous year. While still able to get around with her walker, she needed assistance for many of her daily functions. As we are both in our late 70's, we determined that some in-home weekly assistance would be needed. Relying on Yelp reviews we contacted San Diego Home Caregivers and met with the owner Sterling Miles. It was clear from the start that finding the right caregiver and meeting all of Mom's needs was his top priority. He even gave us information on other options in case his services might not meet our needs. He is genuine in his concern and commitment to providing top level care. We could not have been more impressed when we met Mom's new caregiver Jasmine. Her cheerful, warm personality was a perfect fit, and Mom was immediately comfortable with her. She went out of her way to not only care for Mom but to also help us in any way she could. Unfortunately, by the end of January Mom was at the end stage of her life. Because she was so comfortable with Jasmine, we had her continue to come even though Mom also had Hospice care by that time. As 20 family members came to say their goodbyes over the final two weeks, they were also very impressed with how caring Jasmine was and how much Mom appreciated having her there. We highly recommend Sterling and San Diego Home Caregivers.

I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

When my 97 year olde father-in-Law needed the care of an assisted living facility early this…read moreSpring, both my husband and his elder brother and his wife did a bunch of research to find the best fit. All four of us visited and toured several facilities both in Northern and Southern CA. We wanted to find a place for dad that we felt comfortable live in ourselves. Dad had been living in Northern CA for most of his life, so when my husband and I visited Cloisters (several times), and had met with Tia and other staff members, we felt that it would be the best fit for him, it was still a big leap of faith as it was major move for dad at such an advanced age. Now it has been 3+months and dad has fully adjusted to the facility, met new friends and very much enjoying his new home. Always greeting you with warm smile, Tia is the driving force that keeps everything going the right direction, but each and every person that we have had the pleasure of meeting so far have been caring, attentive and a joy to know. We usually visit dad twice a day every day, so we don't miss much. We would like to specially recognize Marlene who has been exceptionally careful when she is showering dad who had a foot surgery recently. Just last week we celebrated dad's 98th birthday with a cake for everyone at Cloisters. My favorite aspect of the facility is that every room has a view, and most rooms have a private patio access to an immaculately maintain garden brimming with roses, cannas, bougainvillea, many shady trees, hummingbirds and butterflies and many pollinators flitting about, that would cheer up the gloomiest of moods. Lastly I would like to add that I would personally like to live at cloisters when my time comes. Thank you Tia and Team for taking such good care of our dad as if he is your own.

I want to recognize Tia, the administrators at Cloister of the Valley, who is truly exceptional in…read moreher role. She is compassionate, organized, and deeply committed to supporting both residents and staff. From my interactions and what I've observed through her, she helps foster a warm, respectful, and professional environment. The staff she works with reflect that same level of care and attentiveness, which speaks to the strong culture she helps maintain.

I had an unfortunate experience with the office manager at this homecare agency. Communication was…read moreunprofessional, and I was met with unnecessary attitude when asking reasonable questions. In a healthcare setting--especially homecare--professionalism, empathy, and respect are extremely important. Unfortunately, that was not reflected in my interaction. I hope management addresses this, as patient and family comfort should always come first. Her is name Monique.

I've had three nurses (Anastasia, Mackenzie & Britini, Wendy lead) come every day of the week for…read morethe last month and a half or so, and they have been wonderful. They are definitely a five stars type of organization. I will miss them greatly, and though my health has been up and down, they made me feel as though there is always hope on the horizon. I would definitely recommend this organization to anyone!

ActivCare is a wonderful, clean and beautiful memory care facility. The entire staff is so…read morewelcoming. The caregiving staff is the most loving, patient and wonderful people I have been in contact with. My mom was at ActivCare for a short time but was loved by everyone there. They became like our second family to my mom and also our entire family. I visited my mom daily and got to know all the caregivers there. The nurses, med techs, and all the wonderful people that kept the entire place so clean were helpful and smiled all the time. My mom enjoyed the food also. I know that should I need another care facility, ActivCare will be the first place I will reach out to. Please reach out to Jeremy, who is the Family Advisor if you need any questions answered regarding care for a love one...I spoke to Jeremy about a year before my mom moved into ActivCare; that's how impressed with this facility I was that I reached out after a year. ActivCare deserves 10 STARS!!!!

ActivCare Mission Bay was beyond what we could have hoped for with the care and attention the…read moreentire staff gave to my father until he passed there, peacefully in his sleep. The environment is very clean and pleasing to the eye, with murals depicting different local beach scenes throughout the great room. They are very attentive to every resident and are quick to attend to their individual needs. The structure is fantastic. My father was never bored and felt the love of caregivers daily. We checked out many other memory care facilities before we found this one and we are so grateful we did!

Our almost 98 old mom Eva passed away on 8/16/24 and we can' say enough of how the caregivers…read morehelped thru the transition process. My mom was there for 27 months and this was her home and it became part of our home. They were a family to her and loved her and we loved the staff for the personalized care and love they showed to Eva and to us. Thank you for all that you did. Thank you Jeffrey, Gladys, Genevieve and Gloria an all staff. Maria, Sue, Lisa, Janet and Ken

Harborview Senior Assisted Living exceeded my expectations…read more After an increasing number of falls and associated hospitalizations, I was no longer able to care for my 91 year old mother at my home. She didn't want to have to move into an institution and I didn't want her in one either. However I also didn't want her in a place so small there wasn't activities and stimulation. I'm so happy that with the help of a placement guide we found HarborView. It's a beautiful mansion with manicured gardens set on a hill overlooking the stunning San Diego Bay that has 30 residents, a full staff and daily activities. After moving in we quickly found out that the staff is what really makes this place special. They are loving, attentive, respectful, courteous, caring and fun. There are always lots of smiles, laughter and music to enjoy as well as good food and the highest quality of care. I cannot recommend this place more. HarborView Senior Assisted Living was truly an answer to our prayers. It was the perfect place for my beloved mother's final days. It is a beautiful loving caring home, not an institution. She has left us now, but she was both blessed and enriched by the love and care she received from their wonderful staff. I, and all of our family, was blessed by them as well. Thank you HarborView.

PLEASE DO NOT.. send anyone you truly love to this death trap. Residents have fallen out of beds…read morethat are to high from the floor, tripped over rugs that where placed in rooms. The water systems are always working very poorly that the water is always being shut off. This is a poor and unsatisfactory place to call home.

Mom's lived here 2yrs. It used to be a hotel so the interiors are all nice including resident…read morerooms. I would live here someday. Best amenities are the staff, nurses' station, free laundry machines, entertainment, the food & many activities. For more active residents they offer weekly shuttles to stores like Target, & local restaurants. Every year they host a Thanksgiving lunch on actual TG day--it's $40 per family member guest & totally worth $40. I like how employees often check in on all the residents while in their rooms. Tonight while watching tv in mom's room an employee knocked & came in to collect trash; I like that their nice employees are always around like that & accessible. My favorite staff members are Paloma & Ashley--they're consistently sweethearts to everybody. If this sounds good, schedule a tour. I see guided tours of the property all the time.

I'm a retired geriatric social worker so I've been inside a number of Memory Care units I chose The…read moreMontera for my husband for several reasons. His room is spacious and has plenty of natural light. The food is good and residents are given a number of options. (My husband is a picky eater and staff is bending over backwards to work with him.) I have good access to the med techs. Staff is upbeat. And the administration, especially the Memory Care director, will listen to families. Really, you can't ask for much more.

My mother lived at The Montera in Assisted Living from May 2024 until she was forced to leave in…read moreMay 2026. I want to acknowledge that many of the caregivers and staff were kind, compassionate, and truly cared about her. My concerns are with the administration and management and the newly hired director, Karinna. My mother has dementia, but she is high functioning. Not only was this my opinion, but numerous staff members commented on how independent she was compared to other residents. She has poor short-term memory and occasional confusion, but she was significantly more independent than every Memory Care resident and even most residents in Assisted Living. The Montera announced that care level pricing would be increasing but never informed me that my mother's care level had been changed from Level 1 to Level 2. I only discovered this after seeing a document I had to sign with an unexpected increase of approximately $600 per month. There was never a meaningful discussion with Karinna explaining why her care level had changed or what additional services she would be receiving. In reality, nothing about her care changed--only the cost--along with having to deal with this dismissive and patronizing new director. The justification given by Karinna was that staff administered her medications twice a day. However, this had been her medication schedule for the entire previous year and was already part of the care they had been providing. In an effort to reduce costs, I worked closely with her physician to consolidate her medications into one daily administration. Unfortunately, that change was not medically appropriate and did not work well for my mother. As soon as I began the process of returning her to the medication schedule that best supported her health, management showed no patience or willingness to allow time for the transition. Instead, I was told by Karinna that she would have to move to Memory Care or leave the community. Memory Care would have increased her monthly cost by another approximately $2,200. More importantly, I strongly believed--and still believe--that moving her to Memory Care would have been detrimental to her well-being. She was thriving in Assisted Living, remained socially engaged, and functioned at a much higher level than residents in Memory Care. Unfortunately, management seemed far more focused on administrative policies and money than on what was actually in my mother's best interest. Families deserve transparent communication, thoughtful collaboration, and individualized care decisions. Instead, I experienced poor communication, unexpected cost increases, and an ultimatum that left our family with no reasonable option other than to move her. If you are considering The Montera for a loved one, I encourage you to ask detailed questions about how care levels are determined, what specifically triggers changes, how those decisions are communicated, and whether those decisions truly reflect a resident's needs. The Montera I experienced in 2024 was not the same Montera my family experienced in 2026. Since the change in executive leadership (Karinna), the culture appears to have shifted away from individualized care and toward administrative policies and financial decisions. That change ultimately cost my mother her home. I would like to end on a positive note because there are truly exceptional people who work here. Jackie and Brianna at the front desk were always incredibly patient, welcoming, and kind to my mother. Melody always brought the fun, laughter, positivity, perseverance, and genuine compassion into my mom's life, and I will always be grateful for the difference she made. I also want to recognize Aileen, whose knowledge, guidance, and willingness to help us through difficult decisions meant so much to our family. These remarkable women are the reason my mother had any positive experiences and WHY they get a second star at The Montera. I sincerely hope the administration recognizes and values employees like them, because they are the heart of this community.