Do not put your family members in this place. We pulled ours out and took them to a much better…read moreplace. Some of the staff are lazy and do nothing for the people living there. They sit around in their own urine, wear the same clothes for days in a row. The food is awful. There are no activities to speak of and they never go anywhere. They never get to leave the building. The new Administrator is unresponsive and insensitive. Just a miserable place for anyone to live. Keep looking. There are much better places out there.

From the owner: Here at Inspirations, we focus on the individuality of each resident including learning what brings…read morethem energy and life; considering the interests of their past and present. We look to the whole person, collaborate with their family, and deliver care that incorporates the latest research in Alzheimer's, memory loss, and other forms of dementia. It is our mission to help residents discover a new joy in life by giving them purpose, freedom, and dignity in a safe, secure, and fun atmosphere.

My family member has EXACTLY the same problems, being in another Brightview facility, He complains…read moreall the time, "nobody helps me with anything". In spite of the fact, that great deal of hours for the personal care (which my relative never got) already included into the price, they charge additionally for every move from their side. When I started looking deeper into the situation and asking questions, some members of the staff became extremely rude to me. Eventually, they started limiting my communication with my family member - for me not to be able to witness his mistreatment and advocate for him. So, it seems like a general Brightview facilities situation: building looks good - all the rest is just awful. That's how they make money on elder people, who can't protect themselves.

Early in 2015, Brightview White Marsh, along with four other facilities, were visited while looking…read morefor an assisted care facility for Mom. I was impressed with the appearance of Brightview White Marsh. The grounds were well cared for, the building was imposing and the staff members were friendly. The family made the decision to make this Moms new home. BAD DECISION. On the plus side, the food has been good and the common areas are maintained nicely. They planned to, and did, undertake major renovations throughout to this already attractive facility. We were lulled into our decision to go with Brightview by appearance only. If you or your loved ones are independent and require minimal assistance, this facility has real merits. They have a very nice dining room, large lounging area (I was impressed with the large fireplace, piano and comfy chairs), entertainment, activities, etc. However, if you require a higher degree of care, look elsewhere. Management oversight is virtually non-existent. Of the 9 senior staff members present when we entered the facility, only 4 remained when we left 18 months later (and some Director level positions had turned over more than once). Although the hallways and common areas were fresh and clean, the rooms of residents with incontinence issues always smelled strongly of urine and this was not only in our room. Complaints presented by various families, during the periodic evening meetings between the family and senior staff, went unaddressed. We frequently complained about the rough handling, lack of baths and lack of response to pendant calls. Mom frequently fell while transferring between bed & chair & wheelchair. She told the family that when she pushed the call button, no one showed up to help her. She is independent and we thought that she was being impatient. After being told that to resolve the falling problem we must hire a full time "sitter" for Mom that would cost in excess of $100,000/year ($25/hr. x 12 hrs./day x 365 days/yr.) plus expenses, we personally monitored the Brightview call response. We found that what Mom was telling us was true. There is no reason why it should take well in excess of 1 hour to respond to a pendant call or why a sufficient number of TRAINED RAs aren't available at all times to attend to the needs of residents or why it takes a minimum of 2 persons to transfer her while the rehab facility that she was in a month before finally leaving Brightview only required one person and that person didn't injure her. My initial series of complaints finally led to an investigation with dismissals and the hiring of additional staff, but the problem shortly reoccurred. We finally relocated Mom to a "home based" Assisted Living facility that houses a maximum of 15 residents per home. The care is outstanding, the facility is spotless without any displeasing odor and the residents are HAPPY. Mom is finally clean and well cared for.

My brother was there for rehab. Horrible place, dirty, horrible food (it always came cold and if…read moreyou asked someone to microwave it, they acted snooty ). Inexeperienced staff. They sent him back to the hospital about 4 times. Hardly ever saw a doctor.

My husband was there for rehab following a severe stroke. They are understaffed. The stuff they…read morehave is unattentive. Every morning when I would come in to see my husband materials that they had used to take care of them overnight but just toast all over the floor. My husband was wheelchair bound was pushed into a shower room and his wheelchair to take a shower and left alone for over an hour. No one came to check on him. This place is not fit for anyone.

Found the Oak Crest Sales Department friendly, and I looked forward to living there. Then, I moved…read morein. The painting had not been done, and when they got around to painting the walls, there was only one maintenance man, and he dragged my furniture across my oriental carpets to paint the walls. There were frequent notes left with long winded notes of work to be done, and why it was being done, etc. One morning I tried to call in my dinner order, and the answering machine said they would call me back. When they did not, I called again, only to find they were closed for that day. Most of the employees were pleasant, and hard working. The mail was delivered late afternoon. I found it best to pick up mail in the morning, when the area was not closed off. Missing having my car in a garage, they said the cars were shoveled out when it snowed, found out there was a charge. The "Fine Dining" is laughable. Any chicken served was a thigh, or leg, which I do not like. Their farm raised fish is loaded with pesticides. With 2k people having dinner each day, they could not prepare each one at the time of order. (Nice photo of a chef with a saute' pan.) With the way Oak Crest was for well residents, I could not take a chance of ever being in assisted living, or any nursing care Oak Crest was running. When trying to move out, the Move Out official ranted and raved at me, I knew I made the right decision. Gave the information requested, along with my badge, and keys to the receptionist, and left the senior prison. Now I cook my own food in less time than trying to order it, or waiting for a table in one of their 'fine restaurants' where food comes our of one kitchen. Many people are happy at Oak Crest, I was not one of them.

Senior living at its best !…read more I have to admit I don't like the idea of retirement communities. I think you have a vision of depressed seniors, alone and bored. Well not anymore. What a great senior living model. You have to look past wheel chairs and walkers. (We will all have challenges in our senior years!) A friendly, loving environment. The friendships that develop. The activities are many. Gym, pool, cards. Volleyball. New residents coming in are made very welcome. The staff are just wonderful. Management to food servers you receive the service and consideration You deserve. Maintenance response is efficient. Their are many restaurants. I've eaten in most and find the food quite good. There are venues to serve the needs of all. Cafeteria style to fine dining. Indoor or outdoor. Even happy hour! The gym is state of the art. I wish the gym in my community was this stellar. My only concern is I won't save enough money to live here!!!!

The facility is clean, staff is friendly. This is where the good news ends. For a rehab facility,…read morethere were days a relative received no therapy at all. Christmas day dinner was a Styrofoam container with a scoop of chicken salad and one scoop of macaroni salad. That's it. As a rule, the food has bordered on disgusting.

My mom passed away August 7th from the horrible neglect from Franklin Woods if you want your loved…read moreone on good hands run, run, run, from there and Franklin Square gets kick backs from recommending this place . In the short 6 months my mom was there she spiraled pneumonias, bed sores , wounds, septis which killed her . This place does not care about your loved one is about $$$ they pray on the weak and vulnerable my mom was due to be short term rehab and regain mobility well they made sure that didn't happen so she had to stay . By the time endless paperwork to get her out to an another facility waiting on a bed she was sent to Franklin Square where she ended up passing few days later . Genesis robs you of feeling that your loved one is taken care of the staff and facility should be shut down .

Dr. Lawanda Rollins was nothing short of compassionate, patient, detailed and practiced great…read morebedside manner. I was a new patient and it was the best doctor's visit I have ever had. I left with all of my referrals and prescription sent to my pharmacy..I left feeling complete and confident that I have made the right choice in choosing Dr. Lawanda as my primary care.

From the owner: Two Ways Medical Care is a primary care practice for adult patients of all ages. We specialize in…read morehealth and wellness, preventive care, cognitive and memory testing, DOT physical exams, sports physicals, and pre-employment physicals. We offer sick, urgent and some same or next day appointments depending on your health needs. We are accepting new patients. Our office has been selected as a Top Doctor in the Maryland region.

I've only been here once, but I was very impressed…read more The staff was very friendly and welcoming. The facility is nice and modern and clean. The grounds are lovely and the individual rooms are comfortable. While this is not an ideal situation under any stretch for our family member, we are confident that this facility will take good care of our loved one and keep him comfortable. All of our interactions have been good so far and we are glad that Morningside is here for us during this time.

The care the residents get are amazing. The staff is always friendly and helpful. The activities…read morethe they do seem like everyone enjoys it. It is a nice and lovely place. I would recommend this place.