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    Bristol Soccer Club

    5.0 (1 review)

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    14 years ago

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    GF Fitness

    GF Fitness

    2.0
    (4 reviews)
    3.3 mi

    This review shows it's for Bristol, CT., it is not. The Bristol Gym is doing it correctly, this…read morereview pertains to the new gym in Newington, CT. I was unable to correct it to state the Newington, CT gym. The gym is stating they are part of the Silver Sneakers program, but I checked directly with Silver Sneakers and they are not. Moreover, when I was in the gym checking it out, they were charging a couple $29.99/month each to use the pool. Silver Sneakers rules require member gyms to provide the basic level membership at no cost to the member. The basic level service includes the use of the pool. The gym is also restricting Silver Sneakers hours to 8:00 a.m. to 12:00p.m., again not permitted under Silver Sneakers rules. Management there was uninterested to say the least in correcting this. Seniors stay away from this gym; they are charging for services under the name of Silver Sneakers and are not part of that program.

    I relocated from Connecticut to New York for work and initiated my cancellation on February 26,…read more2026. I followed up via email on March 9, provided my proof of relocation (bank statement) the same evening, and received written confirmation from a GF Fitness representative on March 11 that my account would close after two final payments -- $39.59 on 3/27 and $65.99 on 4/1. His exact words: "After that you are all set and won't have any additional charges." That should have been the end of it. Instead, GF Fitness went completely silent for 2.5 months while continuing to charge my account every single month -- charges I never authorized, for a gym I hadn't stepped foot in since moving. When I followed up on May 28, a different staff member -- apparently with no access to prior correspondence -- sent me the exact same "we need proof of relocation" email from March, as if the entire documented exchange never happened. When I pointed to the March 11 confirmation email, they claimed they "never received" the bank statement. That claim directly contradicts their own written confirmation from two months prior. As of June 2026 -- three months after written confirmation of cancellation -- I am still being charged. I have now sent a formal demand letter citing the Connecticut Unfair Trade Practices Act (CUTPA) and initiated a chargeback dispute with my bank. The gym itself is fine. The staff on the floor were always friendly. But the billing and membership management operation is either deeply incompetent or deliberately predatory. Either way, if you ever need to cancel, get every single thing in writing -- because their word means nothing. I have 14 emails proving that.

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    Razor blade on Fire Extinguisher
    Bug infestation in showers

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    Bristol Soccer Club - sports_clubs - Updated August 2026

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