I am from out of town and was searching for a spa. I came across beauty bar by Heather and driving…read morein, I have to admit I was a little skeptical. I'm from Los Angeles and I've had many massages. This was by far one of the best I've ever had. Maggie was excellent and really helped my lower back issue. I purchased a gift certificate for my stepmom who is local and I hope she becomes a regular client. Thanks so much for a great experience.

Beauty Bar By Heather is the best massage that I've had in a long time. They are very welcoming and…read morenice to everyone who comes in. If you need to relax consider Beauty Bar By Heather.

Yay! After moving here from Raleigh, I've finally found my new salon in New Bern! From the ease of…read morebooking my appointment online to the staff's friendly greeting upon my arrival to Shelby's understanding of my expectations for my pedicure, I was extremely happy! Now I'm beach ready! Thank you Shelby for taking the time to get to know me. I'll definitely be back

The massage was really good. David, the masseuse, was excellent. I highly recommend him…read more My only complaint is with the booking, they highlight a trifecta of massage, mani and pedi, but when I try to book it there are no available appointments even into March.

Best service I've had in a while. The staff were so nice. The girl named Lola did a great job on my…read moreFacial. She made it a very pleasant experience for me. Pearla was amazing , such a sweet spirit. She was doing it a little rough at first and I told her and she made it more comfortable for me as soon as I asked. They had snacks for their customers, drinks, and great customer service. I think this is a great place to go for a spa. I've realized when you read reviews , you have to understand that everybody have different standards and expectations, and are used to different prices. For me, THEY WERE AWESOME!!

I've been to this day spa several times over the past 5-6 years. Every time I go, the service gets…read moreworse and worse. I have had everything from a facial, to a pedicure, to a spray tan and NONE have been great other than the 1st massage I had there YEARS ago. My last visit included the ladies talking loudly as they walk down the hall. Or one lady would be in one room and yelling across the hall to another lady in another room. Needless to say, this was not enjoyable or relaxing. My entire facial I could hear them opening and closing the doors LOUDLY. Just very unpleasant and unprofessional. I will not longer patronize this establishment. I even had money on a gift certificate that I let expire if that tells you anything.

Amazing !!! Yeah I'm a dude but I take care of my feet and…read morehave gotten pedis all over the world for the past 20+ years. This place is in my top 3 all time ! Pedi and chair massage were awesome and my wife's French manicure was in point. Highly recommend this VERY CLEAN and well run establishment!!

Just a heads up if you're thinking of going here. There is a complete lack of respect for customers…read moretime. I had a 4:00 appointment and when I walked in at 3:55 the technician was just starting another client. She said someone moved my appointment to 4:15. Well even if "someone" moved my appointment, there was no way she would be done in time. This type of behavior really irritates me.

I had a facial and a sugar scrub with Sheri. It was beyond amazing! She was very professional and…read moreboth services were great. My face feels so smooth and even my stepdaughter noticed my glowing skin without knowing I had gotten a facial! The sugar scrub was wonderful too, along with the warm shower afterward. I would highly recommend this day spa and will return the next time I'm in town.

Thoroughly enjoyed both my facial and massage. I've been battling chronic back pain for quite some…read moretime and the massage released all the pain and made me feel so great. The facial was such a nice deep clean for my face. I left there with hydrated and beautiful skin. Can't wait to go back! The ladies who work here are highly knowledgeable and do a great job.

Went in with a gift card for two services that included the gratuity. Cut down the 90 minute…read moremassage to 60 seconds, and was told when checking out that the service bought had increased in pricing and due to that, the 30 minute massage would not be honored and that I owed $18 which included a 30% gratuity also. I did not enjoy and would never ever recommend you buy a gift card that states what service. As I had ZERO idea what was paid at the time of the gift card purchased, I was in no position to argue. I had had the gift card three years but when I had gone in there to schedule a date..their schedule was always full or I was not in state. The spa service was good, front desk and their protocol was not. I would also encourage the owners to place on their discount that gift cards amounts be listed to the service and that changes to the cost should be negotiated upon arrival. As a business owner myself, I cannot imagine selling a service that has been paid for and then the person takes a third of the service away and still has to pay. A 30% gratuity is absolute nonsen...

I scheduled an appointment online, actually two appointments, one for my eyebrows and one for a…read morefoot peel. The spa called the next day (as I made the appointment after they closed the day prior) and let me know that I could actually arrive just before my foot peel because I booked too much time in between services. I arrived and was greeted with an amazing smell, nice relaxing music and a friendly staff member. I filled out paperwork and the staff member showed me around. The space is extremely clean and very very well decorated. I waited a very short time in the relaxation area before Terry came to get me for my services. First we started with my eyebrows. Terry was extremely gentle and I almost fell asleep while she was tweezing my brows! She explained step by step of everything she was doing. Next she started my foot peel and covered all pertinent info with me. Lastly, Terry ended up checking me out and she provided her card in the event I had any questions or concerns. She gave fantastic service. Her touch and communication is definitely what I'm looking for when I visit any type of spa. Highly recommend!!

This place is AMAZING! Gabby has been my go to. She has been taking care of my family (3 males/2…read morefemales for about 15 years.

not impressed. Haircut mediocre, stylist chewed gum the whole time. Could have gotten this at…read moreSuper Cuts.

Paid $55 for a lash lift for it to barely make a difference. And the tiny lift it gave my lashes…read morewas gone within 5 days. $55 for zero difference in my lashes.

I love getting gift certificates here and even coming on my own. They are always super nice. It's a…read morelovely relaxing environment that continues to transition and change over the years I've been coming. It just keeps getting better. I feel like it is a hidden gem in Carteret County.

My husband and I returned to Coastal Massage & Spa to celebrate our fifth anniversary. We had the…read morePerfect Couples Massage, which lived up to its name. It included hot stones which I often add to other massages. We had a very relaxing experience. He requested medium pressure, and I asked for medium-firm. I loved my massage therapist Aydil. We'd love to return again anytime.

Visiting Wilmington and needed a good massage, which is exactly what I got! Friendly front desk…read morestaff, spotlessly clean, and received a great massage from Nicky. She was professional and knew how to smooth out the stress! Would highly recommend!