I love my dogs and I am admittedly slightly neurotic when it comes to their care. So, it's a relief…read moreto have found The Wag Staff, a company that I trust 100% to take good care of my pups when I am away from home. We have booked overnight care in our home and daily visits many times and always return to happy pups who have played lots and have been given loads of attention in our absence. Whether it is navigating a walk with two big dogs and sunbathing neighborhood cats, finding a lost ball, or getting our older dog to eat his meds, Arielle has been up for every challenge or special request while dog sitting for us. We get text and photo updates too, which is so nice when I'm missing my furry family members. Scheduling and paying for services is also a breeze. If you are looking for a reliable business that you can depend on for in-home dog care or dog walking, I highly recommend The Wag Staff.

I've been a client of The Wag Staff for five months now, and all I can say is wow! The amazing…read moreprofessionalism, deep love of their animal clients and wonderful care they provide is top-notch. After every visit they provide me with a text message with photos and an update about how it went with my dogs. I'd highly recommend TWS for your pet's needs.

Jenna and Casey have watched my fur baby Max several times, lasting from a couple of days and up to…read morea full week. I like that I received frequent photos and updates about how Max was doing and what they did that day (walks, playing with other dogs, lounging on the couch, and snuggles with their family). Max loves them! Whenever I go anywhere without Max, they are my first choice and in highly recommend them!

From the owner: We host small to medium dogs in our home and treat them like family. We are also able to host small…read moreanimals and provide drop-in care for cats, dogs, rabbits, spiders, you name it!

Deanna is a wonderful person with a true gift for working with dogs. We are so happy with the love…read moreand care she displayed in watching our dog (and cat!) while we were away for the weekend. She was very patient with our sometimes nervous and protective dog and sent us detailed updates and gorgeous photos throughout the weekend. I can't wait to use her service again, and I'm so happy she was able to bond with our pets and make sure we felt comfortable and in-the-loop throughout the process!

Deanna's love for pets is so obvious. She is reliable, accountable and runs a great business. Her…read morecommunication is top notch and we have never met someone who goes as "above and beyond" as she does. Just superb. And she's so reasonable-- with pricing, flexibility, requests, etc. So glad we found her.

I recently found Tina on Yelp. Boy, Yelpers have not let me down in PDX, my new city! Tina is no…read moreexception! My hubby surprised me with tix to Las Vegas at the last minute-but what to do with our sweet girl, Gabbie?? I decided that, because she is an elderly Lab who is more into comfort and less into dog socializing, that I needed to, instead of boarding her, get a dog sitter. Best decision EVER. I made a call and got no response-then I called Tina. She called me back right away! I pled my case, apologizing for the last-minute ask, with the hope she could fit Gabs in. She was busy, but understood our conundrum and agreed to come meet us after her last appointment-same day! She was very pleasant and professional on the phone. Meeting Tina--well, Gabbie made her preference known by popping right over to her, giving licks and rolling over hoping to mooch some belly scratchins. Tina was already down with her doing exactly that before I could blink, with sweet words that told me this was her happy place. This was going to work out great. Tina then followed me closely around the house, copiously taking notes about Gabbie's food and meds, timing, toys--all good questions. Whatever nerves I had about giving a stranger a key to my new place completely melted away. I am a good judge of character, and I saw that she was a rare combination of an organized, reliable, trustworthy professional that absolutely LOVED her pet charges. During our trip, I got texts and pics of my happy girl, who in essence had an awesome person stroll in twice a day to give her kibble and tons of TLC. I'm sure she forgot about who we even were, lol! We returned to a happy, (not panicked!) doggie, and she had everything properly locked and had turned on lights as needed and to help with security. She even asked if we'd like her to bring in mail, and we saw flyers from our door were brought in for us! On a side note, she mentioned that she was taking the weekend off-the days after our trip. She hadn't had a day off since February! But when she heard on Friday via text that we wouldn't be home until late on Saturday, she offered to come feed her and visit in the am--even though that was her day off!! We never would have asked, but she practically insisted because she was genuinely concerned with Gabbie's well-being. Isn't this what we're all looking for in a pet sitter and walker?? We are grateful and will definitely be using Tina's services again. I cannot recommend Tina highly enough!!

I am so thrilled to have met Tina, thanks to Yelp. I went away for several days and my kitties…read morewere very well cared for. I was impressed not only by her love for animals but her professionalism. She really covered everything when she came to meet with me and I felt very comfortable trusting her with my cats. She is very thorough and she really knows her stuff. She is a true pro, not a part-timer. She kept in touch with me throughout my trip and even offered to send photos. My kitties were calm and happy upon my return home. Yeah! I am looking forward to calling Tina again and would recommend her to anyone! She is great!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

I just had to take the time to write a review for Kathryn Burge! Most people write reviews if they…read moreare upset but this petsitter deserves the time to write how Amazing she truly is. She goes above and beyond for my dog and will always make time for him rain or shine. If I am working late or if I don't feel well, she will come on the fly. He looks so forward to her coming to the house and she is always on time. He is obsessed with her almost more than me. Stuart is a rescue that is a bit shy of strangers. We love Kathryn.

Kathryn is a very personable, professional and responsible pet sitter. I could tell from the start…read morethat she really cared for our dog. She listened to all the crazy things our dog does on walks etc and she really took it seriously. I trusted her going to my home when we were gone. I highly recommend her services. It's a relief knowing our pet is taken care of by someone who really wants to and loves it! Thanks so much!