We were lied to. As we tried to put in an offer on a home, we found out that none of our pre approval paperwork was ever submitted. Also Mason Carrigan had ran 2 unnecessary credit checks, which had lowered our credit score below the qualifications for VA. He was insisting my wife's credit activity was to blame for my score dropping. During this time Mason could not be reached at all, whether during or after business hours or on weekends by us or our realtors. Subsequently we were not able to put in an offer and lost out on an excellent home. We went to another lender, whom had fixed all of Masons mistakes and we were pre approved and put in an offer on an another home in 3 days. WITH A LOWER RATE!!! Update: We got our HOME!!! read more

Huge thank you to mason and his team. We bought our first home with using broad view. After months of shopping around for houses and mortgages. They helped us so much with being a first home buyer. Always being in constant communication during our process. Even to this day he answers my emails in a speedy way and assists us with answers. At first we were skeptical with the process but being a new buyer he explained everything to us. Thanks broadview!! read more

There are so many great things I can say about Broadview Mortgage and especially Mason. My wife and I had struggled qualifying for a mortgage. We spoke to a number of banks, including some of the major names, but unfortunately we could not qualify. We then spoke with one of the largest online lenders. They were able to get us approved via FHA, but this required a large private mortgage insurance payment every month. Mason at Broadview Mortgage was able to get us approved on a non-FHA so I do not have to pay for the monthly insurance fee. This helped us get a larger loan for a lower monthly payment. Mason Carrigan is the person you want to go see. I didn't realize how complicated getting a mortgage is these days. So much documentation is needed, especially since I am a business owner and self-employed. But they did help me navigate through this complex process. The highlight of my positive experience with them was when Mason Carrigan took the time to really go through my credit report in detail. By doing so, he found errors and inconsistencies in my credit report. Mason showed me that line item 8 on page 6 contradicted with line item 12 on page 10 ( the page numbers may be off a bit, but you get the idea). Attention to detail, who does that these days? I had shown my credit report to numerous other bankers but none found the errors Mason found. Bottom line, I was able to qualify for a house that I would not have otherwise. Got an extremely nice house that we love for and I believe we have even seen some appreciation on it already. I highly recommend Broadview Mortgage. They did for us what no other bank or financial institution could do. Thank you Mason. read more

The worst company I have ever dealt with. Its impossible to get through to anyone and calls are rarely returned. I worked with Steve Carrigan and his guidance as a mortgage broker was poor to none --- wrong information, delayed processing, sloppy file keeping, and RARELY received call backs or return messaging. I was steered to believe that we would go through the loan process quickly --- but it took 6 MONTHS --- at which time, after extensive documents were sent, paperwork, and more, I was told that I did not get the loan. Why? Because Steve gave me the wrong information that was critical to Underwriting's requirements. I made decisions based on his so called "knowledge", and got screwed in the end. NEVER USE THIS BROKERAGE. read more

The guys and gals at Broadview mortgage were extremely knowledgeable and friendly. Being a first time home buyer they answered all my questions clearly and concisely. I would recommend to all my friends and family. read more

I can not recommend Broadview enough!!! Especially Mason Carrigan!! We are first time home buyers and had no idea what we were getting ourselves into. Mason was extremely knowledgeable and very friendly from the first day. As the process went on he was able to calm stressful situations with ease!!! We had an issue with the sellers realtor at first and thought we were going to lose the house we put a bid on. Mason immediately called everyone and fixed the problem that day. It's been a little over a month and we got our keys to our dream home!!! We didn't think it was possible but Mason and his team made it possible! I can't thank them enough, especially MASON!! Also Elizabeth, Martha, Christine and Maritza. Amazing team!!!! We are happy home owners!!! No more paying RENT!!!!! Yay!!!!!! :) :) :) read more

Terrible intraoffice communication with these guys. I was referred to Broadview thru my real estate agent to get preapproval for our VA home loan. During preapproval they hard pulled my credit twice, and not within a 30 day period. Just far enough apart that they both will stay on my credit for 2 years. I don't know why you even need to do a hard pull once if we weren't planning on buying for 6 months anyway. A soft pull can give you a general sense of where my credit is at. At this point I was very clear with them that they should not pull my credit again without my approval. 4 months later as we are getting closer to put an offer down, I asked for hypothetical monthly payments if we were to put down an offer. Next thing I know, they pull my credit a 3rd time without running it by me. The best they could come up with was sorry, we screwed up, which was the exact same thing I was told after they pulled a second time. So now I'm stuck with 3 dings on my credit that will be on there for the next couple years, potentially affecting any future loan rate. They clearly don't know how to communicate with each other, or respect requests from their customers. Buyer beware. read more

There are very few words that can describe our experience with Broadview Mortgage. They are TRULY one of a kind in their business. Although we hit some bumps along the way during the loan process, the end result was what truly mattered to us in the long run. The Carrigan team was courteous, kind and helpful. Thank you for all your guidance, support and assistance. For all of you Veterans such as me, the VA loan is the way to go. Luckily for us, the Carrigan Team at Broadway Mortgage was adept to all the rules and regulations regarding the VA Loan making the process seamless. We cannot thank you enough for all of your professionalism and dedication with the work that was placed before you. Lastly, you ensured us a beautiful home and to top it all off received one of the best annual percentage rates to date. read more

I have been working with Mason Carrigan as our Loan consultant and let me tell you he has been so kind and so patient with our family. He makes sure he replies to all your e-mails and is highly understanding and professional at all time ! he is very open to trying to get people approved and will try his best to make sure he did everything in his power to get an approval. I call him around 3-4 times a day and even when he is busy he replies via e-mail right away to give me status on our case, HE NEVER ONCE IGNORED ME OR FAILED TO REPLY. Broadview Mortgage is very lucky to have such a professional and highly knowledgeable consultant. THANK YOU MASON ! read more

I highly recommend Mason, Christie and the whole Broadview team. I am a first-time home buyer who was previously made to feel it was next to impossible to afford or get into a home by other lenders, including those recommended by CalHFA. Mason quickly answers every question I have, no matter how small, and the whole team worked tirelessly to get my loan through in under 30 days (!). They kept me informed throughout the whole loan process so there was never any confusion or hassles. Mason even informed me about a few other programs through the state that I qualified for, ultimately saving me money per month on my mortgage. Everyone at Broadview is friendly and beyond helpful. Great company! read more

Steve really came through for us during a challenging 1st time home purchase. There were unexpected things that came up we were not anticipating and Steve made sure everything we needed was taken care of. We love our home and are very grateful that Steve and his team were there for us. I would give him 10 stars for patience because we had a hard time and he hung in there in the best way. He really is a man of his word. Thank you again, Steve and Broadview Mortgage! read more

I literally have nothing positive to say about this company. After 4+ months of calling, trying to get in touch with someone to assist us we finally got in touch with Steve. My husband spoke to him on the phone, explained our situation and Steve said he would send a link for us to fill out an application. He never sent the link, my husband had to e-mail him to get it. Once we got it, in September of 2015 we filled it out within days. We havent heard a word back from them since. We tried calling and we told his brother would give us a call. It is not January, 4 months later and we still havent heard from them. read more

I guess five stars is all I'm allotted to give Broadview Mortgave, although 6 stars would be more accurate. Everybody there is so professional, so friendly and helped us own our own home, something we would not have thought possible in this economic climate. We also learned about our options through their first time home buyer's class. All correspondence with them was answered very quickly and thoroughly. I'd very happily recommend their services to friends and family. They're as good as it gets! read more

stay away from these people, MASON IS A know it all and thinks hes the king of helping people out, infact, he hurts people at the end. to him its all about the dollar. he will tell you thinkgs like, dont worry about paying your delinquint bills, just pay the small onse and i will get you your house. little that he knows that your credit rating does not go up that high after 3 days. he deters people from paying their bills and they mom and dad, Stephen and Carrie, should be aware of this. because I bet its hurting their business. just not fair for all read more

Terrible, do not use Broadview. We decided to go with broadview mortgage because Mason was listed on the calhfa website that he did those loans. When I first talked to Mason he was super nice and sounded very knowledgeable. He told me how much everything would cost and assured me that they are very quick in closing loans. We'll after a few months and a few rejected offers and 3 weeks of purchase agreement negotiating we had an offer accepted. We then paid the inspection and had a plumber come take a look as well. The day after that was done and we had the inspection contigency removed Mason tells me he made a "goof" in estimating our part of closing costs, a $6,500 "goof". Me and my husband discussed it and decided to proceed. Then I had to ask if closing was on track, Mason never told me anything until I asked. Then he said closing would be a week or two late and of course just like a used car sales men he tried to say some reason of why it was not his fault. We had a perdiem fee that we had to pay $100 every day it went past the original closing date. When I said we wanted broadview to somehow compensate for the 1,000 perdiem fees and 6500 "goof" he actually laughed and said he would see what he could do. They ended up paying the $450 appraisal fee. 450 compared to 7,500 is a drop in the bucket. Everyone makes mistakes, but it is how they handle it after they make a mistake that tells the integrity of the person or company. How they handled our situation let's me know they are not a reputable company. We were talking to a different lender, and we were going to switch, but there were some extenuating circumstances that made us unable to. read more