After reading some of the reviews I felt compelled to post…read more I have lived at Waterford for about a year now. This is my 3rd rental locally in 2 years after selling my house. I don't plan to live anywhere else! I have a 2 bedroom/2 1/2 bath unit. The master bedroom is ENORMOUS. I enjoy having the option of a bathtub or stand up shower, too. The kitchen is large and beautiful. There's a lot of cupboard space and the stainless appliances and deep sink are a nice touch. Concerns? Some minor ones that you'll get wherever you lease. A lot of them are out of the control of the landlord and office staff. Working with the property manager and office staff has been a breeze. I have emailed the property manager on a few occasions and the response has been quick, regardless of the day and time! Bliss Property has put a lot of attention to detail at Waterford. I'm excited for the new pool to open and to have grass everywhere! I can't thank them enough for providing me with a place I'm happy to come home to.

The only good reviews are likely from the employees themselves, they also target any negative…read morereviews and try to remove them! Do yourself a favor, don't sign a lease here!!!The current "manager" Rachel is completely negligent and doesn't hold any tenants to the terms of the lease. She is never on property & resists finding solutions to any issue that arises. Once I reached my breaking point as the property had become a health & safety hazard due to rat infestation & no plowing/salting being done resulting in several tenants injuring themselves, I escalated my concerns to the CFO Rob Cavallari ... whom also rated this property 5 stars ... and he was no better. Completely arrogant, condescending and legit laughed at the issues i brought up. There are several MAJOR issues with Waterford including tenants that chain smoke & litter everywhere - management refuses to do anything about this, the smell of rotting garbage (there's only one dumpster!), rodents & insect infestation- they are destructive & will chew anything you leave outside including your vehicle, appliances that will break every few months, loud & disruptive neighbors and being pestered by the leasing office when you're about to move if multiple prospective tenants can tour during the peak of covid. Because tenants are never held to the terms of the lease it sets a precedent that "anything goes" which has made living here extremely unbearable. Also, the units are poorly constructed (drafts near doors, water back ups frequently, plumbing issues & heating / cooling issues etc.) and the complex offers no amenities aside from a poorly maintained pool. Very high turnover rate, no long term tenants. Bliss feels that they can ignore how their tenants feel and keep releasing unit after unit, how's this review? Maybe it's time to make some changes. Fire Rachel and stop turning a blind eye to tenants concerns especially when there are reported injuries due to your negligence.

Maintenance man Jason deserves a 5 for the work he did- came several days in a row to make sure my…read moreceiling was repaired correctly- the four is for how long it took them to get to the repairs in the first place.

terrible maintenance, horrible people working at their offices. apartment was relatively cheap, but…read moreit seems you get what you pay for, including black mold, plumbing issues, and non working appliances. avoid at all costs if you value your health and sanity.

Cleaning service was good but the dependability was poor. Broken car, no car, had his brother…read moredrive him who sat out in the driveway for three hours while he cleaned. Was very polite was why I hired him and gave him his first good review. Referred him to my daughter for apt. cleaning and Amiral destroyed her cast iron railing on her steps which has not been replaced for almost 2 years now. He keeps denying he backed into it blames girlfriend but he was seen doing the damage. I saw the other side of him as he lied over and over....kept having personal problems such as mother of his son smashing his cell phone, denying him to see child etc. No show, no call several times. Expected Stand with Us to be out of business. When he cleaned was very good but lack of accountability detracted from overall service. When I called him asking about the railing repair he got very hostile, swearing, denying etc and his politeness that had impressed me vanished quickly. I guess that was his true colors.

From the owner: A professional cleaning service that’s keen to the servitude of the customer. Catering to all the…read moreneeds of the customer that allow for a greater experience. Punctual and efficient, flexible with our scheduling and very reasonable pricing. Communication is a high priority for us here at Stand With Us, so neither Us nor You will be waiting and wondering. If you’re looking for a cleaning service that’s going to Stand the Test of Time, if you stand by us, We’ll Stand By You. Specializing in Hotel Cleaning Waxing and buffing floors, Restaurant cleaning, Housekeeping (laundry, folding and washing clothes, making beds, changing and washing linen) Pressure washing Baseboards Carpet cleaning (vacuuming, spot removal) Hospitals (deep cleaning sanitation, change beds, wash and scrub walls, sanitize floors, dusting fans, washing windows, doorknobs and all high and low touch surfaces.) Schools (classrooms, dry and damp mop, buffer, strip and wax, chalkboards, bathrooms, auditoriums, lunchrooms, libraries) Offices (Garbage Removal, dust removal, cleaning of all hard surfaces, sweep, vacuum, damp mop, kitchen, bathrooms, office shredders, windows and windowsills) Pre and Post Pandemic Cleaning Restaurants and food processings

Great work on both a basement floor and a driveway. Work was done on or before the promise date,…read moreand the pricing was fair. No hassles at all.

Great company. Paul is a great guy and his work is unbelievable. Their fast, they clean up after…read moreand their prices are much better than other estimates I got.

Tracey, is always such a great pleasure to work with . She does the stagging for all my flip…read moreproperties, and she always hits a home run. Each project is unique, and beautiful, and she never fails to create the perfect space. Since having great success on flips I've decided to hire Tracey to stage some of my rental properties as well. I was very pleased with how beautiful they turned out and at a very fair price . In addition we received a tremendous amount of prospective tenants , much more than we would have (I'm sure) if we hadn't staged the apartment . Moving forward I will definitely be using Tracey to stage my new apartments as well ! Once again she proved herself to be a great asset to my team . I would highly reccomend Tracey!

We heard about Tracey's work through a local real estate meeting. We knew that from other feedback…read morewe wouldn't be disappointed but we were not expecting to be absolutely blown away by her work. Her attention to detail is amazing. Prior to staging we had numerous conversations discussing colors, room dimensions and style we were going for. We couldn't have asked for a better choice of furniture, accent pieces and decor to show off our home. It really did take it to the next level. Our home sold quickly with numerous offers flooding in and we truly believe staging had a large part in this. We had so many local realtors ask for her info and one was so impressed that they asked if they could use our home as the background to their promotional video. Her prices are very reasonable-you can't afford not to hire her! We plan on using Tracey on all of our future flips.

My experience with Natale Builders was disappointing from the start. They refused to provide any…read morefirm pricing until I put down a $10,000 "refundable" deposit, which in hindsight should have been a major red flag. Once the deposit was paid, I asked multiple times for a quote. It took nearly two weeks to receive, and what I got was a generic two-page summary with minimal detail and vague estimates. After deciding not to move forward, I asked for my deposit back on Thursday, October 30th. Instead of promptly returning it, they first tried to sell me another property and said the deposit "wasn't ready." Communication was evasive and inconsistent from that point on. A full week later, they finally issued a refund on November 6th, but only after deducting $1,750 in "fees." According to their letter, this included charges like $95 for a meeting, $95 for correspondence (Texts), and hundreds more for "estimating" and "drafting," even though I was only ever provided one of their standard layouts with small changes. There was no true itemized evidence of custom drafting or real estimating work to justify those costs. What was presented as a refundable deposit turned into a slow, frustrating process with arbitrary deductions and poor communication. It took over a week after my refund request just to get a partial check back. If transparency, professionalism, and trust matter to you, I strongly recommend avoiding this builder.

From our first interaction with Lisa in the sales office to getting our keys, they made the entire…read moreprocess of building our first home super painless. Starting with Lisa it felt more like talking with a family member than a sales pitch. Devyn at the design center helped us design everything with meticulous detail, and was always available to help us pick the right accents. Frank, our project manager, gave us a date the home would be ready our first meeting and he hit it spot on. Helped us make bigger decisions in terms of the home and was very knowledgeable. Would highly recommend Natale!

I've been with Buffalo management for the past two years. I had my first apartment with them in…read moreDelevan and now North Street. They are completely understanding to my needs, communication is great and keep everything smooth running. Jeremy is the best, he helped me with my issues and very professional! Even helped me find a storage unit that was inexpensive. Love Buffalo management group, would highly recommend.

Buffalo management group ... Hmmmmm worst outfit in Buffalo. They want everything plus your body…read moreparts, yet they have dirty laundry facilities, dirty hallways, bed bugs in apartments, they have older people with barking dogs that poop and no pick up. Yet they have problems following through promises they make in the lease. This by far was my worst renting experience ... Left Embassy over 5years still have no issues that Buffalo Management they are the issues. Also have friends that lost jobs during COVID and Buffalo management group got pd from the State of NY and have sent friends of mine to collections to double collect!!! That's against the LAW !! Don't rent from this group unless you want bed bugs and extra charges!!! Worst outfit ever!!

Update: Tammy contacted me personally and we had a frank and productive conversation. The take-away…read morefrom the conversation is that Tammy is dedicated to her business and willing to accept criticism and make things right. I believe that the person that represented the face of the business that day will not be the reflection of how Tammy runs her business in the future. Thank you for taking the time to discuss this with me personally. I appreciated your professionalism. I hope going forward your employees reflect the dedication you have shown.

Go elsewhere. Paid $600.00 for 4 hours of their advertised hoard clean up. Good thing for them that…read morethey charge by the hour and not by the results because the results were negligible. Have since hired other company with excellent results for $200 for 8 hours. I did contact the company and their only offer was 'Hire us again for $600 and we'll knock off $75.' They also said that someone brought garbage bags back in and dumped them. The tenant denied this allegation. This tenant deserves to receive part of his $600 back. He is older and has little money. This is appalling.