AVOID THIS PLACE AT ALL COST. Cheap does not always mean better. We used their boarding services once before and had a good experience, which is why we returned. Unfortunately, our second experience was completely different and extremely disappointing. On the second night of boarding, I received a phone call saying we needed to pick up our dog because the female staff members could not control him and claimed he was being aggressive. We were out of the country at the time, so picking him up was impossible. They then informed us they would have to medicate him. What they failed to properly disclose was that the medication caused severe side effects, including bloody stools. We were not informed about this until we picked him up. Our dog is a 130-pound Rottweiler, and unfortunately his breed already carries an unfair stigma. We have raised him since birth, and he has never harmed anyone or shown aggression. He does have a loud, intimidating bark, but that does not make him dangerous. The lack of communication, poor handling of the situation, and failure to inform us about the medication side effects were unacceptable. We will never use their services again. read more

Everything. The Technician came out asked some questions about my dog. My husband answered the questions and they stated he declined two vaccines. Well, we go to the Vet for their guidance and expertise. Yet, the dog was given a vaccine that is not necessary for this climate. My dog has been sick since. I went back to get the other medication and I was refused service and told to go elsewhere, this is after more than 15 years going there. First, don't lie on my husband and don't make my dog sick and refuse me service, versus making it right. Don't take your "fur babies" there - you have been warned. Sadly I could not post ZERO stars! read more

Dr Brisbane is so patient and his staff is phenomenal. They always make us feel comfortable. They ran a test for our dog's allergies and have been walking beside us as we find the best solution for our pet and our budget. read more

Brisbane Veterinary Services - Veterinarians Near Me - Smithville, Missouri

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My dog Maggie just needed a general checkup so my neighbor recommended Brisbane's Veteranary Clinic. We went today and I-really like the people. Very friendly, helpful and gave good advice. I will definitely be taking all my pets there. Reasonably priced too. read more

Brisbane Veterinary Services - This is Maggie who loves the nurses and Dr. - Veterinarians Near Me - Smithville, Missouri

My young goat (very much a pet) was one day suddenly very, very ill and out regular vet was closed for the day. I was grateful that Brisbane Vet was able to see us right away (hence the one star). When I got there i couldn't really fathom why the man became a vet. Really seemed to have no interest in animals. He kept asking me the same questions over and over because he hadn't listened to my answers. He gave my goat some shots that sent him through the roof in agony. The next 3 hours he screamed nonstop and had convulsions. He took a fecal sample that he said would be back from the lab the next day...it's 5 days later and still no word. I called in today and no one had answers. In the meantime, our regular vet called me on his day off and gave me some great pointers to try to help the goatling (which the Brisbane vet didn't do). $130....my regular vet would have been half that and at least he shows some interest and empathy. No going here again. read more

More like NO stars. I had called to make an appointment for a neuter and declaw for my cat. I was told that my appointment would be on a particular day, to drop by cat off between 7:45am and 9am. I made arrangements with my employer so I could be a bit late to work (driving 30 minutes to get my cat there one way). I did the whole, no food/water thing the night before, which meant BOTH our cats could not eat or drink. Got to the appointment and was told they did not have time for me or record of the appointment. No real solution was offered. I could leave my cat there and see if one of the four surgical appointments didn't show up. I find it hard to believe that they cannot accommodate one more. Huge inconvenience. If they cannot keep track of appointments, how can you trust them to keep track of your pet? No thanks, will not be back. I also noticed a huge 2ftx2ft urine puddle in the lobby while I was waiting ten minutes or so for them to try to figure out what to do. Unimpressed. Terrible customer service, complete disregard for the prep and stress on my cat to get there when THEY told me to get there. read more

Dr. Brisbane and team have taken very nice care of our cocker spaniel. Very responsive and thorough. Have also boarded her there with confidence. Highly recommend. read more

Go here if you genuinely love someone looking to run up a bill without your permission. Took our cat in for a urinary analysis, and specifically said if it's a UTI don't continue any test just provide the antibiotic. They ran $170 blood work then insisted they had to put him under for the urinary analysis because he was too much of a risk to them, even though he has no claws. TAKE YOUR PETS TO A REAL VET AND NOT SOMEONE LOOKING TO PROFIT OFF THEM read more

Dr Morgan Wolff is absolutely amazing. I called on Saturday at 3:25 and she called me back within 5 minutes. My Papillion that is 15 years old was extremely sick - it can on very fast. She met me at the clinic at 4:15. Did blood work and put her on IV's over night - The next morning she called to tell me that I could come a pick her up. It has been day 3 and Fiona is doing fantastic. I will never take my Papillion's back to their old vet !! Dr Brisbane had always been our horse vet - he has an amazing team!!!!! read more

We have used this vet for over 3 years. Monthly we need medications for our dog. We call in the refills and they never call back to notify they are ready. We show up to pick them up and they are rude and act like it is our fault that they can't do there job! Poor customer service. Debbie in the pharmacy needs an attitude adjustment. read more

If I could leave no stars I would. This place is terrible. I took my 100lb dog who is 9 years old in for a dislocated hip. After he is gotten from the exam room I open the door to see 2 women holding my dog off the ground in a swinging position by his legs trying to get him up on an X-ray table. I was shocked! Another woman came to assist. Three grown women all putting thier weight onto my dog after holding him by his legs( this dog had a dislocated hip) to get him on a waist high x-ray table. I have never in my life seen my dog or any of my animals treated this way! They about dropped him getting him down. I got my dog didn't say a word and left. I was in shock of what just happened to my dog. I was speachless. I couldn't wrap my mind around 3-5 staff members of this establishment being okay with this behavior. I never spoke with the vet about any x-rays nor the visit. I get a bill for $196.00 and no explanation or layout of charges. If anyone owes anyone anything it's this so called veterinarian an apology to my animal. read more

This is the ONLY veterinarian I trust any of my pets to in the area. The staff is as good as it gets. Very friendly and very accommodating and their rates are better than anyone around. The recent move into their new building only solidified my commitment to having them be the only vet service to take care of my animals. read more