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    British Swim School at 24 Hour Fitness Carlsbad

    5.0 (5 reviews)
    Closed • Closed

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    5 months ago

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Ask the Community - British Swim School at 24 Hour Fitness Carlsbad

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    Callan Swim School - Covered pool

    Callan Swim School

    4.4(245 reviews)
    5.7 mi

    I am writing this review on behalf of the staff at this location. The teachers are so wonderful and…read morecaring. The office staff is always accommodating and friendly. Unfortunately, we have noticed that staff members, including one of our favorite instructors have left and are planning on leaving their employment at this location. I have learned that this is not because of the job itself, but because of the conduct and behavior of the owner whom I shall refer to as "B" "B" does not seem to value his staff in the way we, the customers, do. It is my understanding that he is often rude, dismissive, abrupt, and insensitive to staff. I have also learned that there is hardly a staff member at the school that has not been brought to tears by the words of 'B" I have personally observed some of his interactions with staff, and was horrified that they would be spoken to in the manner that he did. This type of business relies on their staff, specifically their teachers. Without them, there is no business. I am quite concerned that there will be a continued turnover, which will have a direct negative impact on the students at the school, including my son. I know that this is a family owned and operated business. I have great respect for the Callan family. Unfortunately "B" is risking their good reputation, and I truly hope someone in the family business can step in and change the course such that the staff be treated as they deserve. I know that many families, mine included, will follow our child's instructor if they should leave this location. This 5 star rating is only because of the employees.

    I do not recommend using Callan for kids under 3. We brought our almost 2 year old and it wasn't…read morethe best experience. First, they might pair your kid with another older kid (that already knows how to swim but spends more time with them) or extremely younger like a 1 year or younger (which requires more time and attention) and you split your 20 minutes, so you really get 10 minutes but they always end about 2-3 minutes early. You are responsible for your toddler when the teacher is teaching the other kid. They just leave the toddler on the steps and say it's your responsibility to watch them. My son almost fell off the steps, would have drowned. So be prepare to get into the water. They include in their contract that it's your responsibility even though you pay for them to teach. Or wait awhile for them to be done with the other kid. Second, they start on time and end it 2-3 minutes early, with a break after each go. So swim time is like 7-8 minutes. Older kids get more water time if paired up with them. They get to swim the whole pool while toddlers get like less than 1 minute. Third, they are extremely inflexible if you have to miss one class. You can't just reschedule with a set date, they make you call the day before to find any time available the next day only and it could be 10am or 5 pm, but who knows. I would imagine they have their schedules out already a week in advance! But no. The front lady is extremely difficult and hard headed regarding rescheduling. Also, I don't know if they have certain milestones for toddlers, but just teaching them to be comfortable in water. No like learning to hold your breath under water or floating or swimming to safety. Some teachers are better and spend more time with your kid, no consistency. What a waste of money and time for toddlers. Never coming back.

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    Callan Swim School - A happy little swimmer and her mama!

    A happy little swimmer and her mama!

    Callan Swim School
    Callan Swim School - Your kiddo gets to ring the bell when they've mastered a lesson/stroke. Everyone cheers! It's so fun for them.

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    Your kiddo gets to ring the bell when they've mastered a lesson/stroke. Everyone cheers! It's so fun for them.

    The Native School

    The Native School

    3.8(70 reviews)
    1.5 mi

    My daughter is in her second year at Native School and we cannot say enough good things about it!…read moreUnfortunately there has been some bad publicity because a former employee (trying to steal students away to a competing school she was opening) fed parents misinformation that scared them, including launching a really personal attack against the amazing director, Shannon, who is an incredibly transparent and thoughtful preschool director. She hosts regular meetings for parents to talk to her and will also always be happy to hop on a meeting any afternoon to discuss any questions and concerns. The program itself stood out to me immediately for being a really good supportive model for development. The students are not playing "Lord of the Flies" out in the woods, they are guided and supported by amazing teachers who spend their afternoons writing documentation of the learning in their classrooms and designing emergent curriculum. We could not be happier with the school we chose and our daughter loves school passionately. We have even decided to keep her in Native School another year instead of moving to the free public TK because of how much we love the program and the teachers.

    ***Warning to parents*** My experience with the teachers…read morewas generally good but you could tell there was a disconnect between them and upper management due to the high turnover rate and disruption in teacher continuity. The frequent and disruptive staff changes significantly effected my 4 year old son who was upset to see teachers come and go. At the end of our semester for 2024-2025 it became worse and substitutes/new faces were very common. We were told by some teachers that quit that safety regs/guidelines were not being followed(especially on rainy/stormy days). All that being said, we decided to pull our child out from the Fall 2025 semester. We had already paid for it but we figured we would be returned our reservation money due to the circumstances. Management refused our first attempt to reimburse us even after my child's spot was filled(Bad business etiquette). So here we are with our reviews and our next steps will be small claims. In the contract it states that they will maintain a consistent and properly staffed program...That was not our experience.

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    The Native School
    The Native School
    The Native School

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    British Swim School at 24 Hour Fitness Carlsbad - swimminglessons - Updated September 2026

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