I cannot say enough about my experience with Silver Mortgage Group. I started a mortgage with Chase and they had bad information on my property taxes which after 5 weeks they couldn't straighten out their mess. I happened across Silverio and his incredible staff and WOW, what a professional company. They had my entire mortgage settled before Chase could figure out what they were doing. Professional staff, quick accurate service, great interest rate. They made the process so easy I will never use anyone else again. If you are looking to refinance, or first time mortgage, do yourself a favor and call them. You will be so glad you did. I just can't say enough about all of them. First class company. Thank you so much. My escrow closed in less than 45 days, Chase was 3 months into it and still couldn't get it right. Again, thank you and God bless all of you. read more

Thank you to Silverio and his amazing team for helping my dream come true of becoming a first time homeowner. I would text him day and night with dozen of questions and he would always make time to respond immediately. His team made closing escrow such a smooth process. I highly recommend Silverio for his expertise, experience, and communication to making this process a great experience. He is trustworthy and for those reasons he will continue being our family first option for future home buying experiences. read more

Silverio and his team are amazing! Throughout the whole process of searching for loans and giving advice, they really made sure to explain everything in order for us to take that big step in buying our first home. Being first time home owners, it can be stressful! He made sure we were well taken care of and that everything ran smoothly! I recommend Silverio and his team to help you out! Don't wait! read more

I just closed on my home. This is the first time I have purchased a home on my own. Silverio and Araceli made the process so easy. Every step was explained. Silverio search for the appropriate loan that met my needs. I am extremely pleased with the whole process! read more

I can't speak highly enough of Silverio and his team. When other places said no, they found a path to YES. Do yourself a favor and reach out to them, even if you think you are not ready. With there guidance and knowledge it will not be a matter of IF you will be a home owner it will be just matter of when. We are so grateful to them. read more

Starting and finishing a loan is a stressful process for a buyer. Lots of things happen in the background that we as buyers can't always see. Up to a certain point as a buyer you can only do so much and there has to be faith put into your loan officer to take care of all the details of the transaction with you and the escrow company. Silverio is someone you can fully trust to take care of those details. In addition to his thoroughness, he is fast!! To be good with details and quick is a great gift, what more can one ask for in a loan officer? Communication lines were always open and Silverio was always willing and able to answer my calls/texts even sometimes at the late hour. I would highly recommend him! read more

Silver mortgage group is absolutely the BEST!!! I do not know much about mortgages and the the whole process can be very confusing and challenging but Silver is a wizard!!! He is knowledgeable and patient and he explained everything to me along the way and never hesitated to answer my questions. He has a dedicated and efficient team and I will always refer to them. Thank you for everything!!! read more

Silverio and his team are a class act! And know their inside and out. We had a very positive experience 4 years ago when we purchased our first home. This year we decided to buy an investment property and Silver was our go to lender. If you are in the market for a lender look no further. read more

Silverio and his team were truly amazing! I've purchased and refinanced half a dozen times in the past and this was by far the easiest experience I've had. We will never use anyone else! He was quick to respond to emails, explained things in detail and didn't once make me feel bad about asking a thousand questions. We ran into a small issue and Silverio saved the day with a creative solution. 10 out of 10, I will be recommending Silverio and his team to all my family and friends!! COVID: A lot of the documents we needed to sign were done electronically, the few docs that needed wet signatures were done in the large conference room. The notary met us there and we felt very comfortable, everyone wore masks and new pens were provided. read more

Silverio is a true professional. He helped me and my family achieve the dream of purchasing our first home. He assisted throughout the whole process and made buying our home a breeze. Thank you so much Silverio and SMG! read more

I have used Silverio in several occasions and we are very pleased. I have cleaned his carpets for his offices and that is where we met.

The team at Silver Mortgage Group is the best! They helped my husband and I refinance our home (twice) with an incredible rate, and in record time. Silverio was very professional and helped us through the whole process. He is clear and concise, and explained everything in detail. Their customer service is great too. He and his team answered our phone calls very quickly, even after hours. I truly recommend Silverio for your next home loan or refinance. Thanks Silverio for all of your help. read more

I am a real estate broker, and worked with Silverio Garcia from GEM on a residential purchase. The buyers needed to do an FHA loan on a 30 day escrow in December! Silver and his team closed the loan in 28 calendar days, including Christmas! In fact, they were ready to close even faster, but we had to wait for the sellers to resolve some problems with the property. This transaction went as smoothly as they get! Communication with Silverio was excellent! The loan was handled professionally and they did a great job! I will definitely recommend them to others! read more

Working with Silverio and Silver Mortgage Group has been wonderful experience! My husband and I bought our first home with him and now we have refinanced its been great working with him and his team great in communicating every step of the way. Would recommend 100% to family and friends. read more

I truly can't recommend Silver and his team enough! My husband and I first used Silver in 2019 to purchase our first home together, he knew all the ins and outs of his industry and really helped guide us in the right direction. Fast forward to 2022, we just completed our refinance with Silver and I can't express the gratitude I have for him and his team. His assistant, Araceli, is so wonderful and on top of things. She communicates clearly and often and answered any and all of my questions no matter when I emailed her. My husband I had looked into a ReFi last year with a different lender and it ended up being a really disheartening and frustrating expirence. Silver is an expert in his craft and goes the extra mile to take care of his clients while making the process a breeze. I will exclusively be using Silver Mortage Group for as long as he's in business and I firmly believe anyone in the market for a home or ReFi should as well. read more

The group of people that my wife and I dealt with through Gem Mortgage were amazing the entire process of buying a home. From start to finish they answered every question and put any doubt at ease. From start to finish they moved everything so fast and handled everything. Best team around. Silverio was the best. read more

We want to thank Silverio Garcia for all the help that we received and to the GEM Mortgage team for being so understandable and patient with us. This is our second time with them and we strongly recommend Silverio Garcia and his team. read more

Silverio has been phenomal to work with from start to finish. For our first home purchase he made the whole experience smooth and a breeze. He was very attentive, responded immediately to all and any questions I had and very knowelable. His staff was also very helfpful and organized which made things move faster for us to close escrow. Hands down best lender and best staff in Ventura County. We couldn't have done this without his guidance and wonderful team! Thank you a million for helping us achieve the American dream. read more

When it comes to great client communication and service; Silverio is top notch!! He and his Team close the transaction on time seamlessly.

If you are looking to buy a home, Silverio "Silver" Garcia at GEM Mortgage is the place to go to. You'll find a professional, fast working team who are all kind, respectful and attentive to your needs and ready at your service. Eternally grateful Fernandez family read more

My husband and I worked with Frank Salazar and his team when purchasing our home. I can not thank them enough for their hard work, professionalism and knowledge. The process was really stress free. They closed and funded our loan in less than 30 days. Frank and his team really know what they're doing. I will recommend them to my family, friends and business associates. Thanks so much Frank! read more

Silverio Garcia from GEM Mortgage is the most professional person in his field. He helped me get the loan I needed by looking after my personal interests. He was always available to answer any questions and worked with me to make sure that every loan detail was covered. I highly recommend him to anyone buying real estate. Thank you Silverio!! read more

I would like to Thank Frank Salazar , Araceli and his team of professionals. This will be our 3rd time doing business with them. They go way beyond for their customers. We would highly recommend to anyone looking to purchase a home or refi. Thank you Frank for your excellent service. read more

Silverio Garcia and his team are just awesome!! They closed a loan for me that was supposedly impossible to do as told to me by my previous lender. Not only that, they closed it quicker than expected. You cant go wrong in dealing w/ Silverio and his team. I can't recommend them enough. read more

So, I am not one to usually write reviews, but I think I have to on this one. I am very disappointed with this company and their customer service. I did not qualify for the loan I was trying for and that is not their fault by any means. That is not what I am complaining about, but I am complaining about their lack of response. It is very unprofessional to tell someone that you shouldn't call anyone else to apply for mortgages because their opinion is that they would be able to qualify if it was possible. I was trying to reach them because I was looking into different scenarios that might help me qualify and I cannot even get a call back or a simple response in my email saying they are working on it. I have not gotten one response. When I have talked to them, they were pleasant and really said things in simple terms to help me understand them, but I am giving them only one star because of how much they have not returned calls and it seems like they are very unorganized. I am in sales and customer services and you do not treat people like this and expect them to like you. Even if you cannot help them at that time, treat them right and maybe they will refer people over and also use them when their situation is perfect for the loan. Now, I don't think I will ever accept a call or an email. Sad for them because I was just at another lender yesterday and I am 6 points away from qualifying with them and I found a great co-borrower like GEM Mortgage told me I needed. I would not recommend these guys to people like me who are trying to work really hard to buy a home and who are looking for guidance on how to do so. They advertise and they help you and I didn't get that experience. read more