I hired Brent movers in September of 2024 to move me from Zionsville to Indianapolis. I had lost expensive crystals, damaged property, I was charged a lot more than the estimate, and I was charged for services not provided. I want a small claims court judgment against this company which they have not paid. Comically, they advertise in all female packing crew which never came. The male movers packed my property and did a sloppy job. I would avoid this company. read more

I messaged the owner on their business page via Facebook to inform her of some issues with her crew as they were moving ny neighbors. This is the response from THE OWNER- "thanks for wasting my time" ???? Seriously? The crew blocked my driveway and they were being very unprofessional as they did their jobs. Using the N word was used multiple times and talking about b***hs this, smoking that.... men's locker room chat for the world to hear while kids are out playing. And then someone from the crew loudly threatened my home as they left. It's just bad business. I know who we WON'T be hiring when we need to move. Britts Professional Packing and Moving- Do better!!!! - she responded again in private message saying "I will come buy to discuss this" NO! You won't. As a business owner you don't just show up at people's houses who have contacted you with a complaint/suggestion!!! That is incredibly out of line. I informed her she is not welcome at my home, that she had the chance to discuss the situation and she responded rudely instead. Check the internet for other reviews with accusations of theft, damage, drinking/smoking weed on the job. Be weary if you choose this company. read more

Britts Professional Packing & Moving - They were moving my neighbors n decided to block my driveway. Then when I notified the rude owner, she was very unprofessional, threatening. - Movers Near Me - Indianapolis, Indiana

I've used Britt's packing through out my life and my moves and they did an excellent job Everytime. Debbie and her packing crew are amazing. Mike's crew is the best, there's nothing they can't handle or do. I'd recommend them to anyone. read more

Britt's did an amazing job with our move. Debbie and her crew packed us and Mike's crew moved us. The packing was excellent and everything was very packed. Mike and his crew did a great job with protecting the large pieces of furniture and executing a very difficult move from a 3rd floor apartment w/ no elevator into a 3 story townhome. It was the best money ever spent, and the pricing was very reasonable. I can recommend them enough! read more

Britt's were booked to move (all the packing done by my household, not by them) but because another customer couldn't budge on their closing date, I was asked to change my date despite booking first, having made accommodations with my employer and arranging other friends to assist. Apparently the other customer was more important (or getting charged more $$ per hour). I had to find another service 3 days before my move date and I did, and for less money. They only receive one star because zero stars isn't an option. Horrible customer service and the definition of unprofessional. read more

Do not use Britt's moving. I hired them to move my appliances from my old house to new house and vice versa since they were nicer. They were 2 hours late and didn't call until after being an hour late. They were very nice guys but just terrible at their job. I had to disconnect the dishwasher and remove the microwave with my own tools as they had no clue what they were doing. I told them up front what I needed done and they said they could do it no problem. Well now I am having to install both dishwashers and both microwaves. Oh and they left the valve turned off on the refrigerator water so now I have to try and move it out of the extremely tight space to turn the water on. Terrible. read more

Britts Professional Packing & Moving - This is how they left the dishwasher - Movers Near Me - Indianapolis, Indiana

Free Estimates,Flexible scheduling, all female packing team. A great company to get you threw your next move.

The packing/unpacking crew (who happened to be all female) work both "ends" of the move, and work separately from the moving crew except for directing truck loading. This scheme seems to work very well to get the household content unpacked into the right places. Packers are extremely efficient and are able to make packing decisions with very little intervention. The company was very flexible in helping with dropping off excess at Goodwill. There was nothing broken. The company keeps its appointments on time. I arranged for move-out cleanup through the company and it was all done thoroughly and on time. This is an easy 5-star company. read more

I used Britt's Pro Packing and Moving on 04/04/2020. Some of the guys smoked pot while driving from my old house to the new one. I also found beer cans in my garage after they left, and I do not drink beer. Most horrifyingly, when I went upstairs at the end of the night after they left, I discovered that someone had clogged my toilet and did not tell me. No one else had been in the home except me and five moving guys. I shouldn't have to plunge someone else's poop at the end of a day of moving. I was quoted four guys moving me over 7 hours. In the end, they sent five guys and it took 9 hours. They had to do two separate loads in the truck, which I understand. They recommended that I stay in my new place and show two guys where things went while three guys returned to my old home to get the second load. I was OK with this as it presumably saved me money. When I returned to my old home the next day to make sure all was well, there was trash everywhere in my yard and inside the house: cans, bottles, candy and snack wrappers, chewed gum, paper towels. I expected to return to my old home and mop the floors but instead had to spend an extra hour with a trash bag cleaning up inside and outside. At my new home, two guys spent an hour attempting to put together my bed; they said it was missing pieces. I just assembled it myself and every piece was there. Did they really try or was it being intoxicated that was causing the issue? When it was time to pay, I was asked to write a check to the driver Michael rather than to the company. I did so but now am concerned what was going on behind the scenes with that. For what's it worth, I tipped all five guys. I called the owner Debbie regarding these items and she stated she would get back with me. When she called, she stated that she was so sorry my father had died and that they'd be sending a $100 refund check... that's right, she didn't even know who I was. I asked her to call me back when she knew who she was talking to and how she would make the situation right. It's been over a week and no return phone call or refund of any sort. I purposely used a local, woman-owned small business rather than a big corporate moving company. I expected excellent customer service and instead got the runaround you'd expect from a corporation. Do not recommend. read more

I cannot say enough great things about this group! They were absolutely wonderful! They sent a great packing team who was professional and trustworthy. The movers were hardworking, friendly, accommodating and never said no to anything we asked them to do. They were great to work with. We will never use another company to move again! Mike and Debbie Britt are the BEST! read more

Two times we used Britts services for moving. The first time they were an hour and a half late and the second time they were an hour and 10 minutes late. They still charged the same amount quoted even though they were so late. There were no apologies for the poor service only excuses. We had to keep an eye on them the whole time to make sure they kept moving because they were in no hurry at $100/hour. I would not recommend them nor will I use them again. read more

My experience with Britt's Professional Packing and Moving was exceptional. Debbie is so customer service focused. My closing date changed several times and each time she was responsive to the changes. Moving day was a breeze. The team was on time and worked quickly. Everything went so smoothly it was unbelievable. Also, their price beat the rest of the local movers. Don't pass them by, you will not be disappointed! read more